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Hilton Birmingham Metropole Hotel
National Exhibition Centre, Bickenhill, B40 1PP – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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The most recent booking for this hotel was made on Aug 30 at 7:47 PM from the United Kingdom.
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18 properties in Bickenhill
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1812 verified reviews
We speak your language
Hilton Birmingham Metropole Hotel's staff speak: Portuguese, Polish, Italian, Spanish, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs GBP 15 per 24 hours.
Private parking is available on site (reservation is not needed) and costs GBP 9 per day.
Room Service, Packed Lunches, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Portuguese, Polish, Italian, Spanish, English
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton Birmingham Metropole Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 1812 reviews
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I attended a salsa congress at this venue. Staff in all areas of hotel were helpful and efficient. There was always the personal touch. This surprised me in a hotel of this size. It was a very busy weekend being the bank holiday. However there was always a very calm atmosphere. Looking forward to going back.
Location is good, with lovely wooded area and a lake between the hotel and NEC. Close to trains with shuttle service for station.
NOISE! little or no soundproofing. Every door bangs and vibrations are felt with every bang. Bad at 2-3am as revellers stagger back. Then again at 6am as people who are on business start their day. I had to sleep during the day when I was meant to be working but just could not function.
Everything was lovely from the meeter greeter to direct me to the footpath to the LG to the bar staff, nothing was too much trouble ! My sofa bed was made up on arrival without me having to ask, and the executive lounge was faultless, lovely food and drink - what a treat !
Beds could be more comfortable, old coil sprung mattresses which are hard and bounce when partner moves kept waking me up.
Mattress was very comfortable as were the pillows. Breakfast selection nice and staff helpful.
Noise from every single door on the corridor being banged between 10pm and 12.30 am when sleep was disturbed. Also, children running around upstairsat midnight.
Nice location and nice public areas for our convention. Most staff were helpful and approachable.
Rooms are not air conditioned and they had no fans available. Very uncomfortable in our room. Some staff were snappy and not very helpful.
I thought it was very good value for money,with very good amenities.The room was ideal for a single traveller,comfortable and clean.The staff were very helpfull.
The cost of on site parking was quite expensive. I did find the signage around some of the hotel difficult to find/follow.
you coud have bit more on TV free channels and TELETAX Connection. You are BIG ZERO. or expence conscious.
Mattress was awful. It was like sleeping on an ironing board.
Staff were very nice it was very busy there but they were very efficient and breakfast was good.Good location for us travelling to a local wedding venue
Unable to control shower as fiitings were loose went from scalding to cold and back did report it but it was not fixed light not working at entrance to bedroom and there was no bottled water on the hospitality tray
Friendly, responsive staff. Served buffet breakfast very efficiently. Food at Millers was fabulous especially the scallops. Lounge is a great place to hang out.
Need to offer wash cloths in the bathroom. Service at Millers Restaurant was deplorable. Waitstaff didn't seem to know we existed. Service training is seriously lacking.
Superb upgraded room and birthday cake in room . Superb value
Cleanliness Helpful staff Good food Courtesy transport Handiness for NEC
The location was ideal for NEC and it was such excellent value for money. It really felt like a 5 star hotel from the helpfulness of the staff to the luxurious feel to the hotel.
There was some rust on the handle in the shower which had stained the bath, which was surprising considering how well kept the room and rest of hotel was.
Ideal location, just 15 mins from airport...
pool, reception & concierge staff
changing area for pool , was not very clean.staff not service ariented. noise from other customers.
Service in lounge for food to slow
Room service needs improving even when busy as good service and quality is expected with this kind of hotel. Dont run out of wine as your choice is limited , so no reason to.
Loved the location. Nice modern rooms Complimentary cupcakes on arrival due to my fiance's birthday.
Drinks were very expensive and lager was flat.
the above, the location, pool, the breakfasts . The fact that the hotel had laid on a free shuttle bus to get us to and from the NEC at regular intervals throughout the day made it so much easier for my Mum.
Bar food far too expensive. No choice locally so obliged to eat at the hotel
good location for NEC had swimming pool staff very helpful breakfast selection good, provided gluten free products automatically
price for coffee very high room smelt damp, could't open widow. Reallocated a room which was much better poor quality of cooked breakfast
Pool ,location , staff
Paying for the car park. Having to pay for internet. Neither acceptable.
Excellent service and polite we'll trained staff.
The very hard mattresses made it very difficult to get a good nights sleep.
Very helpful, friendly staff.
Being in a smoking room instead of non-smoking.
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