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Hetland Hall Hotel
Carrutherstown, Carrutherstown, DG1 4JX – Show map
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The most recent booking for this property was made on 28 Aug at 20:02 from the United Kingdom.
6 reasons to choose Hetland Hall Hotel
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1 property in Carrutherstown
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185 verified reviews
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Hetland Hall Hotel's staff speak: English
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Golf course (within 3 km), Mini golf, Library, Children's playground
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Special diet menus (on request)
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, Luggage storage, Laundry, Ironing service, Trouser press, Daily maid service, Meeting/banquet facilities, Fax/photocopying, VIP room facilities, Bridal suite
Newspapers, Non-smoking rooms, Facilities for disabled guests, Family rooms, Heating, Non-smoking throughout, Designated smoking area
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may be applicable.
Cards accepted at this property
Hetland Hall Hotel accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 185 reviews
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location,style, staff and value for money.
Bed uncomfotable . We were going to a wedding there was no mirror in the room and no stool to sit at the dressing table to do hair and make up.
well run wedding event. Nice staff.
Small room. food only reasonable
THE FOOD WAS GOOD AND THE HONEYMOON SUITE WAS GREAT.
THE HOT WATER WAS A BIT COOL FOR THE FIRST 2 NIGHTS BUT THE HONEYMOON SUITE MADE UP FOR IT. WILL DEFINATELY GO BACK.
We enjoyed the food and the character of the place plus the lady on reception was very helpful. Easy access from the motorway. Great value for money in my opinion. Plenty of milk and biscuits in the room.
Next room had a few pets with them which woke the kids and myself early morning. Thought they were playing rugby at first. But these things can't be helped I guess.
Room was clean, beds comfortable. Breakfast was very good. Price for our family room was very reasonable.
We ordered from the bar menu and thought that the side salad / portion size needed to be more generous. There didn't seem to be enough staff on duty that evening to take orders at the bar.
helpful staff found a ground floor room as I couldn't manage the stairs. Excellent breakfast with lots of choice & quick efficient service.
In need of decoration & maintenance. Nothing near to buy a reasonably priced evening meal - all were a car ride away about 8 - 10 miles and hotel restaurant far too expensive.
location, check in , children;s play area
family room was for disabled. room noisy next to toilets and main reception rooms. valance sheet dirty & cobwebs in room
we liked where the hotel was situated being in it's own grounds.the room was very clean and spacious. The staff where all very friendly but could have done with more staff in the morning at breakfast which was very good. liked hotel as well because it was old fashioned.
Room was bit dated. Bed not comfortable Shower poor
Spacious room with character
Extremely poor water pressure made showering difficult
Staff were so helpful. Everything looked beautiful. Perfect idyllic wedding. Thank you so much.
Bar food was excellent and reasonably priced. If in this area we would strongly recommend a visit to WWT and RSPB reserves nearby.
The rooms could do with re-furbishment.
Great food and service.
Door was locked when we came back late; we weren't informed that we needed to let staff know. However, When we did finally get in the staff was very apologetic and accommodating.
Location Rooms Food Service Parking Play area
No Swimming Pool Poor wifi connection
Beautiful surroundings and easy access. The staff on duty were very hard-working but the hotel was under-staffed.
No air-conditioning in room and too few staff. Needs updating. Gave up on breakfast because service was too slow.
Staff v v freindly v helpful in sorting better room Excellant bfast nice large bedroom v comfy bed
First room appallingly small damp stain nails and screws in walls Main function rooms little tired As an interior designer this hotel could be fab with a furniture snd fittings makeover
The view from the garden is stunning.Staff all friendly, especially Amber who seemed to be the only one on duty on Sunday night.She was on reception and also manned the cocktail bar and served our dinner.The hotel in general is in a lovely spot and also the meals were very good and not to pricey.Will defo return at a later date.
The rooms could do with a bit of tlc, especially the shower and curtain.
Wifi did not work in rooms.
Lovely scenery Large gardens Nice bar area
Room was very small Bath was extremely small Decor was tired and needed updating
The perfect setting and the peace and quiet with other places so easily accessible. This is the perfect place to get away from it all and relax. The choice of food was very good and so well presented. Two days there was as good as two weeks in a holiday resort.
Staff were excellent ,willing and comitted. Food was good but need more vegetarian options.it was clean but basic. We were given a superior room but the decor had seen better days. The curtains were hanging off and the bath tap wouldn't turn off completely so the taps dripped all night and day. The television was on a small unsteady table but apart from that we enjoyed our stay
The rooms and restaurant need upgrading. The hotel itself needs some TLC. The grounds were lovely although in the patio area by the bar the grass etc was strewn with cigarette butts.
The food in the restaurant was really lovely and the staff couldn't have been more friendly and helpful. The room was really large with beautiful view over the garden.
Other parts of the hotel looked tired and neglected and would benefit by a lick of paint.
Breakfast only served from 7.30. No good for workers who need to be away earlier. Also staff attitude at breakfast when I sat down early 7am for continental was not good.
The charm of the place The staff are eager to please are are very friendly The grounds are stunning Near to Dumfries and Gretna Green
The bathroom facilities leave a lot to be desired. The shower was one of those converter taps, we have better facilities at home.
Staff couldn't have been friendlier. Lovely setting in beautiful gardens. Spacious room with comfy bed and sofa. Good sized bathroom
Evening meal disappointing - recommend eating out. Very basic and overuse of microwave
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