Highfield Hotel & Restaurant  

We found the staff to be very helpful and friendly. The hotel rooms were very clean and suited our needs for a weekend break. The hotel location is ideal for exploring the area and Keswick. Choice and quality of breakfast was excellent.

We did not appreciate the hotels policy of changing towels on alternate days. We enjoyed walking at the weekend despite being duly soaked! We had used the towels in the morning, after our walk and again in the evening. The hotel will provide dry towels for a fee. We could have re used the towels if we had facilities to dry them!

Evening staff and service; food outstanding. Stunning views from restaurant and terrace. Could not fault cleanliness of room; would have preferred a room at the front of the property, but that was not an issue - maybe next time. Will be returning, and strongly recommending to friends and family.

Two 'Golden Oldies' who enjoy the Countryside took a trip on the Rambler Bus service from the Bus Terminal and trip on the lake to relive our fell walking days and enjoy this wonderful area of our green and pleasant land. We went to Dodds Wood to see the Ospreys and found the facilities excellent and also visited Mirehouse Gardens and the little Begas Church for that special experience. One evening was spent at the Theatre by the Lake to see "Hayfever" and had a good laugh. Each night of our three nights stay was rounded off with an enjoyable gourmet meal in the pleasant relaxing atmosphere of the Highfield Hotel.

None - we went to enjoy ourselves and did.

The hotel was ideally located, very comfortable and the staff friendly. The restaurant in particular was excellent and the food exceptional.

Breakfast good apart from the bacon which seemed overcooked

Friendly welcome and excellent service provided by staff.

Over-priced for what it was - a large B&B - £70 pppn.

Comfortable bed, and room and bathroom fully equipped. Room attractive but small and rather dark as only small window. Good view from the window though! Breakfasts good apart from bacon which was hard (had been cooked too soon and kept warm).

Room rather small and dark as only small window, although good view. Bacon hard at breakfasts (had been cooked too soon and kept warm), although breakfasts otherwise good.

I reserved the Woodford suite. It smelt very musty, presumably because none of the window could be opened and there is no air conditioning. At night it was very warm and the small fan provided was a bit of a joke. I only had breakfast at the hotel. This was adequate traditional english but a little short on imagination. For the price paid this should be much higher standard overall.

Personal, friendly attention from all staff.

Views and quality

Needs soft closers on doors !!

First rate service, nothing was too much trouble. Nick, the Manager very pleasant and helpful

Hotel in a beautiful situation with views of Lake Derwentwater and mountains. Mealtimes were a joy. I'm a coeliac who is also lactose intolerant and gluten free bread and soya milk and spread was provided at each meal. Evening dinner was amazing with the chefs preparing separate gluten free and lactose free choices for me. Would definitely go back and recommend to anyone with dietary requirements.

The serving staff in the morning were not as attentive as in the evening, and got a little confused with our breakfast orders.

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