Hilton Blackpool

Check in was quick and easy, location was good, breakfast was good and very good times , plenty of free parking.

Reception was dark and uninviting,room walls are like tissue paper we could hear everything on both sides of us,rooms need money spending on them ie no heating in room , extraction fan in bathroom did not work,carpets were warn and very poor lighting.

Comfortable room; friendly staff; good food, especially the breakfast buffet and the excellent wedding breakfast following the wedding we attended at the Hilton

Very slow Check-in; quite a long queque formed as the one check-in clerk was taking her time with each guest/guests. Eventually a second check-in clerk arrived to ease the situation. A generally inefficient system appeared to be in operation

There was a large number of staff, all were very helpful and effecient. The hotel was well situated and appeared to have a lot of facilities but as our stay was very short we did not have time to take advantage of them so are unable to report on them.

Some of the communal areas eg lounges are in need of refurbishment but I am sure this will be done in the near future.

We loved the suite that we stayed in. We had a bedroom, dining room, lounge and 2 bathrooms. It was nice to have a mini bar and a vase of fresh flowers.

Check-in staff that didn't speak much English. Hotel could do with more lifts.

Staff were friendly and helpful. Free car park a bonus. Breakfast was amazing

Room that we stayed in was clean but needed updating, all the lights fused in our room at one point. The noise from the lift machinery room was very noisy and disturbed our sleep.

I did not enjoy staying here.

The exterior looks like a prison, the interior decoration is very out fo date and the wallpaper is ripped and the signs are all marked and dated. There were stains on the walls in the bedrooms which looked like juice had been spilt , but looked like they could be easily removed with a cloth, there was hand prints on the ceiling, there dark stains in the bathroom, It looked like dirt. The sauna walls were all rotten, the changing rooms were old and none of the lockers worked. The photos of this hotel are very mis-leading and would have been better paying half the price and staying in a B&B.

the food was very good & the rooms were very clean & the beds were so comfy

the view

the smell of the hotel smelt like an old peoples home!!

Close to attractions

Decoration and room facilities need updating.

We enjoyed the food, the comfort and also the swimming and sauna. the staff were very friendly and helpful.

The reception staff were very helpful and the room as very comfortable and clean.

The food and tea and coffee were very expensive. The breakfast would have been greatly enhanced with a pot of tea and hot water rather than a themos cup of sludge delivered sparingly to the table.

Rooms were of good standard

Checkin was dreadful. The glasses on the bar were filthy.