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Carrutherstown, Carrutherstown, DG1 4JX, United Kingdom – Show map
|Family Room (2 Adults + 1 Child)||
|Double Room with Four Poster Bed|
|Family Suite (2 Adults + 2 Children)||
|Double or Twin Room|
|Superior Double Room|
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1 property in Carrutherstown
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179 verified reviews
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Hetland Hall Hotel's staff speak: English
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Golf course (within 3 km), Mini golf, Library, Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Special diet menus (on request)
WiFi is available in public areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Luggage storage, Laundry, Ironing service, Trouser press, Daily maid service, Meeting/banquet facilities, Fax/photocopying, VIP room facilities, Bridal suite
Newspapers, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Designated smoking area
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hover over the cards for more info.
Based on 179 reviews
Value for money
Show reviews from:
Located in Dumfries in the South West of Scotland, Glenlossie Guest House features modern and cosy accommodation with free Wi-Fi available throughout. Free private parking is possible on site.
Score from 268 reviews Superb
With a beautiful rural setting in the spectacular Scottish countryside, this small, family-run hotel is halfway between Lockerbie and Gretna Green, just off the A74(M).
Score from 118 reviews Superb
In beautiful private grounds, only 4 miles (6.5 km) from Dumfries and 8 miles (13 km) from Lockerbie, this charming 200-year-old country house hotel offers digital TV and free Wi-Fi.
Score from 73 reviews Very good
The Garden House Hotel is surrounded by Japanese water gardens, and is located just off the M6 motorway. There is free Wi-Fi in public areas, and space for free parking on site.
Score from 518 reviews Good
Staff were excellent, pleasant and helpful, food was good. Plenty of choice at Breakfast. Lovely grounds for early morning walk. Loved the hallway and staircase!
Bedrooms are a little tired.
Not in hotel for lot of time on golf course. Grounds of hotel good away from traffic.
Need good refurbishment through out, swimming pool on website not in use over 3yrs but info not on website. Décor tired in very dire need of work. Bar staff went away had to ring bell and wait for service. WIFI and mobile signal 0-1, did my work on golf courses as no good trying in hotel..
The entrance to the hotel is beautiful
The hotel overall is a little tired and in need of a little redecoration
Location, food, service, character
Some renovations overdue
Breakfast seemed to have been made earlier and put under hot lights
Huge family suite Friendly, helpful staff Good breakfast
Matresses could do with replacing Wifi not working
waiting 45 minutes for breakfast
The building The main hallway & staircase were well presented and had a real wow factor upon arrival
My room (family room) - it was very dated - it wasnt very clean The staff were not very well trained - I was given directions to my room rather than being shown - I had to wait 30 minutes for my drink & meal - a party of 10 arrived after me and were served their meals before me - there seemed to be a lack of bodies (receptionist was also helping out in the restaurant) The restaurant was showing signs of requiring decoration - the carpet was faded and thread-bare - The wallpaper was coming adrfit.
Staff were friendly if in short supplybeautiful grounds
Food was dreadful.breakfast was fatty bacon..cheap sausages etc...and our meal at wedding reception in nice but freezing room was actually unedible..roast beef dinner that was what looked like piece of shoe leather that was a boiled? Steak.hard veg n roasties and a burnt yorkie.then my pudding arrived sticky toffee pudding that was burnt to a crisp..worst meal I have ever had.left there and went straigbt bar for some crips as alot of thr guest did.shame beatiful facade of building but when u look closely ehind..place is falling down..run down.our room no1was massive..nicely decorated but cold..views over car park n a large falling down shed.wouldnt stay agIn.much nicer and cheaper places to stay..and beware if your ha ing a wedding here
Lovely setting, lovely grounds, great characterful rooms. friendly and helpful staff.
The family suite we booked was unavailable so we had to make do with the kids on camp beds in our room. Thankfully it was only one night.
This was our first time staying at Hetland Hall. We received a warm welcome and there was ample car parking space infront of the hotel. The entrance and stairway was magnificent and beautiful wooden bannister. There was no lift which could make it difficult for some. The bedroom was spacious and comfortable bed. Good quality furniture and clean with ensuite. Breakfast catered for all. Good wedding venue and delightful stay with other family and friends staying over too! We would be happy to book here again thank you.
We booked the Honeymoon suite as we were getting married at Gretna Green - the room was lovely , it was clean , a generous size and the bed was an amazing size.
I have a little bit of a disability and could'nt use the bath in the room - a shower would have been an added bonus, I had to go into my Sons room everyday to have a shower. The bed was really squeaky when turning over and could be heard in the adjoining room. But this wouldnt put me off going back as the staff were lovely - and the Hotel was beautiful.
Large room for family
Door rattled had to put a bag in front of room door.Poor drainage of sink.
location,style, staff and value for money.
Bed uncomfotable . We were going to a wedding there was no mirror in the room and no stool to sit at the dressing table to do hair and make up.
The staff were extremely helpful. The building was very quirky bursting with character completed with open fires for those cold Scottish nights. The cooked breakfast was excellent and great value
Some of the fixtures and fittings were a bit tired and worn out but this was expected for a building of this age. A broken toilet flush in our room was fixed promptly during the day before we returned for the evening which didn't hamper our experience
well run wedding event. Nice staff.
Small room. food only reasonable
Loved the frontage.massive bedroom ..nicely decorated.beautiful grounds..
The food was awful..poorly presented or cooked...breakfast slapped on plate..the meal we had at the wedding receptionwas worst meL I have ever had misfortune to be presented with..roast beef dinner thst was infact a piece of grey shoe leather like steak..rock hard potatoes n veg..watery gravy n a burnt yorkie pudding again all slapped on a plate..then pudding arrived sticky toffee puddin burnt to a frazzle..felt awful for my cousin whi had paid good money for what was a dreadful meal.wouldnt reccomend staying or eating here sadly. Such high expectations. .Disappointed:-(
THE FOOD WAS GOOD AND THE HONEYMOON SUITE WAS GREAT.
THE HOT WATER WAS A BIT COOL FOR THE FIRST 2 NIGHTS BUT THE HONEYMOON SUITE MADE UP FOR IT. WILL DEFINATELY GO BACK.
We enjoyed the food and the character of the place plus the lady on reception was very helpful. Easy access from the motorway. Great value for money in my opinion. Plenty of milk and biscuits in the room.
Next room had a few pets with them which woke the kids and myself early morning. Thought they were playing rugby at first. But these things can't be helped I guess.
Room was clean, beds comfortable. Breakfast was very good. Price for our family room was very reasonable.
We ordered from the bar menu and thought that the side salad / portion size needed to be more generous. There didn't seem to be enough staff on duty that evening to take orders at the bar.
helpful staff found a ground floor room as I couldn't manage the stairs. Excellent breakfast with lots of choice & quick efficient service.
In need of decoration & maintenance. Nothing near to buy a reasonably priced evening meal - all were a car ride away about 8 - 10 miles and hotel restaurant far too expensive.
location, check in , children;s play area
family room was for disabled. room noisy next to toilets and main reception rooms. valance sheet dirty & cobwebs in room
we liked where the hotel was situated being in it's own grounds.the room was very clean and spacious. The staff where all very friendly but could have done with more staff in the morning at breakfast which was very good. liked hotel as well because it was old fashioned.
Room was bit dated. Bed not comfortable Shower poor
Spacious room with character
Extremely poor water pressure made showering difficult
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