Hilton Bath City  

It is very well located in the city.

The hotel is highly overpriced for the size of the room and the available facilities, you had to pay an extra £13 per person if you wanted breakfast. It is also very badly managed, we had the "don't disturb sign" outside the door, and the cleaners tried to go into the room an hour before check out time on our final day of stay.

I requested an upgrade on the internet because the upgraded room quite specifically stated that it would have a walk in shower. I assumed I had not had an upgrade since on arrival I was not informed of such in spite of the website stating I would be. Furthermore when checking out and querying the extra cost I was informed that they had only one room with a walk in shower and that I should have rung to upgrade!!! This is poor service in the extreme especially as the receptionist was surly unapologetic and made no offer of compensation. I will not be looking to book with the Hilton again especially as the room was no better than a Novotel or even a Premier Inn.

The room was of very high standard with great facilities. Situated close to the railway,bus and shopping centre. The breakfast was excellent,plenty of variety and the quality of a very high standard. I would not hesitate staying here again.

The location and the fact they very kindly changed the date for me at no extra cost - will definitely stay there again.

Old TV's and no Sky Sports or Digital TV in the rooms.

The hotel is very central

The rooms are very small and the pub over the road is very noisy

The location of the hotel

The cleanliness of the room was below par. THe room was small. Not enough toiletries in the room. Bathroom door was broken, toilet wasn't flushing properly.

All perfect, staff lovely, room lovely

Very comfortable beds and elegant design of room. Great breakfast. Helpful friendly staff.

Slightly disconcerting design of dressing table which appeared to have splodges on it but which proved to be under the glass. So initial surprise at uncleanliness turned into surprise at design which made cleaning so difficult. Once I realised that indeed the surfaces had been wiped but were impossible to leave looking clean I relaxed on that one.

The staff were extremely friendly and helpful despite being very busy. The room was clean, comfortable and welcoming. I would have no hesitation in visiting again and using the hotel. It was my first visit to Bath and I fell in love!

Friendly hotel. Excellect service. City centre location for sightseeing

No swimming pool

It was situated in the City centre in a prime location, the quality & comfort of the Hotel was excellent, but the main positive for us was the friendliness & helpfulness of the Staff, this was of the highest standard. We would recommend this place to anyone wishing a City break or for any other reason for spending time in the city.

We had nothing to complain about, but when are uk hotels going to provide internet access in the rooms instead of just in the lobbies.

Great location and room, ask for the Plaza room, they are bigger and have a bath. The hotel is well located and great service from the staff.

This is small but the doors slam noisily at all times, it is noted in the elevator that guest should be mindful of this but nobody pays attention especially after a long night out. The hotel should rectify this problem by fixing the doors. I don't understand why Internet is not free especially at the prices they charge. You can connect in the foyer for fee but that is not enough in my opinion. Small things but they are more obvious when the big things are right.