Holiday Inn Luton South  

I am disabled, and found the disabled facilities excellent. All staff were very helpful and I had a lovely swim in the pool. I would love to visit again, at a weekend were the rooms are at reasonable rates. Thankyou.

The only thing I didnt like was the prices of meals in the resturant, we found them very expensive. Ok I suppose for wealthy people and those on expenses. It was a shame to see the resturant empty friday evening. Perhaps if meals were cheaper at weekends the resturant would do more trade, especially with a Harvester just down the road where Fish and chips is £5.99 instead of £13.95. We still enjoyed our stay.

Reception staff were not terribly helpful, not what I would expect from a regular Holiday Inn travellor. Stayed the previous 2 nights at Holiday Inn Jesmond which was excellent. Breakfast is expensive but buffet was missing a number of items, and basic plates etc were not restocked. I wouldnt say anythign was terrible just not what i would normally expect from Holiday Inn.

Very over priced, tired looking. Would not recommend to anyone. I wish I had not stayed. There are much better options around the area.

The staff were excellent (in particular the receptionist who was very welcoming and helpful), everything seemed clean and the breakfast was also very nice.

Not a complaint but it was obvious that the hotel is getting a bit old as far as fitting go - in particular the rooms. E.G. the numbers had worn off the tv control, very old tv and also the chair/desk were not in a great condition. If there was not a deal on I probably would not of been too happy at the price vs quality of room.

Very nice spa section, in general a good hotel at the suburbs of Luton. Ample parking close to the hotel.

Be careful with the breakfast arangement, the general cost is £14/pp if you are on a room only stay. However, after a day it came clear that it was possible to buy a voucher at the reception desk for £15 - entitling two persons for breakfast (!) By the way a very well selected buffe breakfast, with a nice and helpful staff.

Convenient for Luton airport, easy to find and parking available.

Not the usual high standard expected from a Holiday Inn - no flannels (disposable or otherwise), no iron in room. Room service was delivered but without everything ordered. A little disappointing sadly

Free use of indoor swimming pool and jacuzzi (and keep-fit equipment, sauna if you want), room comfortable (air conditioned)

Room a bit cramped, meals expensive (but you can eat out nearby)

The rate

The taxi company used by the hotel charged an extortionate amount

The receptionist was very welcoming, bar staff friendling. Spa and gym facilities good though pool a bit small. Room and bathroom had nice decor and clean.

Disappointed that the restaurant was a carvery on a Saturday night especially as we were celebrating our Anniversary and there were'nt many restaurants in the near vicinity. The prices were expensive for a hotel,it was £18.95 for 2 course meal bearing in my mind we had to fetch our own main course and it was £3.20 for a small cup of coffee out of a machine, you can get a freshly made large coffee for that price at a coffee house. This was our only complaint but it was an important part of our stay.

Reception employees promised to put in my Priority Club number for the points and did not do it. Breakfast was overpriced.

Convenient for a party we were attending at Whipsnade Zoo. A very good rate for the accomodation. Clean and comfortable.

Staff in bar slow and surly. Food choice limited on bar mene- two options alread soldout at 1830

The staff were amazing, the spa lovely, the location great for m1 and local taxi company friendly and prompt. I can forgive them anything for the staff were. Absolutely wonderful. Breakfast lovely if a bit pricey.

The room was in need of a wee bit of tlc. There was peeling wallpaper with a family of spiders by the window and net curtains a bit shabby. But I forgive it all for the genuine lovliness of the staff.