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Bearsted Road, Weavering, Maidstone, ME145AA – Show map
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23 properties in Maidstone
Including hotels, apartments, villas and more.
293 verified reviews
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Hilton Maidstone's staff speak: English
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Golf course (within 3 km), Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Hammam, Indoor pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet)
WiFi is available in the hotel rooms and costs GBP 14.99 per 24 hours.
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Luggage storage, Concierge service, Laundry, Meeting/banquet facilities, Business centre
Newspapers, Non-smoking rooms, Facilities for disabled guests, Heating, Non-smoking throughout
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hilton Maidstone accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Guests are advised that the steam room is currently out of order in LivingWell Health Club.
Beauty treatments are not available at the hotel, but can be purchased from a local salon. Hathor Beauty is located just 5 minutes' drive from the hotel, for further details please enquire upon arrival at the hotel.
Hilton Honours Gold and Diamond guests can enjoy free Wi-Fi in the hotel rooms.
Based on 293 reviews
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Nice size room with a sofa to relax on. The breakfast was excellent.
Bar prices are very expensive and there wasn't a great choice of tea and coffee in the room. No complimentary biscuits in the room!
Good food in the restaurant. Safe parking.
Run-down building and garden. Below average cleaning in the bathroom.
Decor a little tired but very clean. Excellent breakfast with varied buffet including freshly made waffles.
Some of my family with small children located above wedding party which was quite noisy.
Helpful & pleasant staff
- Odd TV menu - no prog info - Wrong Room Service menu in room. Had to phone through to kitchen 3 times before we were 'on the same page...'
Indoor pool and spa.
No fridge in room.
Only stayed one night but it was clean and well run.
good environment and staff
nice place, many wedings,colors. staff very helpful.
Good sized room - very friendly staff - good breakfast and bar food. Very handy for M20 (Dover Ferries and Channel Tunnel)
Quality hotel with excellent facilities.
Typically Hilton. All good...no problem. Nothing fancy, just comfortable.
Lovely rooms, well furnished. Great breakfast.
Staff very friendly, room excellent and breakfast was very good.
Clean Nice room Friendly reception staff Good gym
Lack of engagement from staff generally Hotel looked a bit tired in places Understaffed in some areas Restaurant seemed a bit like a sausage machine getting guests in and out again with little care
The location and team
Under the terms of our booking we had to stay on the date booked but we had to change our date and the hotel reservations department were most helpful and allowed us to change the date with no extra cost. Thanyou
food and pool etc
terrace garden to near rooms and outside smokers..
The waitress in the restaurant who was very sincerely apologetic for our experience. The problem was, in my opinion, that there was no person in charge leading operations. Felt very sorry for her.
Our entire experience here was awful, especially considering the good reputation that the Hilton chain prides itself on. Upon arrival our booking could not be found in the system. After 10 minutes of standing waiting we were offered drinks vouchers, to allow us a drink while they investigated. The problem was there was no member of staff in the bar area so we ended up just sitting waiting for another 15 minutes until they found us a room. Travelling with 2 young children, we had a lot of luggage. There was no offer of help to get this to our room, despite four members of staff being in the vicinity. Whilst at reception i asked if it was advisable to book for dinner that evening, to which i was told yes, so after arriving in the room i phoned 'restauraunt/room service' to make the booking. Nobody picked up the phone, so i decided to walk along to the restaurant myself. I made a reservation there for 4 people at 7pm, which a member of staff wrote down, but on arrival at the restaurant at 7 pm, No Booking found!! However, we were found a table and ordered our dinner. Our children's food arrived promptly, but my wife and i did not receive ours until after the kids had completely finished theirs! Not my idea of a family meal! In order to try and keep the kids happy while we ate, we ordered them each another soft drink. This never arrived. I got up from my dinner to catch someones attention to remind them. 10 minutes later a drink arrived, but not what was ordered. The problem in both reception and restaurant seemed to be that there was no one person responsible, in charge, if you like. We were promised an explanation for what happened to our booking, because according to my booking confirmation, the room was prepaid. This explanation never arrived, until the girl at checkout did more digging, therefore delaying our departure.
Excellent privacy. Comfortable environment. Generous Foyer. Good Food. Good access to the motorway.
No fridge £3.95 is a bit steep for a bottle of warm water. Our stay at "Double Tree by Hilton" included this free of charge, along with other complimentary items. No comfort cooling.
Staff were excellent and rooms were clean
Noise at night from drunk guests
the rooms were not as good as other hilton hotels we have stayed in the beds were hard as the floor we all came away with back ache every in hotel said the same
Room Service Staff Facilities
Next to a busy road
The gym and pool were clean and well staffed, but attention to detail... The showers were poor. , The restaurant was excellent for breakfast and dinner. All the staff were lovely.
We paid and extra £25 a night for a king room. Disappointing really. The decor was tired, the sink had a crack in it and the plug hole was rusty. The bed was very creaky. Not the quality we hoped for. The bar also looked like it needs some love, it reminded me of a dayvroom in a old peoples home. This hotel needs dragging into the 21st century.
Very enjoyable stay,Staff very helpful,and excellent facilities available from the Gym to Restaurant. Very refreshing to stay at a hotel that knows what guest's require,and I stay in quite a few for busines.
Nothing to dislike.
Facilities outdated chiped sink in the bathroom. Bathroom need updating.
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