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Church Lane, Heckfield, RG27 0LG, United Kingdom – Show map
|Classic Double Room|
|Standard Double Room|
|Double Room - Main Building|
|Classic Single Room|
|Single Room - Main Building|
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2 properties in Heckfield
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74 verified reviews
They speak your language!
De Vere VenuesHighfield Park's staff speaks: English
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Tennis Court, Game Room
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating, All Spaces Non-Smoking (public and private)
2:00 PM - 12:00 AM
7:30 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 74 reviews
Value for money
Show reviews from:
Located on Frimley’s Lakeside Leisure Complex, these budget accommodations have free parking and a choice of 3 restaurants and 3 bars. There is a shuttle service available for Heathrow airport.
Score from 213 reviews Review score
The guest house has 22 bedrooms with TV, sink and tea and coffee facilities. There are various meeting rooms and specialize in full day or residential courses.
Score from 8 reviews Very good
Hillingdon Prince Hotel is a mile from the center of Reading and provides a gym, free Wi-Fi and free parking on site. Reading University is a short drive away.
Score from 882 reviews Good
Situated in spacious grounds, Alton House Hotel is the largest hotel in Alton featuring ample free parking and free Wi-Fi. Alton town centre is just a 5-minute walk.
Score from 269 reviews Good
poor customer service
Fast wifi, that's it.
Small rooms Need updating Rooms dirty Noise Bar prices
The location was good and the grounds were stunning
Arrived late to be told I was staying back up the drive away from the main building wasn't advised when booking. You couldn't swing a cat in the room. Then had to walk outside in the dark to the main building to eat. Staff in the bar area seemed more put out that I had arrived late and ordered food.
Bar was comfortable and relaxing
Staff were not particularly friendly. Room cleanliness and strange table arrangement in the restaurant. Mostly tables of 9/10 but the hotel was full of individual business people. Unable to sit privately.
The views from the room were spectacular
In short the hotel is tired and needs some investment. My room was OK but the shower fell apart as I walked into it, there were no soaps or shampoos and when I mentioned it to the reception, there was no offer of a small deduction from the price, just "Sorry, OK we will get maintenance to look at it". Not what I would have expected from a brand like De Vere.
Distance from a road, hence no traffic noise
Door key card system is very poor, it was a challenge to get a "green" entry light in room 12.
The staff and the food
The food was not a great standard, microwaved food.
After reading reviews on other sites, I was a little apprehensive. I stayed in Fir Tree Cottages and was pleasantly surprised. It was clean and had everything I expected. I was very happy with my stay.
My room was a little tired, but no more than any other room of similar price.
The grounds where lovelly and peaceful. The staff where very nice.
Very slow service in the restaurant and they didn't explain it was a fixed menu, however the staff looked new and young so likely teething problems. The room I was allocated was in a separate building to the main house, a long walk in the dark to the main house for dinner, not a nice experience for a single female traveller. The room was up a flight of stairs (no lift), even through I had requested a ground floor room. The room itself was clean, however it was extremely cold. There were no heating controls and the radiator in the room was cold even though the thermostat valve was turned up full. All this I can forgive, however there was no shower in the bathroom, just a shower head attached to the taps, which didn't streatch very far, no shower curtain and only one small shampoo. I was gobsmacked that in 2014 there are still hotels without showers! A very cold night's sleep with no warm shower in the morning. Will not be returning.
The spiders The shower cubicles were a bit small
Late night check in and left without checking out the facility so cannot give a full review. But staff were friendly upon check in and room was very clean and modern.
Comfortable room. Nice location.
Noisy guests interfered with my sleep and I had a very early start.
staff were lovely
room was small
Reasaurant closes early.
Responsiveness of staff
Insects in the room
Room was in quiet location.
Room very small and lighting poor. Expensive for what it was with no breakfast included compared to other hotels in the area at similar prices and facilities. Also a long way from main part of the hotel.
I understand it is a wedding venue, but would be great if there was an option to have a quiter room
Our friends arrived from Belgium and because there was a wedding they were put in a dark corner and not allowed to use the bar and also this was before 14.00 so rooms were not ready. We arrived to meet them and then went outside to take further drinks. Then a manager (Male) came and said good news was the rooms were ready and bad news was we could not sit there anymore due to private function. We left, no problem, and went to check into the rooms. They were in the Fir Court rooms and so were told that a car park further down was near to the rooms for them. We went with them and also parked our car in that car park. We then was taking in the views when the same male came and told us we could not stay in that area because of a wedding taking place outside. We said ok and went to our cars to leave. He then stopped us driving up the road and said we had to wait another 1/2 hour for the ceremony to finish. We said why did we get told that we could park there and also his attitude was very abrupt without any apology. He could have also told us that when he said the rooms were ready. I find it very bad that a paying guest is not as important when a function is taking place. We then, fortunatley, spoke to a lady, I think called Kelly, who had the right attitude and agreed that we should have been told about the parking at least and apologised. This apology made all the difference to our embarrasment with our Belgium friends.
Reception staff on arrival unhelpful No one appeared to be in charge of the restaurant with different people (once seated) asking the same questions
The ease of parking close to the room and the fact that a wedding taking place at the hotel was not at all evident. We chose this one as we had stayed at another De Vere Venue and had had the same courteous service as we did this time.
The gurgling sounds and draining water of an overflow above our room (17) almost continuously during the night. (Maybe from over-hot water expanding from a tank?). As would be expected, there were a few noisy guests along the corridor during the night. It would be good to have reminders that rooms are probably occupied by people sleeping!
Friendly and helpful staff
Bar dining was set up temporarily in a meeting room as there was a wedding party This lacked atmosphere and was out if the way but the fruendky waitress tried hard to look after us
The staff were very helpful and polite. \the room as requested was quiet and peaceful. Nothing was too much trouble for the staff.
Very comfortable bedroom. Hotel was peaceful and in very attractive surroundings.
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