Hilton Leeds City  

Hotel had most facilities except minibar in rooms. Restaurant staff breakfast in particular were excellent.

We had to upgrade our room because the standard room was only 3 star at best, this cost an extra £30. The reception staff were rather unhelpful. The hotel decor was tired and the carpet dirty, bathroom was fine. Expensive car parking. A mixed pictutre they could do much better.

Hotel staff were very friendly and the hotel was very nice inside.

Comfy bed pillows and quilt nice room we upgraded to the double suite for a bit more of a luxury stay for wife birthday

Had three complaints over the weekend 2 with regards to no hot water my wife had warm shower on Fri and Sunday and by time i went in water was cold so had to have a cold shower and we both had cold showers on sat. the other was we were woke up at 8am on Sunday morning by builders doing the refebishment on the floor above.

The swimming pool was rather shabby and not very large.

I was attending a charity event at the hotel and all the staff I came into contact with were warm and friendly. Although lots of groups of young people were staying it wasn't noisy and my sleep was never interrupted.

Only that it was close to where we needed to be in the evening. Oh and the breakfast was good.

Booked a double but were given a twin, said it could not be changed as they were full. The room was filthy, no hairdryer no trouser press, poor refreshments, when complaining of the filth, amazingly they found us an upgrade from somewhere, fair enough but I have stayed in better Premier Hotels, ok they dont have the pool and gym but they are very clean, would not stay at The Hilton again not Leeds anyway. Costa Coffee in the hotel, expensive and pretty useless, waited 30 mins for bowl of soup and a sandwich, no spoon to stir coffee, no cutlery for the sarni and soup, had to keep asking for everything.

The Linen was gorgeous and the room was the perfect size. The shower had wonderful pressure and overall it was a very good place for the price we paid.

The carpet in the hall looks a little dated and worn but other than that it was a very good place to stay in Leeds.

The hotel seemed a little dated and was not up to the usually luxuary

Friendly staff,sumptuous breakfast and comfortable rooms

Convenient location.

No shoe shining facility for business travellers.

The friendly and helpful staff. Its location for car or train. Its name and reputation. I'd forgotten my jacket and called the hotel . It is being sent and have confirmation in a text......Excellent

Slight damp smell in the bathroom but not bad enough to complain.

The hotel was very clean and the room was gorgeous, the swimming pool was lovey too along with the sauna. I only stayed one night but thoroughly enjoyed it, I did go out to eat as restaurant I felt was a bit dear.

Clean and welcoming