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Holiday Inn Birmingham Airport
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When would you like to stay at the Holiday Inn Birmingham Airport?
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Based on
106
reviews
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Individual guest reviews for Holiday Inn Birmingham Airport
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Sharon
Mature couple
HORWICH,
United Kingdom
December 9, 2009
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Clean Booked an early morning call and didn't receive it. Certain drink I wanted staff didn't understand and then couldn't arrange it. |
6.5 |
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Anonymous
Solo traveller
United Kingdom
December 4, 2009
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The transfer bus The hotel was a building site, very dark outside and a little indimidating arriving in the evening. Didn't particularly like the welcome - a stand in receptionist on his mobile phone! |
3.5 |
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Patricia
Mature couple
Port Erin,
Isle of Man
November 30, 2009
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Convenient and airport shuttle good, meals and bar prices good, service good, catered for disabled.Liked the "have you forgotten anything" service as I had forgotten an emergency mending kit and it reminded me. |
9 |
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Anthony
Mature couple
Bishop's Stortford,
United Kingdom
November 30, 2009
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As before, a comfortable stay, pleasant and helpful staff and a good bar and restaurant. |
7.5 |
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Colin
Family with young children
Ayr,
United Kingdom
November 25, 2009
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Excellent location allowing good access to surrounding amenities. On site facilities were also very good. Cleaners entered room after one knock and then immediately walking straight in at around 8:30am. I was not happy about this. |
8.5 |
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Roy
Solo traveller
Solingen,
Germany
November 19, 2009
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The information on your website that the hotel was 0.8km from the airport is wrong/misleading. I expected taht I could walk from the terminals. As it was late and raining I took a Taxi, this made your Hotel more expensive than those 300m from the airport ! |
5.5 |
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Graham
With friends
Aberdeenshire,
United Kingdom
November 18, 2009
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Staff very helpful and friendly Courtsey bus not running all day |
7.5 |
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Mark
Group
Workington,
United Kingdom
November 18, 2009
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The prices of food and drink was redicularse. How can you justify £20.20 for two pints of larger and two White wines? Parking facilities were trible also having to walk a great distance with luggage in the rain. We thought the rooms were small for the price they cost. |
6 |
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Callum
Young couple
gorebridge,midlothian,
United Kingdom
November 17, 2009
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breakfast and the shuttle bus. Yes.There was no record of my reservation and was told there were no rooms available but when i showed that the number i booked on was the direct hotel number a room suddenly became available but not what i had booked.We filled in a questionaire and stated that there was no soap or shampoo in the bathroom.We handed the form in before we went out for the evening but nothing was said or done.Expected better. |
4.5 |
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Dimity
Solo traveller
Tallai Gold Coast,
Australia
October 14, 2009
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The housekeeping stafff were extremely helpful and provided assistance when requested. I am aware that the renovations will be complete soon however if would have been extremely helpful when booking if I was informed of the noise, disruption etc at the time. Not all customers have the time to read reviews etc at time of booking |
5.5 |
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Fiona
Family with older children
Newcastle Upon Tyne,
United Kingdom
October 14, 2009
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A bed for the night Room not easy to get to,room very small and very low ceiling very small bath all felt like a cupboard, too small for two people.Couldnt get room service at night because she was "busy with a customer on the other phone"!!!!........ |
7.5 |
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Birthe
Mature couple
Bjerringbro,
Denmark
September 27, 2009
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The room var comfortable and nice We arrived 11 p.m. and had to chance rooms twice. First they didn't give us a twin room and ordered, then we got a twin room, that was not cleaned and thirdly we had a twin room nearly and hour after we arrives. Because of rebuilding it was difficult to get from tha different rooms to the reception - very bad indeed! |
6.5 |
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Colin
Family with young children
Merthyr tydfil,
United Kingdom
September 19, 2009
