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Hilton London Docklands
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When would you like to stay at the Hilton London Docklands?| Room type | Max | Rate |
|---|---|---|
| Double Hilton Deluxe |
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Show prices |
| Double Hilton Guest Room |
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Show prices |
| Twin Hilton Guest Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Shops in Hotel.
Activities
Sauna, Fitness Centre, Solarium, Spa & Wellness Centre, Massage, Jacuzzi, Hiking, Cycling, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, Breakfast in the Room, Ironing Service, Tour Desk, Fax/Photocopying, Ticket Service.
Internet
Wired internet is available in the hotel rooms and costs GBP 15.00 per 24 hours.
Wireless internet is available in public areas and costs GBP 10.00 per 24 hours.
Guest Parking
Free private parking is possible on site.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled or modified up to 16:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 4 years stays free of charge when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Hilton London Docklands.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
279
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Mature couple
United Kingdom
February 4, 2010
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Our room was overlooking the Thames. The food was very good The first room allocated at the back of the hotel was not acceptable |
8.3 |
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Simon
Young couple
manchester,
United Kingdom
February 3, 2010
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good hotel but very far out and not ideal for a shopping/theatre trip to london. bit of a pain to get back to the hotel as you have to get the tube (which was shut when we went, jubilee line enhancements) and then get the hilton shuttle bus from Canada Waterback to the hotel which finishes at 11.30pm, reception staff were a bit rude and very flustered. didn't feel valued as a hilton repeat guest |
8 |
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Andrew
Mature couple
shropshire,
United Kingdom
February 3, 2010
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friendly and polite staff good food and service ,will definatly be going back |
8.8 |
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Sirje
Family with older children
Tallinn,
Estonia
February 3, 2010
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Smooth shuttle bus serevice was a great assistance |
7.5 |
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Anonymous
Group
United Kingdom
February 1, 2010
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Excellent service throughout, although a delay checking in due to computer issues was a problem. |
10 |
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Anonymous
Mature couple
United Kingdom
February 1, 2010
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Helpful staff and good breakfast Dressing gowns indicated but not provided; bed small for deluxe room |
7 |
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Kim
Group
Bromsgrove,
United Kingdom
January 29, 2010
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Good location.........and value for money.Food was of a very high standard and service was excellent. On arrival I had no lights in my room or bathroom but after I reported this to reception it was dealt with in a speedy manner. |
7.5 |
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Anonymous
Young couple
United Kingdom
January 22, 2010
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The view of the Thames was lovely and the free mini-bus from the underground was very much appreciated. The shower's cold tap wasn't working. |
9.3 |
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Triantafillos
People with friends
Volos,
Greece
January 21, 2010
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Breakfast, View, The hotel's bus which drive us to the tube |
10 |
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Anonymous
Young couple
United Kingdom
January 20, 2010
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The parking facility was very handy and was the main reason I chose the hotel. I thought been the Hilton the tv in the room was very out dated and the amount of channels were limited. |
8 |
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Andrew
People with friends
Bridgnorth, Shropshire,
United Kingdom
January 20, 2010
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Location was good breakfast was good staff were helpful facilities were a little tired |
7.5 |
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Rodney
Young couple
London,
United Kingdom
January 20, 2010
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The breakfast provided a great range of options. The temperature of the pool was a bit cold and cold showers in the change rooms, not so nice in winter! |
7.5 |
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Andrew
Mature couple
Swansea,
United Kingdom
January 19, 2010
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The frequent hotel buses to/from the tube station. The helpful staff (bus and hotel). The river view. The excellent breakfast. The location was more remote than we expected (our first visit). The amount of steps outside and inside the hotel were awkward for suitcases. The first room we were offered (on the ground floor) was too small and appeared insecure (window). |
7 |
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Anonymous
Mature couple
United Kingdom
January 18, 2010
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Convenient transport services with shuttle bus, good location No heating in our room, no wireless internet |
5.7 |
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Anonymous
Young couple
United Kingdom
January 13, 2010
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If you travel to London and want to feel something historical specifically about Docklands, this hotel building represents what kind of history this area has. I assume this building used to be an accommodation for ship crew then renovated for hotel. Access to central london is not good. I rather book Hilton Canary Wharf where we think very nice hotel for both business and holiday. |
3.8 |
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Alan
Mature couple
Cheltenham,
United Kingdom
January 13, 2010
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The location is very good and car parking although limited is most handy The corridors are somewhat dated and could do with refurbishment, and unfortunately the morning was disrupted by the fact that no water was flowing so morning showers are ablutions were not able to be taken which is a major part of accounting for the stay. |
8 |
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David
Mature couple
Hereford,
United Kingdom
January 12, 2010
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Good location & excellent buffet breakfast Cleanliness of the bed room could be improved Cobwebs hanging from ceiling |
7 |
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Eleanor
Young couple
Flintshire,
United Kingdom
January 12, 2010
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The room was lovely and the staff were really polite, also liked that there was a balcony We had a chocolate box on the desk for two chocolates but the box was empty! There should either be a full box or no box at all. All so the water inthe room was very expensive I feel that at least the first bottle should be complimentry. |
7 |
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Balram
Family with young children
Ashford,
United Kingdom
January 6, 2010
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The view, the food and the staff were very welcoming The eating system was noisy at night |
7.5 |
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Jennifer
Young couple
hook,
United Kingdom
January 6, 2010
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it was very comfortable and surpisingly peaceful and relaxed for such a large hotel. we enjoyed our stay very much! |
9.5 |
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Samlan
Family with young children
cirencester,
United Kingdom
January 5, 2010
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It was ok the bed was very confortable to sleep on and big. We had a deluxe room which supposed to be river view and balcony but none of them was part of the room.was very disappointed about that |
6 |
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Barry
Young couple
New York,
United States of America
January 4, 2010
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Great price. Amazing breakfast. Free parking a huge plus. They could've given more information about transportation. The shuttle bus is very good -- but the bus outside the hotel goes right to the underground station too, and this might have saved time and hassle. All they need to do is tell people! Also, the telephone charges are outrageous. Even for a hotel, it was unthinkable. |
7 |
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Lisa
Family with young children
Aberbargoed,
United Kingdom
January 2, 2010
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RelAxing atmosphere |
10 |
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Anonymous
Solo traveller
United Kingdom
December 24, 2009
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First they gave us a small room then they change it, it was fine. The ferry to Canary Walf could be free for the gusts. Even there is a shuttle from canada water it is not so convenient to get everywhere. |
7 |
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Anonymous
Young couple
United Kingdom
December 23, 2009
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Very helpful staff and good choice of breakfast. We changed rooms because the first one had a dirty carpet, ripped sofa and burns on the desk. The second room was cleaner, although there was not a working radiator in the room, and the main light did not work. We did not complain about the second room, because we were on a tight schedule and did not have time, although I am sure this would have been dealt with. |
6.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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