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Score from 1197 reviews Very good 8.4/10

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hotel Located in the heart of England, the Holiday Inn Express Birmingham NEC is just a 10-minute drive from the National Exhibition Centre.

Most recent booking for this hotel was today at 14:18

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Ramada Encore NEC, Birmingham

hotel This modern Ramada hotel is within 10 minutes’ walk of the NEC and about 0.5 miles from both Birmingham International Rail Station and Airport.

Most recent booking for this hotel was today at 14:30

Score from 835 reviews Good 7.6/10

Newest reviews for Holiday Inn Birmingham Airport

  • Hannah
      United Kingdom
    12 September 2014

    Swimming pool

    Bedroom Food Cleanness Still waiting for the hotel to email the receipt

    4.2

  • Peter
      United Kingdom
    12 September 2014

    Very pleased to have a shuttle service, Room high standard, comfortable bed, very good food in bar, staff polite and helpful.

    10

  • Shan
      United Kingdom
    9 September 2014

    Helpful, friendly Staff. Convenient Location, Restaurant was fairly good, Pool and Gym Excellent

    No Cold Water in 1st Room Moved then no Air Con is 2nd Room

    8.8

  • Oliver
      United Kingdom
    9 September 2014

    Hotel suited our needs perfectly

    Car park was over full

    8.8

  • Joanne
      United Kingdom
    5 September 2014

    the staff were fantastic

    the room were shabby old furniture looked old & chairs ripped, could do with painting and new furniture. smelt old & not a place I would contemplate eating breakfast in.

    4.6

  • Ray
      United Kingdom
    28 August 2014

    Very pleasant helpful staff.

    8.3

  • Farrukh
      United Kingdom
    24 August 2014

    Room in general

    9.2

  • Valerie
      United Kingdom
    22 August 2014

    very close to the airport,nice pool and leisure facilities.

    Had to pay for parking even on the night of stay in the Hotel, ( didn,t mind during our time away ) The supposed FREE shuttle bus was very unreliable and the staff lied about it coming to collect us which at the end of the holiday I did not expect a two hour stand in a freezing bus shelter.Staff could not care less and booking in took ages.

    5

  • Anonymous
      United Kingdom
    21 August 2014

    Breakfast is good

    Directions were not clear/confusing to certain room numbers. Construction is going in part of hotel, so it is uncomfortable

    7.1

  • Paul
      United Kingdom
    18 August 2014

    Upgraded new superior rooms are very comfortable.

    Costly Breakfast not justified

    8.8

  • John
      United Kingdom
    18 August 2014

    Does the job

    7.9

  • Malcolm
      United Kingdom
    17 August 2014

    Clearly well managed. First class breakfast buffet

    Poor signage

    8.3

  • Belinda
      Australia
    14 August 2014

    Everything.

    Nothing.

    9.6

  • Tarloch
      United Kingdom
    14 August 2014

    1. I LIKE JIM SWIMMING POOL& JIM

    1. THE WAS N NO WATER IN JIM AREA 2. IN ROOM NOTE CHANGE THE WATER GLASS USE SAME GLASS FOR 4 DAYS 3. IT TAKES 1-2 MINT TO OPEN THE DOOR .

    6.7

  • Anonymous
      United Kingdom
    13 August 2014

    It's a basic business hotel

    It's nowhere near the airport!

    4.6

  • Maria
      United Kingdom
    12 August 2014

    smell of the toilet, bath and shower curtain was bad. A twin room was ordered and payed for, a sleeping couch was offered, not quite the same comfort as a bed with a real mattress. Opening the window for fresh air was a disaster, since the air conditioning units where on the roof in front of room 350. All over not a pleasant stay, will not recommend and will certainly not return.

    3.8

  • Mandy
      Austria
    11 August 2014

    Very good, a lovely nights...

    If you don't arrive before 23.15 the last shuttle bus for the hotel leaves, I got held up in the airport and had to pay for a taxi which was £12 for a short distance

    10

  • Paul
      Australia
    10 August 2014

    The driver on the shuttle bus.

    The room was stinking hot, had to keep window closed as we were next to outside airconditioning units which were very loud. We asked for someone to check our roon aircon as it didn't work, but no one came. The bed was disgusting for a hotel bed - soft and sank in the middle! We kept rolling together. Had no sleep at all and we were on a very long flight the next day.

    4.2

  • Christine
      United Kingdom
    10 August 2014

    The attitude of all staff was friendly. The food was good and nicely presented.

    Cannot think of anything we didn't like.

    10

  • Gillian
      United Kingdom
    10 August 2014

    Excellent breakfast very good staff team leader did his job very efficiently excellent customer care

    8.8

  • Paul
      United Kingdom
    9 August 2014

    the pool and gym was fine.

    the room was tired carpets were dirty, to be honest the television didnt work the room was dark the room needed a lick of paint, the whole experience was bad i booked the holiday inn because i see it as a respectable brand ive stayed in the holiday inn in birmingham new street and it was impeccable, the same experience when i was in manchester, the staff were unhelpful in the sense when they moved our room they just moved it 4 doors down, i know the hotel is being refurbished but still look after your customers when they complain, i really felt embarressed having to ask to move rooms. staff were ok but unhelpful. i would not recommend this hotel to anyone until its fully refubished, this is the first ever review ive wrote.

    4.2

  • Sharon
      United Kingdom
    9 August 2014

    Location, room was nice, generally a good hotel

    Abuse of disabled parking bays by non disabled guests, many disabled bays were occupied by non blue badge holders, when reception was informed they were not interested

    6.7

  • Paul
      United Kingdom
    6 August 2014

    Comfy bed

    Tired decor in bedrooms and bad finish. Cold sausages and bacon for breakfast

    5.8

  • Roger
      United Kingdom
    6 August 2014

    Good food

    Staff not customer focused. The should have give us two rooms if they could not sort 1 good one out.

    8.8

  • Clarah
      United Kingdom
    5 August 2014

    The breakfast was disgusting. Not worth the money

    4.6

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