Food was not that nice. Sausages inedible. Table next to me complained.
According to a local, the breakfast has always been under par.
My child had an allergic reaction to the feather bedding (we didn't realise it was feather) so we called for house keeping to change the bedding......they sent a man.......so at 10pm at night, my 5 yr old daughter and I were sat in our nighties while the man changed the bedding!!
He was nice enough but when I told him that my daughter had a reaction and I had to give her her medicine, he told me he "didn't think so " (ie he didn't believe that she had had an allergic reaction!!! ) (2 of my children carry epi-pens, so I'm experienced!!)
Room hot drink facilities.....low down at ankle level and had to stretch the kettle cable up from cupboard and across the desk to plug it in!!! Unsafe!!!
Also, only 1 sachet of normal coffee,minimal milk, no hot chocolate.
Wifi, IS NOT FREE ...very expensive.
TV IS VERY LIMITED! you have to pay for a lot!
No sanitary disposal bags in bathroom.
Overall, I would have been better off at a travelodge or premier inn.
COME ON HILTON!! Get your act together!!!
Perfect position right on the river. Luck of the draw as to noise at
night, some rooms are set back from the road. Perfect for town centre
shopping. Reception desk staff friendly.