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Property Highlights

Places of Interest:

Cardiff Castle (0.2 miles)
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Score from 782 reviews Excellent 8.8/10

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The St David's Hotel & Spa

hotel In an iconic building, with stunning views out over Cardiff Bay, the 5-star St David’s Hotel features a luxury spa, stylish bedrooms and an innovative restaurant. Mermaid Quay is a 5 minute walk away....

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Novotel Cardiff Centre

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Most recent booking for this hotel was today at 17:39

Score from 602 reviews Very good 8.5/10

Newest reviews for Hilton Cardiff

  • Philip
      United Kingdom
    August 27, 2014

    pool area good facilities room well decorated and comfortable

    bar area to small no atmosphere and situated next to reception

    6.7

  • Anne
      United Kingdom
    August 26, 2014

    EVERYTHING

    NOTHING

    9.6

  • Anonymous
      United Kingdom
    August 25, 2014

    The refurbishment is a great improvement!

    8.3

  • Linda
      United Kingdom
    August 23, 2014

    Only the location!

    Couldn't get an answer from reception for 15 mins despite continual ringing, tv in room not working.

    7.1

  • Anonymous
      United Kingdom
    August 20, 2014

    The King Hilton room overlooking the Castle was peaceful and refurbished to a very high standard since my last visit. Highly recommended.

    9.6

  • Charles
      United States of America
    August 19, 2014

    The concierge was almost useless. They did not know how to access the daily bus trips out of town. Worse than that, they could not tell me about the rugby match even though one of the teams was staying at the Cardiff Hilton.

    7.5

  • Ashley
      United Kingdom
    August 19, 2014

    everything

    no cons

    10

  • Maggie
      United Kingdom
    August 19, 2014

    The staff were fantastic. The service in the bar and restaurant was very good. We enjoyed dinner in the restaurant twice with very good food and service.

    The set up for parking is dreadful. The noise from town made sleep impossible until after 3am

    8.3

  • Susan
      United Kingdom
    August 19, 2014

    Everything superb!

    10

  • Jan
      United Kingdom
    August 19, 2014

    Everything , Richard who welcomed us, reception , kind and efficient . Room was large with a wonderful bathroom . Lovely deep long bath . Would recommend

    I should of booked for longer to take advantage of the pool and spa treatments . Will next time!

    10

  • Sarabjit
      United Kingdom
    August 17, 2014

    Hotel was good but gym equipment needs upgrading. Otherwise cannot fault it.

    7.5

  • Sally
      United Kingdom
    August 12, 2014

    Lovely big bathroom with separate shower and bath.Executive lounge area.Room size. Valet parking.

    Only 2 lifts to service a big hotel. Difficult to locate, no signposts anywhere.

    7.9

  • Sheela
      United Kingdom
    August 11, 2014

    The proximity to Cardiff centre, which worked beautifully to attend the graduation ceremony. Staff were polite though not the class expected of Hilton hotels. A bit more cosier lounge to enjoy the hotel rather than right at the entrance.

    The hotel was more like a transit place and didnt offer the exclusivity that Hilton offers.

    6.3

  • Rebecca
      United Kingdom
    August 10, 2014

    Location, cleanliness, facilities

    10

  • Anonymous
      United Kingdom
    August 10, 2014

    Valet parking and excellent customer service.

    10

  • Karl
      United Kingdom
    August 10, 2014

    Great location, clean and great breakfast

    10

  • Cei
      United Kingdom
    August 9, 2014

    couldn't do enough to ensure a birthday treat was just that, something special

    10

  • David
      United Kingdom
    August 9, 2014

    Breakfast,service at the lobby, staff friendly and helpful. Good location and clean oh and good pillows!

    Nothing

    10

  • Anonymous
      Hong Kong
    August 8, 2014

    Super location, efficient booking and checking in/ out. Late checkout was no problem. Breakfast buffet was good.

    Corridors and room were a little rundown. Bathroom door handle was broken and shower doors didn't work properly.

    7.5

  • Gregory
      Saudi Arabia
    August 6, 2014

    The hotel is located in a great spot to enjoy the Cardiff castle, and the old but renovated pedestrian friendly part of the city. Easy excess to the A470 or Cardiff central train station.

    Can be noisy given the location to the traffic or the pub night life outside your window.

    7.5

  • David
      United Kingdom
    August 5, 2014

    Great huge beds Friendly attentive staff

    Awkward to get to with the car due to bus lanes! Was lost for an hour. Had to end up sending my partner in to find out how to actually get to the hotel.

    9.6

  • Derek
      Ireland
    August 5, 2014

    Comfortable bed,nice bar area and helpful and friendly staff.

    Family room with only 1 chair to relax in. Charging £15 for WiFi when it is free in most hotels, not good. People running up and down hallway disrupted my sleep.

    7.9

  • Conrad
      United Kingdom
    August 5, 2014

    Location / Cardiff Bay at night

    Some of the spa features were out of use, notification before arrival would have been a plus.

    7.5

  • Chris
      United Kingdom
    August 4, 2014

    excellent location and all of the above really

    10

  • Philip
      United Kingdom
    August 4, 2014

    Location & facilities.

    Major misunderstanding at reception re charges on my credit card: 1, I was charged for valet car parking £20, I made it perfectly clear to the staff I did not have a car but was still charged, 2, I was told there would be a £40 deposit charge on my card that would be refunded, I was actually charged £80, it remains to be seen if I will get all that refunded without problems, very disappointing.

    7.1

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