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Hilton London Docklands
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7.9
Top
Based on
354
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Family with young children
Saudi Arabia
July 8, 2009
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Too far from the tube stations. facilities are basic compare to other 4 start hotels. |
6 |
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Anil
Solo traveller
Bangalore,
India
July 3, 2009
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This reviewer provided a score but did not have any comments |
6.5 |
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Susan
Mature couple
London,
United Kingdom
July 1, 2009
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Closeness to historic sights and boat ove the Thames The cost of the boat trip for 2 mins the width of the water £3 one way far to expensive and I consider a bit of a rip off |
7.5 |
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Philip
Mature couple
harlow,
United Kingdom
June 24, 2009
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very clean, good food and a room with balcony overlooking the thames hotel taxi to O2 and return £50 |
9.5 |
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Jeannette
Mature couple
Maynooth,
Ireland
June 22, 2009
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Good location for visiting centre of London or O2 dome. Staff very friendly and helpful. Shuttle bus very handy. |
10 |
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Abigail
With friends
perth,
Australia
June 18, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Kieron
Solo traveller
Bristol,
United Kingdom
June 18, 2009
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Had a clean room I had an incident where although I booked a double room and was confirmed by email, when registering I was give a twin room. This would have been ok if they told me at registration. However, they did not. When I asked about the booking they said it was due to no rooms available. Having showed them my booking receipt, the person serving me seemed in different. |
5 |
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Anonymous
Mature couple
United Kingdom
June 17, 2009
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Staff were very courteous. Breakfast arrangments were good. 1. Our 'non-smoking' bedroom smelled of smoke. we arrived late and I was too tired to ask to move. We slept (badly) with all windows open and it had improved by the next day. 2. The room was comfortable but claustrophobic 3. Guests need to be made aware that there is NO public transport into London available for over an hour in the late morning. |
5.5 |
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Paul
Mature couple
Hove,
United Kingdom
June 17, 2009
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Helpful and friendly hotel and staff Going home |
10 |
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Ross
Group
northampton,
United Kingdom
June 14, 2009
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The fact that i had no complaints about any of the services or my room. |
9.5 |
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Andrew
Solo traveller
Totland Bay, Isle of Wight,
United Kingdom
June 14, 2009
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Free parking provided for residents is unusual and most welcome for a city hotel and access to Central London via water bus service was easy but could have been better advertised. Confusing access to room as a result of unserviceable lift. Hotel not easy to find without sat nav - very small car park sign on road. |
7.5 |
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Neil
Mature couple
North Boarhunt, Fareham,
United Kingdom
June 14, 2009
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Excellent service from reception staff, good location for Canary warf Room was on the small side and corridores looked tired but good value for the money |
8.5 |
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Andrew
Mature couple
CROWTHORNE,
United Kingdom
June 14, 2009
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Breakfast and breakfast staff On arrival we were told that we nay have to move room for the second day and staff spent some time trying to sort problem out, late at night after a long day! After eventually sorting out the issue, they phoned up after we had gone to bed to offer room service as an apology, I was not happy!! |
5 |
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Nicholas
Solo traveller
Highgate Hill,
Australia
June 14, 2009
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Proximity to Canary Wharf and Docklands facilities as well as the ferry to Canary Wharf The initial room I was put in was tiny, the one I was shifted to was a liitle better, but overall fell far short of my expectations from a Hilton Hotel. Absence of bar fridge etc dissapointing. |
5.5 |
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Rajiv
Family with young children
GURGAON,
India
June 13, 2009
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Good Value for money. Location is not very central but hotel free Shuttle every 15 minutes to Tube was a good thing to have. Good Breakfast spread and helpful staff. Room size was too small for a family travel |
7 |
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Ian
Young couple
Leicester,
United Kingdom
June 12, 2009
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Excellent staff. The bar prices were very expensive. |
9.5 |
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Anonymous
With friends
Germany
June 5, 2009
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The breakfast was excellent and we loved the view over the river to see the skyline of London (especially in the dark). The shuttle bus to the undergroundstation was nice. The key of the room did not work for two times, when we came back to the hotel after our shopping- or sightseeing-tour. |
7.5 |
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Chris
Solo traveller
athens,
Greece
June 5, 2009
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besides the service all else was just above par the carpets were dirty and not of "Hilton" standards |
6 |
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Robert
With friends
BLANTYRE,
United Kingdom
June 5, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Les
With friends
scarborough,
United Kingdom
June 3, 2009
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views,locatoin,breakfast was tasty,staff friendly. Rooms are very small,access,i.e corridors,lifts,room entrances very difficult to negoiate with cases or buggy,not a family friendly hotel. Ideal for singles,couples if you get an offer,wouldn't pay full price. |
6.5 |
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Dorothy
Solo traveller
Shoreham by Sea,
United Kingdom
June 3, 2009
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The reception staff were particularly helpful and I also liked the gym The distance from the station was a lot further than I had expected from the website on which I booked |
10 |
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Phillip
Young couple
carnforth,
United Kingdom
June 3, 2009
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great to have a pool and have breakfast outside only downside was the 20-30 min trip into centre of london |
7.5 |
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Stephen
Mature couple
hartlepool,
United Kingdom
June 2, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Anonymous
Mature couple
United Kingdom
May 28, 2009
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Courtesy bus to nearest tube station. Very friendly, helpful staff. Cheapest bottle of wine in bar was expensive - approx £18. |
9 |
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Anonymous
With friends
United Kingdom
May 28, 2009
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Thanks to the staff for upgrading myself and my friend to a fabulous room with balcony - made our weekend! |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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