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Hilton Birmingham Metropole
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When would you like to stay at the Hilton Birmingham Metropole?
Top
Based on
222
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Jon
Group
birch vale,
United Kingdom
December 8, 2009
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Good standard of room Staff not as attentive as your best Hotel for customer service. |
6.5 |
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Markus
Solo traveller
Middleton St George, Darlington,
United Kingdom
December 6, 2009
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Great value at £39 including breakfast. Walking distance to NEC.Single room a little small and getting in need of refurbishment but has everything you need. Breakfast buffet excellent. Was pleasantly surprised and would definitely stay again. Need to pay £7 for parking but then this is what you'd pay in a public car park on site. |
10 |
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Denise
Mature couple
preston,
United Kingdom
December 6, 2009
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How close it was to the LG Arena and the Airport |
10 |
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Krystina
With friends
Shipley,
United Kingdom
December 2, 2009
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I liked the health spa, I loved that the beds had proper duvets. Staff were really friendly and helpful and breakfast was excellent. Yes, I thought the evening buffet in the restaurant was average for the amount of money that was spent there. The staff were lovely but the food let down the experience. |
8.5 |
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Anonymous
Family with young children
United Kingdom
December 2, 2009
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Pleasant and helpful staff. Comfortable and luxurious surroundings, and a first class restaurant. Charged me £27 for a children's Pizza, but very quickly rectified the problem when I pointed it out. Very apologetic, and very helpful. |
9.5 |
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Rosa
Family with young children
Ashton unde Lyne,
United Kingdom
November 30, 2009
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The cosiness of the room, and the comfort. |
8 |
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Anonymous
Solo traveller
Ireland
November 30, 2009
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I was boked into this hotel as I was attending something in the NEC. It was booked as a single and I could not believe my eyes when I walked into the bedroom. A single bed against the wall, tv on the luggage rack 1 1/2 foot off the ground and bathroom as small as a box. It is hard to believe this is graded as a 4 star hotel and the Hilton to put their name to it. No internet in the room at all - some business hotel. I do not expect a response from anyone at the hotel as they do not seem like they do that sort of thing by taking care. How these rooms can still be graded as I am sure the hotel inspector does not see these boxes. An absolute shocker even being in a room this size. I want to say that single rooms in hostels are bigger. |
4 |
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Gillian
Solo traveller
aberdeenshire,
United Kingdom
November 25, 2009
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Quite a good enviroment and close to the NEC Room a bit drab. Dining very expensive slow service in the bar |
6 |
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Daniel
With friends
SWAFFHAM,
United Kingdom
November 25, 2009
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The sport facilities, restaurant and reception area was very good. Staff were very condesending, not helpful. Bar and restaurant wine prices ridiculous. |
6.5 |
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Anonymous
With friends
Ireland
November 24, 2009
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Was perfect for getting to the NEC, very comfortable and affordable |
10 |
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Anonymous
Young couple
United Kingdom
November 20, 2009
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Quick check-in |
8 |
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Elizabeth
With friends
Birkenhead,
United Kingdom
November 19, 2009
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Excellent service, courteous staff, high standard of accomodation and an ideal location for the NEC |
9 |
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Anonymous
With friends
United Kingdom
November 19, 2009
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friendly receptionist, good breakfast & breakfast staff. unable to get table in any restaurant after 8pm arrival, poor signage to rooms- lift lobby B. car park full. |
6.5 |
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Debbie
Young couple
consett,
United Kingdom
November 18, 2009
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friendly staff and lovely breakfast bar food bit expensive |
9.5 |
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Julie
Young couple
Hull,
United Kingdom
November 18, 2009
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The type of room I requested was available including smoking, the breakfast was lovely and there was plenty of choice Our room was on the 4th floor and we could here the music from the function room which was rather annoying |
10 |
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Michael
Solo traveller
New Ross,
Ireland
November 18, 2009
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confusion about the room safe,couldnt use it ,I think it was closed by previos guest and the instructions are very vague on that point, it seems all hotels have problems with safes.they seem to have no common standards in operation or instructions. |
10 |
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Michael
Mature couple
Nottingham,
United Kingdom
November 18, 2009
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Very disapointed with the service, they do not honour the bookings made and paid for. The fact that we booked the accommodation for a twin room two months in advance, on arrival we were offered two single rooms take it or leave it.It seem that its first come first served.I phoned them two days before our arrival to say we would arrive at 7.00pm |
5 |
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Morag
Solo traveller
London,
United Kingdom
November 18, 2009
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Some of the staff were excellent. The beds were comfy, room was clean and fairly well equipped for a cheap single. The breakfast was superb The room was somewhat shabby - though it was a small cheap single I would expect a better state of repair Some staff were clueless, unhelpful and patronising. Check in was chaos - unable to cope with the numbers of people arriving that day |
7.5 |
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Robert
Family with young children
longniddry,
United Kingdom
November 18, 2009
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friendly attentive staff , quality of food superb pleasant rooms and nice and handy for the nec exhibitions |
10 |
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Lesley
Family with older children
Morley Leeds,
United Kingdom
November 18, 2009
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The location was fantastic for visiting the NEC and the accomodation was as expected. It was disappointing to learn that amounts had been charged to the room in error and this meant a 1 hour wait to resolve the bill in the busy reception. Had the bill been correct we could have signed it and left without delay. |
6.5 |
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Fraser
Family with young children
st andrews,
United Kingdom
November 18, 2009
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I thoroughly enjoyed my stay, took my son to the mph show, hotel was picked for convenience primarily, staff/food and service were superb |
9.5 |
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Ian
Group
Clanfield, Waterlooville,
United Kingdom
November 18, 2009
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The location was ideal for the N.E.C To eat and drink at the hotel was very expensive !!!! I was not told that i would need to book a table in one of the restuants so i had i 1 1/2 hour wait for one, and after a hard days work i was very annoyed. I will be staying at a different hotel next year !! |
5.5 |
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Anonymous
Mature couple
United Kingdom
November 18, 2009
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Near the NEC Room was tiny, bar was very expensive as was the food |
7 |
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Kenneth
With friends
inverness,
United Kingdom
November 18, 2009
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Convenience and close proximity to nec. Breakfast was very good. Single rooms were of a poor standard for a hilton hotel. Prices for drinks were excessive. |
5.5 |
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Carole
Mature couple
Bishop Middleham,
United Kingdom
November 17, 2009
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Excellent location for NEC with very friendly and helpful staff. Bar prices could be lower |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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