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Hilton London Metropole
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When would you like to stay at the Hilton London Metropole?
Top
Based on
389
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Jumanah
With friends
Kuwait,
Kuwait
November 23, 2009
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i did not like any thing in my stay yes their was, i request them to empty the fridge but they ask me to pay 25 pound to empty it, i really do not know what the reason for paying if i did not want to use anything in the fridge?? it was shame of them to ask me to pay for emptying the fridge!!! this is the first and last time i deal with this hotel !! |
5 |
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Cristina
Young couple
London,
United Kingdom
November 19, 2009
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The breakfast |
7.5 |
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Anonymous
Mature couple
Switzerland
November 19, 2009
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Location of the Hotel near Marlyborne station. Easy and fast express check-out. Room size bit too small. |
6.5 |
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Anonymous
Family with older children
Finland
November 18, 2009
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The staff really bothered to give good service, one example: When the que to the breakfast restaurant was long one lady picked us up and took us to another, where there was no que. These small gestures are important for how you think about the hotel! |
8 |
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Nancy
Solo traveller
Lancaster,
United Kingdom
November 18, 2009
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the location is really greart, very good for shopping. however i do think the room is a little bit cold room a little bit cold. |
8 |
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Robert
Family with older children
hereford,
United Kingdom
November 11, 2009
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Clean, helpful staff, excellent location |
7.5 |
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Pat
Solo traveller
Plymouth,
United Kingdom
November 10, 2009
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As a lone traveller it felt safe and secure A 4.30am wake up call which hadn't been ordered, massive queues for breakfast which made me late for conference I was speaking at.Average quality food, have had better at similar priced hotels in London |
5.5 |
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Leonard
Mature couple
Grimsby,
United Kingdom
November 10, 2009
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Close to tube stations. Good food Bit pricey. Breakfast is expensive if you only want a boiled egg and toast |
7.5 |
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Barbara
Family with older children
KNOKKE-HEIST,
Belgium
November 9, 2009
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both the restaurants and the pool, the cleanliness the bathroom in the room was old, no warm water than after 5 min |
6.5 |
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Anonymous
Mature couple
Mexico
November 7, 2009
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efficiency of staff; very well communicated; excellent breakfast small rooms (particularly if you book twin room) and slightly below Hilton standard, but very livable |
9.5 |
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Stephen
Young couple
Chapel-en-le-Frith, High Peak,
United Kingdom
November 7, 2009
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Arrived in london really looking forward to my stay at the hilton, however when i entered the room and looked around in the bathroom, only to see the shower hanging from the wall. But to be fair within twenty minutes of saying something we were moved to another room which was of a 4 star standard. |
5 |
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Tim
Solo traveller
Attleborough,
United Kingdom
November 6, 2009
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Large hotel, lots of facilities all contained within the building, which was great as the weather outside was pretty grim! Very handy for Oxford Street, theatres etc. Don't have to go through the congestion charge zone to get to it! Breakfast very good and value for money. The rooms were a little tired, bed very hard (for my taste); I stayed in one of the Tower rooms, and you get the impression that the whole twoer needs a good decorate! |
6.5 |
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Anonymous
With friends
United Kingdom
November 5, 2009
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only the location the staff |
4.5 |
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Tom
Young couple
Corringham,
United Kingdom
November 4, 2009
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Room was clean and comfortable |
8 |
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Martin
Mature couple
Eastleigh,
United Kingdom
November 4, 2009
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On checking into our room, we found the bathroom dirty, the mini bar had a bottle left from previous occupants and had not been cleaned, After complaining we were given a different room which took 20 mins to get the key working after 3 trips to reception. The answer from staff was " Go to reception " |
3.5 |
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Willibrordus
With friends
Santpoort-Noord,
Netherlands
November 2, 2009
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I found the size of the room to be very small |
6 |
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Minas
Family with young children
IRAKLION CRETE,
Greece
November 2, 2009
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Service was awful servcice service service |
5.5 |
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Paramjit
Family with young children
covetry,
United Kingdom
October 30, 2009
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good family hotel catering for children asked concierge something and they never got back to us |
9.5 |
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Andrew
Family with older children
DONNYBROOK CORK,
Ireland
October 29, 2009
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Excellent location,wonderful facilities,helpful and friendly staff. I cannot recommend it highly enough. |
9.5 |
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Anonymous
Solo traveller
Ireland
October 28, 2009
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Location |
7.5 |
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Nicola
With friends
rathfarnham,
Ireland
October 28, 2009
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Central location,nice staff,clean and comfortable and spacious Two people came to out door before check out,one was a cleaner who just walked in |
10 |
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Anonymous
Mature couple
France
October 27, 2009
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Staff were friendly and helpful especially as the breakfast room was full and we were escorted to an overflow breakfast room which was excellent. The bathroom needs a complete refurbish. The shower hose was broken, the silicone sealant showed signs of mildew. The shower curtain was dirty and the towels looked and felt old and past their sell by date. |
6.5 |
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Keith
Mature couple
Southampton,
United Kingdom
October 27, 2009
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The location was fine The hotel was far to busy. |
7 |
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Dan
Family with older children
beer sheva,
Israel
October 27, 2009
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The room Size and Prestigious Breakfast Parked car Price |
9 |
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David
Solo traveller
Dublin,
Ireland
October 27, 2009
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Staff were helpful and location was good. The beds were terrible. It was like sleeping on wood. The most uncomfortable 2 nights of sleep I have ever had. I even switched rooms but it did not help. It seems every bed in the Hilton metropole is rock hard. I won't be staying there again. |
6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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