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Holland Park Avenue, Kensington and Chelsea, London, W11 4UL, United Kingdom – Show map
|Executive Suite with Lounge Access|
|Double Hilton Guestroom|
|Deluxe Twin Room|
|Executive Double Room with Lounge Access|
|Executive Twin Room with Lounge Access|
|Single Hilton Guest Room|
|Twin Hilton Guest Room|
|Deluxe Double Room|
|Junior Suite with Lounge Access|
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884 verified reviews
They speak your language!
Hilton London Kensington Hotel's staff speaks: Dutch, Italian, French, Spanish, English, German
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Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and costs GBP 15 per 24 hours.
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs GBP 30 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Dutch, Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 881 reviews
Value for money
Show reviews from:
Overlooking the iconic Wembley Stadium and right next to historic Wembley Arena, the contemporary Hilton London Wembley is just a 20-minute drive from central London and a 45-minutes drive from London...
Score from 1938 reviews Excellent
With a chic restaurant and chic spa area, this 4-star boutique hotel is in Shepherd’s Bush, just a 15-minute walk from White City. The rooms have handmade mattresses and luxury linens.
Score from 417 reviews Very good
From Copthorne Tara it is easy to reach the shops and restaurants of Kensington High Street, Knightsbridge, and Notting Hill. The Tube (subway system) is 3 minutes away.
Score from 3609 reviews Good
A 5-minute walk from the Westfield Shopping Center, Dorsett Shepherds Bush provides elegant hotel accommodations with an Asian influence.
Score from 443 reviews Excellent
The room was small and badly needed re decorating. Old grout in the bathroom looked dirty. Certainly not what you would expect at a Hilton hotel.
The concierge and the staff
I didn't like the same old breakfast it got boring with the fruits and cerealssame bread and pastries cappocino machine never gave a hot drink taste for yourself.
Nice room.comfortable bed.good breakfast Great location love the shops in Holland Park.
Bar and restaurant,evening menu poor quality pub food at best.
Gorgeous hotel Clean and warm room Friendly.staff Beautiful cooked breakfast and lots of options to choose from Would def stay here again
Nothing negative to report
Couldn't believe a charge of £6.50 for a 175ml glass and £12.10 for a 250ml glass. Apart from the high cost, the difference doesn't even make any sense?! £8.00 for a single Baileys plus £0.80 service charge. £5.50 for a small bottle of Peroni, to which they add a 10% service charge, even if you get it from the bar yourself, so actually costs you £6.05. Rum and Coke £7.00. I won't be buying any more drinks there ever!
The staff of Kensinton Hilton are the best ever. Courtesy is a way of life for them. Special mention to concierge Rachid and Anthony. Extremely helpful.
No free WiFi in room. I was in a lower class hotel in Amsterdam before London and they had excellent free WiFi in room.
Tv didn't work properly, mini bar didn't open.
Great breakfast and very helpful staff
Good location. Near a tube. Staff were friendly, helpful and sympathetic to my complaints.
Noise from the road wad poorly insulated. TV did not work. WiFi kept dropping out.
I am happy to be in this hotel Of course, the best things in this hotel are Receptionist Christina The professional, patient and persistent smile I wish her success in her career And of course the fantastic breakfast but bad way of sitting guistes and very annoying The bed is very comfortable there is no free water or juice in the room.
Small bathroom No free water Internet rate Breakfast sitting procdure
Most was fine
Breakfast - Slow to get us seated !! You need to improve this
Hotel in a good location. Room does the job and bed comfortable. Nothing outstanding. Price ok for London.
Check-in was a nightmare with initially a queue then a trainee working solo who completely messed up my credit card ending up with it being blocked so I couldn't use it for the rest of the weekend. Need more trained staff when busy. Large Queue for breakfast and large queue for the lift back up after. Basically, my memory of the hotel is Queues!
The wifi was free only to public areas not in the room which is unacceptable for this room rate.
Noisy outside aircon on the roof below and noise from the lift.
Very comfortable room and facilities
In-room Wi-Fi is not free
Staff were exemplary in all respects. Nothing was too much trouble and all carried out in a thoroughly professional manner. Good proximity to Shepherd's Bush tube station. Very comfy bed within a very comfortable room
Soundproofing could be improved. Even with double glazing traffic noise intruded. I am a claustrophobic and never use lifts, preferring to walk as many flights as it takes. There is no internal staircase in this hotel! The only hotel I have encountered without one. This made my stay difficult.
The location The staff friendliness and willingness to support Free fast Wifi in Lobby
Long waiting time for receiving support Hotel is dim Long waiting time - did i mention? Partial answers to request queues queues and queues - i was for less than 24 hours and it felt like an airport Room was adequate, though not clean Would not stay there again if possible
Beds were comfortable Staff were friendly Excellent location to new Westfield shopping centre and Shepherds Bush train station.
Bath looked like it has had a rough paint job to cover rust. Room was very small
Entrance lobby looked nice
Cold food at the breakfast. Over crowded breakfast area so people and staff were pushing past you whilst eating. We booked deluxe rooms but they were no where near deluxe and were very small! Bar staff under trained, couldn't understand what I asked for and had to wait a long time for drinks. Didn't even know what a shandy was! I had to explain how to do it.
When we arrived at the hotel we were allowed to check in, after waiting two hours at the reception because they couldnt get an authorization from my fathers credit card. Not the Hilton Service we are acquainted with. Although my father sent the 3’rd Party Form, which he doesnt understand why, the payment was taken from my personal credit card. My father made the reservation through booking.com. With the condition of payment at check-out. It was a weekend surprise for me and my sister. During the reservation my fathers credit card information were taken to be used just in case. The topic was later solved with the support of the Reception Manager Mr.Smart and the he also kindly apologised for the inconvenience but the receptionsit did not act according to Hilton hospitality. My father plans to take the matter up with the Hilton Management.
All aspects of the break excellent.
Location very good. Lovely breakfast Clean rooms with dressing gowns
Tiny bedroom with hardly enough room to walk around the bottom of the bed.
food and drink prices
Excellent Location Excellent Staff Wonderful Facilities
Only thing was I did not enjoy my sleep ! Bed too hard and I don't get in with feather pillows. But for someone else that might be fine ! And I could not turn off the Air Con ! It hummed all night !
Team leader on reception was rude
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