Hilton London Green Park  

A very charming hotel with a very polite atittude. Very efficient.

It was an ideal location. The breakfast was good and so was the service at breakfast. Check in and out was efficient.

Tv controls were not working and were replaced but only after 30 minute wait. The black out blind had holes in it and was frayed at the edges. The bed squeaked with every move and there were hairs in it. The room was generally tired and didn't smell fresh.

Location

Location

Rooms are small, dingy and the bathrooms need a make over.

Airy, light breakfast room, with good breakfast selection including omelette made to order in front of you! Helpful friendly staff. Great location for West End.

Our standard twin room had uncomfortable beds and needed decorating. Small. If budget allows, get upgraded room.

The rooms are very nice and the location is splendid. Even though it is the same quality as to be expected in any Hilton hotel, it is a relatively small hotel and so it feels much cosier and homey. It is not my first time at Hilton Green Park, and I would be glad to return.

The only thing I do not like there is that you have to pay extra for Internet, and it's 15 pounds for 24 hours, which in our day and age is actually ridiculous, you can find free Wi-Fi almost everywhere.

The most disorganized hotel. No one answers the phone. Reservations office is closed all the time.

Free WiFi Service is bad.

Location

Decor is dated, the staff we dealt with were incapable of breaking into a smile or niceness. Our booking.com reservation hadn't been registered so they were not expecting us. Room was smaller and very poor tatty dated decor with no style. Christmas decorations were pathetic - Flemings opposite puts this place to shame! We will be staying there next time.

Very welcoming, especially when travelling with young children.

The hotel was conveniently located near Green Park and Piccadilly. Some of the staff, particularly the concierges, were very helpful.

The hotel is in dire need of a major makeover. Initially, I was placed in a very tiny dilapidated room but insisted that they put me in a renovated room which was a small improvement but they tried to charge me more. As it was, the room had already cost me $370.00 per night. I insisted on the no charge upgrade and got it. In addition, I had requested a 1:00 P.M. check-in but didn't get into my room until 3:00 P.M. Like many London hotels, everything is way over priced including breakfast at 22 gbp or $35.20 cdn which is real nonsense!

The reception was friendly and business-like. The room was well appointed and had all the extras that one could require such as trouser presses hair driers tea and coffee making facilities. The room was about the right size and the bed was comfortable.

The room was at the front and at ground level and there was continuous traffic noise all night. Not the fault of the Hotel other rooms would not suffer the same problem.