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Hilton Brighton Metropole
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When would you like to stay at the Hilton Brighton Metropole?
Top
Based on
229
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Paul
Solo traveller
Bexleyheath,
United Kingdom
December 3, 2009
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room was quite nice. Net curtains were filthy (unless they were supposed to be black). They charged for everything in the fridge. Even the bottle of mineral water on the table (which I didn't ask for) cost me £3.95 which I didn't realise until after I'd drunk it. |
6 |
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Anne
Mature couple
Bedfordshire,
United Kingdom
December 2, 2009
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Luxury, quiet, convenience, great staff and a good breakfast. |
9 |
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Anonymous
Young couple
United Kingdom
November 25, 2009
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Great location |
9.5 |
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Anonymous
Young couple
United Kingdom
November 25, 2009
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lovely building, well mannered staff, great room. No , it was a great weekend |
9.5 |
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Colin
Mature couple
Aldershot,
United Kingdom
November 22, 2009
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Being able to enjoy the stay with the minimum fuss Single mattresses on a double bed |
8 |
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Anonymous
Mature couple
United Kingdom
November 19, 2009
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The breakfast was good. The hotel disputed the information about the twin room i booked with me. I had to ring Booking.com. Booking com kindly rang the hotel and the hotel disputed the sea view part of the twin room booked via Booking.com and said breakfast wasn't included too.( which it was in my original booking. Reception at the hotel was going to ring me but did not. After 45 minutes i went downstairs to reception where i was told that i could have breakfast but would not be moved to a sea view room. Not apology for not getting in touch. Room was dark, the windows rattled and were draughty at night. If you wanted a window open, none would open, the bathroom smelt and the kettle did not work. Poor !!!! |
4 |
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Kevin
Family with older children
Northampton,
United Kingdom
November 18, 2009
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Staff wrer very friendly and helpful Old and in need of a face lift - stayed in much better hotels for the price |
7 |
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Louise
Young couple
Swindon,
United Kingdom
November 18, 2009
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location looking a bit shabby, windows very difficult to close / open (which was a problem in a weekend with hurricane strength winds) |
9 |
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Anonymous
Young couple
United Kingdom
November 18, 2009
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Comfy bed. 1) Poor info on website relating to how to get into the carpark easily upon arrival and poor signage when approaching the hotel. 2) Very long queues at 10.30am on Sunday morning to check out. Someone pushed in at the front of the queue and staff served him even though I politely asked him to join the back of the queue and pointed out to staff that he had pushed in. Staff should have a policy of not serving people who push in the queue and give priority to their well mannered customers who have been waiting longer. 3) Charge in room for bottle of water was outrageous. Should be £1! |
8 |
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Gary
Young couple
Dartford,
United Kingdom
November 12, 2009
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My stay at the Hilton was excellent and I would recommend this hotel to all my friends, However I thought that as we had made a reservation for 1 night at the hotel that the car paking should have been free rather than at 50% discount. |
10 |
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Anonymous
Young couple
United Kingdom
November 11, 2009
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Very good value for money, friendly staff and a lovely relaxing weekend |
10 |
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Michelle
With friends
kettering,
United Kingdom
November 5, 2009
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They still had not got my booking from yourselves even though i'd cleared this up before we got there. |
7 |
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Jeanette
With friends
birmingham,
United Kingdom
November 3, 2009
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the feel about the hotel staaf were excellent and made you feel welcome |
10 |
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Susan
Mature couple
LONDON,
United Kingdom
October 30, 2009
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The staff were curtious and helpful. The rooms were clean. Breakfast had a good selection of food. The rooms were very small. The first room needed some attention, the carpet was stained and general standard of decoration not good. We were moved from the room during the night because there was a very loud noise coming from the kitchen extracters and we could not sleep. We were moved to a room which had obviously been recently decorated and was a much higher standard even if it was still quite small. |
7 |
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Anonymous
Solo traveller
Spain
October 21, 2009
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Clean and attitude of the majority of the staff but not all. Awful food.Poor equipment in rooms.Poor lighting |
5 |
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Eric
Mature couple
GODALMING,
United Kingdom
October 11, 2009
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Good location,very good value for money,excellent breakfast, reasonable room, friendly staff |
9.5 |
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Christine
Group
Beeston,
United Kingdom
September 26, 2009
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Fine. The room was clean and the staff friendly I don't like being charged for water in my room. |
7.5 |
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Michael
Mature couple
cardiff,
United Kingdom
September 13, 2009
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the room cleanliness the polite staff the location the lack of information about car park charges and the buissness like atmosphere to formal |
9 |
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Philip
Family with older children
Sandwich Drive,
United Kingdom
September 9, 2009
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Great hotel I have stayed several times The room was like a tiny box |
5.5 |
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Maureen
Mature couple
Wallington,
United Kingdom
September 7, 2009
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Room and breakfast were of a very high standard Mix up when my sister and I arrived |
10 |
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Anonymous
Family with young children
United Kingdom
September 7, 2009
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Had upgraded our room def required with little one |
8 |
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Paul
Young couple
Guildford, Surrey,
United Kingdom
September 7, 2009
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Friendly and attentive staff, clean rooms and excellent breakfast buffet! An excellent value stay and will visit again |
7.5 |
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Pavani
Young couple
Essex,
United Kingdom
September 7, 2009
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the speedy service of all staff and their attitude towards all customers. i also used a wheelchair accessible room which suited my needs well. |
8.5 |
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David
Mature couple
Buckinghamshire,
United Kingdom
September 6, 2009
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Clean and modern. Friendly hotel. Excellent location. Had a wonderful time. |
9.5 |
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Anonymous
Young couple
United Kingdom
September 6, 2009
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Very large room very clean staff friendly good choice of breakfast View of next doors building. Wasnt informed about money coming off debit card to cover any bill when we checked in |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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