Best Western Higher Trapp Country House Hotel  

Wonderful elavated position with great views and a beautiful garden too. Our bedroom was very spacious and well appointed with a panoramic view from the big bay window.

I liked the fact we were looking last minute for dog friendly hotel and higher trapp came up on best hotel website, it was very comfortable and reasonable and all the staff was very friendly and helpfull, we arrivied quite late and they still allowed us to order food, will deffinatley stay there again.

Amazing period property with stunning traditional edwardian features. Clean and spacious rooms for a fantastic price. Will be booking for our next visit for sure!

The breakfast wasn't as good. Scrambled eggs tasted strange and were over done. Portion size was limited to one of each item (one bacon, one egg, etc). The service however made up for this and despite the breakfast, we'll definately be booking again (however on a bed only basis next time :)

The staff were all really attentive and helpful and offered a very good service. As we left we said that we had not been impressed with our room. The check out reception clerk was politely concerned, listened to our complaint, took note and then gave us a reasonable discount.

This building has not been sympathetically changed from a country house to a hotel and I do not think the description or photographs really conveyed the reality of this. We considered our room substandard.

The facilities in the hotel are good, but what impressed us most was the staff - friendly & efficient, accommodating and very keen to make your stay a pleasurable one.

Size and Cleanliness of room. Speedy check in. Excellent breakfast.

very comfortable, good staff and well looked after

Enjoyed a three night stay at this hotel. Room and en-suite good size and comfortable. No complaints about the staff, reasonably attentive at breakfast, excellent at dinner on the Saturday night, even though wedding party in the hotel at the same time. Tasty food with a varied menu. Loved the location, and the grounds were very impressive, with both formal lawns and woodland. I always travel with dog, and it would have been a bonus if well behaved dogs allowed in one public room i.e. TV.Lounge

Looked out onto some nice trees, but also ? Air conditioning unit and outbuildings. (Room 2.) Humming noise at night! Being awoken by noisy staff at 7am on one morning, outside on a fag break! Would definitely return to stay in different room. Good overall experience.

Really enjoyed our stay at the higher trapp ,staff were very friendly and efficient, rooms clean and comfortable and meals well cooked

Visting family and the comeing back to a nice quite and comfortable room, with good veiws.

We stayed in The Lodge which was very comfortable, staff excellent and food very good.

Could not get wifi connection during our stay, staff helpful and understanding but it was very annoying as we had to travel to use our computer.

Pleasant clean room and friendly staff

The main course of our meal in the brasserie was almost inedible. It tasted like a prepacked meal heated up in the oven and very disappointing. You shouldn't have roast beef on the menu if you don't actually cook it.