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Hilton Birmingham Metropole
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When would you like to stay at the Hilton Birmingham Metropole?| Room type | Max | Rate |
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| Single Hilton Guestroom |
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Show prices |
| Queen Hilton Guest Room |
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Show prices |
| Queen Executive Room |
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Show prices |
| Twin Hilton Guest Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel, Gay Friendly, All Public and Private spaces non-smoking, Airconditioning.
Activities
Sauna, Fitness Centre, Golf Course (within 3 km), Solarium, Spa & Wellness Centre, Massage, Jacuzzi, Hammam, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Souvenirs/Gift Shop, Tour Desk, Fax/Photocopying, Ticket Service.
Internet
Wired internet is available in some hotel rooms and costs GBP 15.00 per 24 hours.
Guest Parking
Private parking is possible on site and costs GBP 7.00 per day.
Hotel Policies
Check-in
15:00 - 00:00 hours
Check-out
07:00 - 12:00 hours
Cancellation
If cancelled up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 4 years stays free of charge when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Hilton Birmingham Metropole.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
247
reviews
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Show scores of: |
Individual guest reviews for Hilton Birmingham Metropole
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Mature couple
United Kingdom
February 3, 2010
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the leisure facilities were very good the service in millers bar was good the smoking area at the front of the hotel causes noise to bedrooms |
8.8 |
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Anonymous
Solo traveller
Ireland
February 1, 2010
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It has everything you need and it so close to the NEC. |
8.8 |
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Elaine
Mature couple
Upton Upon Severn,
United Kingdom
January 30, 2010
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It was a good location for the LG Arena very busy |
9.3 |
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Anonymous
Young couple
United Kingdom
January 30, 2010
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service was excellent. .i think the £15 charge for internet connection, particularly on the ground floor, is outrageous and unnecessary. |
8.3 |
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Christopher
People with friends
Essex,
United Kingdom
January 29, 2010
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The locality for the NEC. The gym and the pool are both good. I didn't like being charged for car parking, and £4.10 a pint is a bit expensive for beer. Also there was no black pudding with breakfast, but that's just me being picky. |
8 |
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Kate
Solo traveller
Donaghadee,
United Kingdom
January 29, 2010
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Room service was very quick, but did not bring me water that I had requested, nor did they provide any condiments, eg tomato sauce, etc, when chips had been ordered. Also, in the morning, I had requested a yogurt which they provided, but they did not give me a sppon to eat it with. Yes, I paid £139 for a single room which personally I thought was a disgrace. It was far, far too expensive for the standard of the room. The bathroom was the tiniest bathroom I have ever been in in a hotel, and as I travel a lot with my work, that is saying something. It was like a bathroom in an old-fashioned caravan! Also I did not receive any water that I had requested with my room service, nor did they provide any condiments, eg tomato sauce, etc, when chips had been ordered. Also, in the morning, I had requested a yogurt which they provided, but they did not give me a spoon to eat it with. |
5 |
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Janice
People with friends
Skerries,
Ireland
January 28, 2010
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lcoation to NEC for show. excellent.short walking distance. leisure centre quite poor. jacuzzi broken,steam room broken, very poor standard for hilton hote. |
8 |
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Anonymous
Solo traveller
United Kingdom
January 28, 2010
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The location for N.E.C. was excellent. The beds were very uncomfortable. Rooms were basic for the standard of hotel |
6.3 |
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Dennis
Mature couple
Southampton,
United Kingdom
January 28, 2010
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It was our Ruby anniversary and the hotel and they ruined all of it. Over priced and over rated, I would never use a hilton hotel again. |
3.3 |
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Rakhshi
People with friends
London,
United Kingdom
January 27, 2010
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friendly and helpful staff good proximity to rail and airport and exibition centre cancellation charge which novatel does not have |
7.5 |
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Margaret
Mature couple
HERTFORD,
United Kingdom
January 26, 2010
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Staff were generally very friendly & helpful. Comfy beds with lovely duvets. Choice of eateries. Thin walls between rooms resulted in noise (T.V., voices, etc.) being easily heard from the next room. |
7.5 |
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Robert
Mature couple
Stoke on Trent,
United Kingdom
January 26, 2010
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Myself and my wife stayed at the the Hilton as we were attending a show at the NEC. The hotel was very tastefully decorated and in an ideal posistion to easily get to the NEC (LG Arena / 5 mins walk). If attending a show at the NEC in the future we would definitely use the Hilto again. |
10 |
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Anastasia
Solo traveller
Inistioge,
Ireland
January 26, 2010
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I was on a business trip to nec and found the facilities, location, cost, ideal for my requirements, it was a flying visit and unfortunately I didn't have the time to enjoy my stay by using all the facilities which the Hotel has to offer - but what I did experience was excellent. |
10 |
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James
Mature couple
bury st. edmunds,
United Kingdom
January 26, 2010
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Nice hotel, rooms were good, but drink prices were over the top |
8.3 |
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Alistair
Solo traveller
Wigtown,
United Kingdom
January 21, 2010
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The location I normally stay at the budget hotels and standard of the rooms are normally better than my room at the Hilton. I was extremally disappointed both with the room and also the lack of free internet access. |
5 |
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Robert
Family with older children
Clane,
Ireland
January 20, 2010
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Great location for the NEC. Friendly, helpful staff. Very clean and comfortable. During our stay the hotel was full but staff stepped up to the mark. Would recommend it. |
8.8 |
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Anonymous
Solo traveller
Switzerland
January 20, 2010
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Close to the NEC, that about it The quality of the room was poor with thing like the bathroom fixures hanging off the wall! |
4.3 |
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Craig
Solo traveller
Southport,
United Kingdom
January 20, 2010
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The normal Hilton standards of service and food. Another victory for them. many chains could learn a lot from them |
8.3 |
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Anonymous
Mature couple
United Kingdom
January 20, 2010
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Its location, facilities and excellent standards in both food and room made a special visit to the exhibition halls very enjoyable. |
10 |
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Anonymous
Solo traveller
United Kingdom
January 20, 2010
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The hotel is in an ideal position for people visitng or exhibiting at the nec All the restaurants were fully booked, there was an hour wait for bar food, the bar prices are extortionate and I had to que for 15 minutes to check out because there werent enough staff on reception. |
5 |
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Robert
Solo traveller
Portadown,
United Kingdom
January 18, 2010
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Convenience to airport and existence of courtesy bus Intermittent light under mirror which came on and off during night when lights switched off |
8 |
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Philip
Solo traveller
Kritsa, Lassithi, Crete,
Greece
January 18, 2010
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Being in a city I did not intend to visit,the staff were kind & very helpful |
9.3 |
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Graeme
Solo traveller
Bangor,
United Kingdom
January 18, 2010
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Easy access from the airport and convenient to get to the NEC. Health suite and pool very good. |
8.8 |
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Morna
Solo traveller
Broughty Ferry, Dundee,
United Kingdom
January 17, 2010
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free bus to the airport The spa was in poor repair and not clean. The sauna was not working. The buffet dinner was poor - there were barely any vegetables and the menus had not been thought through. The drinks were far too expensive given the overall quality of the hotel. The queues for reception were very long. The shop had limited and poor quality merchandise. |
5.7 |
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Patricia
Solo traveller
Roquetas de Mar Alm eria,
Spain
January 14, 2010
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My stay at this Hotel was for ease of reaching the airport so I didnt have much time to appreciate its qualities. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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