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The Park Hotel

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Newest reviews for Hetland Hall Hotel

  • Yvette
      United Kingdom
    28 August 2014

    location,style, staff and value for money.

    Bed uncomfotable . We were going to a wedding there was no mirror in the room and no stool to sit at the dressing table to do hair and make up.

    8.3

  • Ronald
      United Kingdom
    22 August 2014

    well run wedding event. Nice staff.

    Small room. food only reasonable

    6.7

  • James
      United Kingdom
    21 August 2014

    THE FOOD WAS GOOD AND THE HONEYMOON SUITE WAS GREAT.

    THE HOT WATER WAS A BIT COOL FOR THE FIRST 2 NIGHTS BUT THE HONEYMOON SUITE MADE UP FOR IT. WILL DEFINATELY GO BACK.

    7.9

  • Dan
      United Kingdom
    21 August 2014

    We enjoyed the food and the character of the place plus the lady on reception was very helpful. Easy access from the motorway. Great value for money in my opinion. Plenty of milk and biscuits in the room.

    Next room had a few pets with them which woke the kids and myself early morning. Thought they were playing rugby at first. But these things can't be helped I guess.

    9.6

  • Anonymous
      United Kingdom
    20 August 2014

    Room was clean, beds comfortable. Breakfast was very good. Price for our family room was very reasonable.

    We ordered from the bar menu and thought that the side salad / portion size needed to be more generous. There didn't seem to be enough staff on duty that evening to take orders at the bar.

    7.9

  • Christine
      United Kingdom
    19 August 2014

    helpful staff found a ground floor room as I couldn't manage the stairs. Excellent breakfast with lots of choice & quick efficient service.

    In need of decoration & maintenance. Nothing near to buy a reasonably priced evening meal - all were a car ride away about 8 - 10 miles and hotel restaurant far too expensive.

    6.3

  • Andrew
      United Kingdom
    16 August 2014

    location, check in , children;s play area

    family room was for disabled. room noisy next to toilets and main reception rooms. valance sheet dirty & cobwebs in room

    5.4

  • Micheal
      United Kingdom
    15 August 2014

    we liked where the hotel was situated being in it's own grounds.the room was very clean and spacious. The staff where all very friendly but could have done with more staff in the morning at breakfast which was very good. liked hotel as well because it was old fashioned.

    8.3

  • Judith
      United Kingdom
    10 August 2014

    Room was bit dated. Bed not comfortable Shower poor

    6.7

  • Paul
      Australia
    10 August 2014

    Spacious room with character

    Extremely poor water pressure made showering difficult

    7.1

  • Alexandra
      United Kingdom
    4 August 2014

    Staff were so helpful. Everything looked beautiful. Perfect idyllic wedding. Thank you so much.

    7.5

  • Carol
      United Kingdom
    3 August 2014

    Bar food was excellent and reasonably priced. If in this area we would strongly recommend a visit to WWT and RSPB reserves nearby.

    The rooms could do with re-furbishment.

    6.3

  • Anonymous
      Canada
    3 August 2014

    Great food and service.

    Door was locked when we came back late; we weren't informed that we needed to let staff know. However, When we did finally get in the staff was very apologetic and accommodating.

    8.8

  • John
      United Kingdom
    31 July 2014

    Location Rooms Food Service Parking Play area

    No Swimming Pool Poor wifi connection

    8.8

  • Carole
      United Kingdom
    27 July 2014

    Beautiful surroundings and easy access. The staff on duty were very hard-working but the hotel was under-staffed.

    No air-conditioning in room and too few staff. Needs updating. Gave up on breakfast because service was too slow.

    5.8

  • Andrew
      United Kingdom
    22 July 2014

    Staff v v freindly v helpful in sorting better room Excellant bfast nice large bedroom v comfy bed

    First room appallingly small damp stain nails and screws in walls Main function rooms little tired As an interior designer this hotel could be fab with a furniture snd fittings makeover

    7.1

  • Edward
      United Kingdom
    22 July 2014

    The view from the garden is stunning.Staff all friendly, especially Amber who seemed to be the only one on duty on Sunday night.She was on reception and also manned the cocktail bar and served our dinner.The hotel in general is in a lovely spot and also the meals were very good and not to pricey.Will defo return at a later date.

    The rooms could do with a bit of tlc, especially the shower and curtain.

    8.3

  • Trevor
      United Kingdom
    20 July 2014

    Location

    Wifi did not work in rooms.

    6.7

  • Laura
      United Kingdom
    16 July 2014

    Lovely scenery Large gardens Nice bar area

    Room was very small Bath was extremely small Decor was tired and needed updating

    5

  • Ann
      United Kingdom
    12 July 2014

    The perfect setting and the peace and quiet with other places so easily accessible. This is the perfect place to get away from it all and relax. The choice of food was very good and so well presented. Two days there was as good as two weeks in a holiday resort.

    9.2

  • Tonniena
      United Kingdom
    6 July 2014

    Staff were excellent ,willing and comitted. Food was good but need more vegetarian options.it was clean but basic. We were given a superior room but the decor had seen better days. The curtains were hanging off and the bath tap wouldn't turn off completely so the taps dripped all night and day. The television was on a small unsteady table but apart from that we enjoyed our stay

    The rooms and restaurant need upgrading. The hotel itself needs some TLC. The grounds were lovely although in the patio area by the bar the grass etc was strewn with cigarette butts.

    7.9

  • Carol
      United Kingdom
    2 July 2014

    The food in the restaurant was really lovely and the staff couldn't have been more friendly and helpful. The room was really large with beautiful view over the garden.

    Other parts of the hotel looked tired and neglected and would benefit by a lick of paint.

    7.1

  • Anonymous
      United Kingdom
    30 June 2014

    Breakfast only served from 7.30. No good for workers who need to be away earlier. Also staff attitude at breakfast when I sat down early 7am for continental was not good.

    5.8

  • Linda
      United Kingdom
    28 June 2014

    The charm of the place The staff are eager to please are are very friendly The grounds are stunning Near to Dumfries and Gretna Green

    The bathroom facilities leave a lot to be desired. The shower was one of those converter taps, we have better facilities at home.

    8.5

  • John
      United Kingdom
    25 June 2014

    Staff couldn't have been friendlier. Lovely setting in beautiful gardens. Spacious room with comfy bed and sofa. Good sized bathroom

    Evening meal disappointing - recommend eating out. Very basic and overuse of microwave

    9.2

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