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Hilton Birmingham Metropole
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7.4
Top
Based on
160
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Jonas
Solo traveller
täby,
Sweden
July 4, 2009
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Friendly staff, clean room, nice breakfast and that reception is open 24 h. I think the hotel is to big and impersonell |
8 |
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Anonymous
Solo traveller
United Kingdom
July 4, 2009
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don't bother using the shuttle bus service unless you want to be stranded late at night |
4 |
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John
Solo traveller
NOTTS,
United Kingdom
June 19, 2009
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The superb steak serve in the Bar restuarant Service charge automatically added |
8 |
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Margaret
Mature couple
ALLOA,
United Kingdom
June 17, 2009
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Its proximity to the NEC was its stongest feature Ithought the food in the hotel was overpriced for the quality of it and Ithought the adding of a service charge to restaurant and bar bills was ridiculous considering the already high prices. Others we spoke to thought the same. Was it that we were so far from other competition for these services? |
7.5 |
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Amber
Solo traveller
clitheroe,
United Kingdom
June 15, 2009
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extremely poor, room was small and uncomfortable and the food and service was hurrendous, I would never stay there again. as above |
2.5 |
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Christopher
Mature couple
Southampton,
United Kingdom
May 29, 2009
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This reviewer provided a score but did not have any comments |
8.8 |
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Vanessa
Solo traveller
Chelmsford,
United Kingdom
May 29, 2009
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convenient location and leisure facilities Leisure complex changing rooms not particularly clean |
7.5 |
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Alison
Solo traveller
Wakefield,
United Kingdom
May 28, 2009
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Charming receptionists, clean, comfortable, nicely furnished room, spacious public rooms, Wellbeing centre, good dinner efficiently served, huge breakfasr choice, freshly cooked and including lots of fresh fruit options - liked the option of omelettes to personal choice cooked on the spot. A teeny quibble - when you are in bed, the pelmet is not deep enough to stop the early morning light shining in over the top of the curtain, straight on to my pillow! |
10 |
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Naji
Mature couple
Abqaiq,
Saudi Arabia
May 25, 2009
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This reviewer provided a score but did not have any comments |
9.5 |
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Anonymous
Young couple
United Kingdom
May 20, 2009
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The Hotel was excellent for a weekend break. Very relaxing. The staff were very attentive and helpful. The Spa and pool was amazing. The staff were also very good with young children. The Costa coffee bar was way too expensive! £4.50 a small coffee! Ridiculous! |
9.5 |
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Anonymous
Young couple
United Kingdom
May 14, 2009
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Good servce from staff,and quiet clean room |
8.5 |
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David
Family with young children
Dublin,
Ireland
May 5, 2009
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Convenient location to Birmingham and adjacent areas. Luxury hotel, excellant food and friendly and efficient staff. A good swimming pool / leisure facilities also. Well deserved reputation as an excellant hotel. Highly reccomended. |
9.5 |
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Camilla
Solo traveller
Belfast,
United Kingdom
May 4, 2009
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Majority of staff were helpful / facilities were good Mixed communication from staff / hold up with escortn bus going back to airport / shower smelt "foosty" / room choices offered were not what was described by counter staff |
5.5 |
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Anonymous
Young couple
Ireland
May 2, 2009
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we enjoyed our stay at the hotel, and staff were very helpful. there was a suspicious stain on our bedroom carpet floor and this was one of the newly refurbished executive rooms |
8.5 |
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Mark
Young couple
Malvern,
United Kingdom
April 29, 2009
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Very pleasant, attentive staff. Little extras... like juice whilst waiting to check in... a nice touch! Great refurbished room. Plenty of choice for breakfast (but no vegetarian sausage!) |
10 |
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Elizabeth
Solo traveller
doncaster,
United Kingdom
April 29, 2009
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Staying at the hotel was useful as I was attending an event there the single room was tiny, the decor in the room was old and very tired, the bathroom was old and didn't appear clean - i would not have had a bath in the tub. |
3.5 |
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Ashley
With friends
TREHARRIS,
United Kingdom
April 27, 2009
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Check-in was a little busy but staff always polite and helpful. Room rate offered fantastic value for money |
8.5 |
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Anonymous
Solo traveller
United Kingdom
April 27, 2009
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Menus for the various dining facilities were difficult to get a hold of. Service charge added to bill without prior warning. |
8 |
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Anonymous
Solo traveller
United Kingdom
April 26, 2009
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Handy for access to NEC Dirty balconies full of cigarette ends, bar quite expensive, Check in and out took ages, not enough staff. |
7.5 |
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Alison
Group
Basingstoke,
United Kingdom
April 26, 2009
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Proximity to NEC Dirty balconies full of cigarette ends. Lack of staff at check in/Check out, Expensive bar. |
7.5 |
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Alison
Solo traveller
Basingstoke,
United Kingdom
April 24, 2009
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Excellent for access to nec Rooms had balconies and outside was covered in cigarette ends. Check in/out was always a long queue with only ever 2 attendants. |
8 |
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Darren
Mature couple
middlesex,
United Kingdom
April 21, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
Family with young children
United Kingdom
April 17, 2009
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After a mix up on check in the staff were happy to offer complimentary services by way of compensation without having to be asked. The choice at breakfast was excellent and the restaurant staff were extremely friendly and helpful. I thought that closing the access to the food and beverage service in the executive lounge early due to the fact that the hotel was quiet was unfair to the guests that were staying in the hotel and they should have been catered for regardless of how busy the hotel was. |
7 |
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Angela
Family with young children
little wymondley,
United Kingdom
April 15, 2009
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we used the swimming pool the sauna, well most of the leisure facilities in fact and found the hotel perfect for a weekend break. the prices of the food and drinks. |
10 |
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Alan
Mature couple
Holmfirth,
United Kingdom
April 15, 2009
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Hotel staff training was excellent, rooms were clean and tidy and internet room price was very competetive (cheap). Over all very good value for money but room service and bar prices were astronomical, beware |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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