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Church Street, Hartlepool, TS247DH, United Kingdom – Show map
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7 properties in Hartlepool
Including hotels, apartments, villas and more.
175 verified reviews
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Hillcarter Hotel's staff speak: English
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Food & Drink
Bar, Breakfast in the room, Snack bar
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.
Room service, Packed lunches, 24-hour front desk, Currency exchange, Laundry, Dry cleaning, Ironing service, Shoeshine, Meeting/banquet facilities, Fax/photocopying, Bridal suite
Newspapers, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
All older children or adults are charged GBP 10 per person per night for children's cots/cribs.
All older children or adults are charged GBP 10 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 175 reviews
Value for money
Show reviews from:
Just a mile from Hartlepool’s picturesque Marina and Quay, Best Western Grand Hotel offers spacious rooms, free parking and free Wi-Fi. There is also an Italian restaurant and stylish bar.
Score from 119 reviews Good
The Douglas Hotel is just a 5-minute walk from Hartlepool’s Middleton Grange Shopping Centre and around 1 mile from the town’s Historic Quay.
Score from 37 reviews Very good
In a waterside location with views of the marina, this Premier Inn hotel is 800 metres (half a mile) from Hartlepool town centre and rail station. Enjoy free parking and family-friendly en suite...
Score from 140 reviews Fabulous
Located on the seafront at Seaton Carew, this comfortable hotel is ideally situated within one mile of Hartlepool Town Centre and in close proximity of businesses around the Seal Sands area.
Score from 82 reviews Very good
The room was comfortable and a good size. There was a good and varied breakfast in the price.
The bath wasn't very clean so had to clean it before I used it. There was a door banging constantly from downstairs but it didn't interrupt our sleep. Someone set the alarm clock to go off at midnight which woke both me and my three year old grandson up.
The staff were very helpful and the hotel is beautiful.
The room we stayed in was the executive suite. It's spacious on suite. Tv. Mini fridge. We stayed around Xmas . Pleasant view . Night clubs outside but didn't really notice any noise. The food was well presented.
The room was a bit cold. It was a cold night but the radiators were only warm. The bathroom sink was blocked. At times. The food was warm.
Staff were very friendly
The bed was very uncomfortable
Friendly staff, pleasant hotel.
Breakfast took a long time to be served but we were told this was due to the cook arriving late due to traffic-doesn't take a genius to make beans and toast!!!
Lovely room, nice cooked breakfast. Friendly staff. Nice food. Quiet and undisturbed when sleeping.
It does not cater for the disabled in as much as bathing. there is no walk in bath or shower facility. This would be of benefit for the future. But a great place to stay.
Everything. However, a big plus for the roof function/breakfast facility also excellent breakfast.
Wifi Breakfast Bar
Location was perfect. Right outside the rail station. Lovely old building with character.
No restaurant facilities. Only bar meals but not an inviting bar to have a meal in.
all communication with all staff, including the courtesy call about possible weekend noise.
Proximity to town, cinema and football ground
The room was fairly clean but needed a makeover. Staff were very helpful and friendly. Free breakfast was also good with plenty of selection.
We were pre-warned about the hotel's nightclub but didn't expect the amount of noise and disturbance below our 2nd floor bedroom windows.
Staff very nice and helpful. Location good. Good breakfast.
Free parking limited to 10 spacers, although lots more spacers free after 6pm. Building in need of decoration, looking very tired.
On arrival there had been a mistake with the booking resulting in no room. The manager was excellent and found an alternative hotel along with complimentary food and Free night. My partner and Son were treated with care and understanding.
Room was comfortable. Dinner in the bar was well presented and nicely cooked. All staff were pleasant and very helpful. Hotel is very close to the station.
A longer breakfast time on Sat/Sun would be useful. Rooms are a bit tired and need a refurb.
Location Onsite Bars
The rooftop restaurant for breakfast. Very friendly staff all round.
Room (12) was a bit on the small side. Bed squeaked and had footboard which made bed too short for six footer. Could have asked to be moved but didn't bother.
Warm welcome, good-sized bed, trouser press was a nice touch. The Chesterfield armchair was superb if not a little bit slippy! Accommodating bathtub. 2.30Am Pizza run (over the road) topped off a superb evening!
Being awoken at 7am after around 3 hours sleep by a contractor in the property opposite, aka Dodgy Mal, filling up a skip with a hundredweight of Gypsum! Function buffet debris in the corridors an unfortunate slip hazard.
Location and value for money. Friendly efficient staff.
Easy to find the hotel. Nice and service minded staff! Okay breakfast.
Cleaning was not good enough. Thin walls between rooms.
Location was good, hotel was clean and Manager, Calum was a star!! Would stay again.
Upgrade to executive suite
Bed was hard. TV in room didn't work and once fixed the remote still didn't work.
staff comfy clean rooms
noise from pubs /clubs until early hours
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