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The price was excellent and the Hotel was very professionally run |
9.5 |
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Paul
Mature couple
Antrim,
United Kingdom
September 11, 2009
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Ease of access to Birmingham International Airport, NEC (main reason for visit) and Birmingham city centre. |
7 |
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Anonymous
Solo traveller
Belgium
August 31, 2009
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friendly personal. Food in restaurant was good for UK standards. Room was not really clean. There was a bad smell of tobacco smoke. There was no view because of reconstruction work going on. |
5 |
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Manuel
Group
Amsterdam,
Netherlands
August 24, 2009
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Restaurant |
7.5 |
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Brian
Mature couple
Penarth,
United Kingdom
August 20, 2009
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The friendlyness of the staff during a period of refurbishment |
8.5 |
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Wendy
Mature couple
Sydney,
Australia
August 3, 2009
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The beds were wonderfully comfortable, the pillows less so, even though they were heavily advertised as being great. Breakfast very good indeed, though scrambled eggs a little strange in their consistency. Late night check in was a little disgruntled; staff member tired. A great deal of work going on around the hotel, but noise was minimised and there was little inconvenience experienced. |
8.5 |
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Anonymous
Solo traveller
United Kingdom
July 29, 2009
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On booking hotel we were not informed that the hotel is under refurbishment and major restructuring. The whole place was a building site. No internet access or printing service in hotel. |
5 |
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Carolyn
Mature couple
beaminster,
United Kingdom
July 28, 2009
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We had a problem initially we had booked it twice over the internet not realising this had happened after discussing it with the night receptionist she sorted it out and we were not charged for the second booking we had just arrived back from tenerife and very tired 1am in the morning she was absolutely brilliant. Room slightly small but adequate |
9.5 |
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Jongoh
Solo traveller
Deajeon,
Korea, South
July 19, 2009
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Shuttle Service,,,,,,kindness form counter.. Location of Room,,,,Route to Room and smells,,, |
6.5 |
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Anonymous
Family with young children
Australia
June 25, 2009
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n/a Building and construction site, poor refurbishment job...only one lift (which is designed for diasble access) to whole hotel, once on the upper floor there are still hi steps to conquer which was difficult with heavy luggage, goodness knows how a wheelchair would accomplish them. Reception staff were most unprofessional bickering about their own little problems whilst customers waiting to be served.and unwelcoming. |
3.5 |
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Anonymous
Mature couple
Ireland
June 21, 2009
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I did enjoy my stay in hotel.lovely food,breakfast top class,plenty of choice.also dinner very nice Yes the bed was not comfortable,also going to your room you had to go through this conference area and when checking out there was alot of people around this area and very hard to make your way with cases.BED Too SOFT,did not stay for second nite because of the bed |
6.3 |
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Michael
Mature couple
Consett,
United Kingdom
May 7, 2009
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The location was handy for the M42, arrival and departure The location not so handy for fast rail link into the city. |
9.5 |
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Andrew
Mature couple
bristol,
United Kingdom
April 29, 2009
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Undergoing refurbishment - lack of parking facilities at the moment. Service was good - very noisy during night - due to conference/party |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing "Holiday Inn Birmingham Airport" are often interested in these hotels as well:
Novotel Birmingham Airport  Novotel Birmingham Airport has superb modern bedrooms, plus its own Elements restaurant, 24-hour room service and a 24-hour bar. Wi-Fi and an exercise room are available. |
Ibis Birmingham Airport  In the heart of Birmingham International Airport, only 300 metres from the terminals and a free 90-second shuttle ride from the NEC, the hotel offers spacious, modern, air-conditioned rooms. |
Hilton Birmingham Metropole  This 4-star luxury hotel is next to the NEC. There is a free bus to nearby Birmingham International Airport and rail station. It has 3 restaurants, bars and a 20-metre pool. |
Arden Hotel And Leisure Club Located in Solihull, Arden Hotel and Leisure Club is about 600 metres from the NEC, 800 metres from Birmingham International Airport and Rail Station, and 6 miles (9.7 km) from Birmingham city centre. |
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