Heythrop Park

staff excellent food good quiet and peaceful

on entering the deluxe double room cost £300/ night we found the bed cover and cushions stained in several places. the room was also infested with flys both in bedroom and bathroom. caught 31 in 2hrs pictures to prove this. flys hatching in bathroom light fitting when light turned on. told reception about this. told can change room but all rooms the same. knock at door chamber maid with hoover to hoover flys from floors .told her hoover no good need fly spray replied not allowed in hotel told seasonal flies left to breed at will. no flys seen at ground level of hotel

Staff very knowledgable particularly about local attractions and the history of the hotel itself. Beautiful grounds with acres and acres of open space.

The hotel is being refurbished, which may cause some inconvenience to guests.

Disappointing rooms

The swimming pool was nice, and the main building had impressive elements.

The room that we were originally booked into was awful. It was too small, the bathroom was very dated and the tv set was embarrassing -pre 1970s! The window pane was rotting and the room was just not inviting, it completely ruined the weekend. We had to upgrade our room, but even the facilities in this room was below par.

Any little complaint is dealt with immediately, and nothing is to much trouble

The staff were very friendly and helpful. The house itself was very impressive and the grounds were great to walk around.

The room in the Archer wing was very clean but was a bit small.

Hotel its self was impresive to view but look closer and there is a lot of work needed. The grounds are very impresive and peacefull however the leisure resort and golf club was closed due to re furbishment, hopefully the owners shall extend the refurbishment to the iterior soon.

The rooms as other reviews have outined are very basic and small, the hallway in the wings leading to the rooms have lowered ceilings with ceiling tiles, looks very 70's.... we only paid half prie so this was acceptable for a night away. Did not eat (only B fast) wedding on so not much service avaliable for normal guests.

I thought the hotel has a lot of potential to become a fantastic place to stay and relax. The hotel is very nicely place for visiting local attractions.

I understand there is a refurbishment in progress, but I was appalled at the room we stayed in a326. Clearly nothing has happened to the hotel much since it ceased to be a training centre, the accommodation is not what one would expect, something I heard other guest comment on also. Under normal circumstances I would have not stayed there, but I felt that I would not let a substandard room spoil what was around us. It's a shame it's taken 9 years to get round to sorting the place out, stick at it and do it properly and you have the potential to succeed. I recently stayed at the Oulton Devere (Leeds) you could be an equal without a doubt, if the investment is there.

The quiet location; the breakfasts.  It was well placed to travel to other parts of the Cotswolds. We were very pleased with the Blenheim Palace ticket offer.

Having booked a standard room, not being able to afford anything else, we had not expected it to be so small. The bed was not comfortable and the shower was virtually unusable - cracked and dirty tiles made it unhygenic to use (my wife has a life-limiting illness and cannot be exposed to possible infection). Hotel was advertised as having a swimming pool, this was not available on our visit (3 - 8 Sept.'09).

Best value night's stay I've ever had! We were upgraded into magnificient rooms (Booking.com had failed to let the hotel know we needed a twin for the children, so they were upgraded again!). The grounds are amazing. (I'm not into golf but I imagine the new facilities will be fantastic when they are ready). The house is a stately home; very interesting history. We had food from the bar menu - the steak was the best cooked we've had in a long time. We were treated like royalty throughout.

The comfort of the room, but we were upgraded for nothing. Lovely big bathroom.

It was a pity that the rooms were not quite up to scratch for the amount that they were charging (again we didn't pay what the room would normally cost). Although a hairdryer was provided, there was no socket close to a mirror. The bottom of the shower door was faulty so that when you left the shower water would be all over the floor. Surprisingly, there were no chest of drawers or silmilar in which to place our clothes. I thought this was really silly, as there was ample space for hanging clothes. However, we really enjoyed our stay and these little complaints would only have jarred if we had been paying £175+ for the room.

Beautiful setting very friendly