Highgate House  

Staff were generally very helpful. Very large bedroom with big television. (I think we were upgraded to this room at no extra cost) Comfortable bed. Good food at good prices. Nice views. Good swimming pool

Options for eating outside the hotel (E.G. for lunch) were very limited. £5 tray-charge for room service is a bit much for £7 sandwiches.

Good price and handy stop over on journey south. Food surprisingly good for the price. Hotel is dog freindly which is great - ground foor rooms too.

We booked Highgate because of the great reviews we'd read and we weren't disappointed. All staff we encountered were extremely friendly without exception.

The hotel is very obviously geared up for corporate team building functions, but as we stayed at the weekend, this did not blight our stay. If you are expecting to stay in the old mansion part, you will need to upgrade and pay extra.

Very friendly clean and well run place

Room was so hot could not sleep windows opened out on to northants rd main a road so kept awake all night

All staff were extremely helpful. Martina helped us check in and went to a lot of trouble to explain the layout of the hotel and the surrounding facilities. Amber served us in the restaurant and was smiley and helpful but giving us plenty of privacy to talk when we wnated to. Food was excellent. Rooms were clean and comfortable with a huge bed. The swimming pool was empty when we went so it was like having a private pool. Towels and shower gels/shampoo in the chnaging area made for a wonderful experience.

The Food was excellent I also thought the games in the lauge drinking area were good and sociable. Its a nice venue for a wedding. The staff were very nice and knew what was happening. It was a lovely stay overall I would come again and stay here If I were doing somthing in the area.

I didnt think having the sauna in a separete place to the pool i thought that was a strange layout

Didn't really spend much time in the hotel - I was there merely as accommodation for a family wedding which was held at a different venue. That said, during the brief time I spent there the atmosphere was good and the reception staff were helpful in that I arrived outside of normal check in time but arranged for me to pick up room access card after arriving back at 00.30 pm on the following day. Breakfast was good & restaurant staff couldn't have been better.

Very confortable rooms, the extras such as coffee, bottled water and fruit etc are a very nice touch. Would always try to stop here if in the area, staff very helpful nothing is to much trouble. The breakfast is one of the best I have had and I stay in alot of hotels and bed and breakfasts up and down the country.

Friendly, attentive and helpful staff. Good food. Well equipped and clean rooms.

I booked this hotel to be a night in an old statley home as perdicted on your web site . I was very disapointed on arrival to find that we were not in a old hotel but a moden room some way from the main house . this was a special treat for my partner who was very disapointed . i was going to write and complain on my return . the room was ok but very stuffey . i do not feel that i brought what was sold to me if i had the hotel would have exceded my expectations as the food and service was excilant .

It was easiliy accessible from the motorway Excellent staff and friendly with good local knowledge Lovely location and complex

The matress was a bit lop sided

Excellent. A couple of problems. Firstly the room was set out for sole occupancy with only one set of towels, tea stuff etc. Reported it to reception and it was sorted immediately. My partner's steak was over cooked at dinner (which is slighlty subjective) but it was replaced without question. They even replaced my meal so we were still eating together. My partner used the pool and said it was fabulous. Overall, I've never experienced hotel staff that are so polite and I stay in a lot of hotels. Great value for money. Very clean, tidy and comfortable.

It's obviously a business \ conference hotel. The original old building is fabulous but the added bedrooms and meeting rooms do have a slight 'Crossroads' look. Give the ivy a little more time to grow!

Very good welcome after a long day Good breakfast,nice setting and good leisure facilities