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Kingsway, Cardiff, CF10 3HH – Show map
Excellent location – rated 9.2/10! (score from 718 reviews)
Rated by guests after their stay at Hilton Cardiff.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 4:56 PM from the United Kingdom.
6 Reasons to Choose Hilton Cardiff
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79 properties in Cardiff
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718 verified reviews
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Hilton Cardiff's staff speak: Italian, French
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Sauna, Fitness Center, Massage, Hot Tub, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and costs GBP 15 per 24 hours.
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs GBP 20 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hilton Cardiff accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 718 reviews
Show reviews from:
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pool area good facilities room well decorated and comfortable
bar area to small no atmosphere and situated next to reception
The refurbishment is a great improvement!
Only the location!
Couldn't get an answer from reception for 15 mins despite continual ringing, tv in room not working.
The King Hilton room overlooking the Castle was peaceful and refurbished to a very high standard since my last visit. Highly recommended.
The concierge was almost useless. They did not know how to access the daily bus trips out of town. Worse than that, they could not tell me about the rugby match even though one of the teams was staying at the Cardiff Hilton.
The staff were fantastic. The service in the bar and restaurant was very good. We enjoyed dinner in the restaurant twice with very good food and service.
The set up for parking is dreadful. The noise from town made sleep impossible until after 3am
Everything , Richard who welcomed us, reception , kind and efficient . Room was large with a wonderful bathroom . Lovely deep long bath . Would recommend
I should of booked for longer to take advantage of the pool and spa treatments . Will next time!
Hotel was good but gym equipment needs upgrading. Otherwise cannot fault it.
Lovely big bathroom with separate shower and bath.Executive lounge area.Room size. Valet parking.
Only 2 lifts to service a big hotel. Difficult to locate, no signposts anywhere.
The proximity to Cardiff centre, which worked beautifully to attend the graduation ceremony. Staff were polite though not the class expected of Hilton hotels. A bit more cosier lounge to enjoy the hotel rather than right at the entrance.
The hotel was more like a transit place and didnt offer the exclusivity that Hilton offers.
Location, cleanliness, facilities
Valet parking and excellent customer service.
Great location, clean and great breakfast
couldn't do enough to ensure a birthday treat was just that, something special
Breakfast,service at the lobby, staff friendly and helpful. Good location and clean oh and good pillows!
Super location, efficient booking and checking in/ out. Late checkout was no problem. Breakfast buffet was good.
Corridors and room were a little rundown. Bathroom door handle was broken and shower doors didn't work properly.
The hotel is located in a great spot to enjoy the Cardiff castle, and the old but renovated pedestrian friendly part of the city. Easy excess to the A470 or Cardiff central train station.
Can be noisy given the location to the traffic or the pub night life outside your window.
Great huge beds Friendly attentive staff
Awkward to get to with the car due to bus lanes! Was lost for an hour. Had to end up sending my partner in to find out how to actually get to the hotel.
Comfortable bed,nice bar area and helpful and friendly staff.
Family room with only 1 chair to relax in. Charging £15 for WiFi when it is free in most hotels, not good. People running up and down hallway disrupted my sleep.
Location / Cardiff Bay at night
Some of the spa features were out of use, notification before arrival would have been a plus.
excellent location and all of the above really
Location & facilities.
Major misunderstanding at reception re charges on my credit card: 1, I was charged for valet car parking £20, I made it perfectly clear to the staff I did not have a car but was still charged, 2, I was told there would be a £40 deposit charge on my card that would be refunded, I was actually charged £80, it remains to be seen if I will get all that refunded without problems, very disappointing.
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