Hilton Newbury North    

Very friendly staff

The TV set stopped working

We had a better room than last time, cleaner and better, the staff were very friendly, and answered any questions we had.The bed was comfortable and large.

The high prices of drinks and the food, it was cheaper to eat out, also the fan in our bathroom did'nt work, I will stay again, as long as I can still get the room on a cheap deal. Room 241

Convenient location. Excellent breakfast.

Cramp changing room in pool area. Energetic noises from room next door during the evening/night.

having access to the pool and spa

food and wine prices

Lovely heated pool and jacuzzi

Not very organised during the Saturday breakfast meal plates left on tables and various foods and drinks had run out. Which by the time they had been refilled we had finished eating

ideal location.clean rooms.good value package.

Extortionate price for a glass of wine and £16 for a burger!!!!! Way too expensive.

Friendly staff,good size bedrooms & good breakfast.

Room had a bad stagnent smell,windows had to be left open for the duration of our stay. Restaurant was expensive for the quality provided £7 starter (poor) £20 steak (poor quality ) deserts £7 (very poor) .Bar & Food really 3 star hotel standard charging 4/5 prices.

Well-maintained pool and fitness centre.

Having to carry two large suitcases up the stairs myself given there isn't a lift.

Convenient location (we were visiting Newbury to see relations), comfortable bed, good breakfast; good price (weekend deal).

Staff not very attentive or friendly (many of them foreign with poor English or Brit but poorly trained); the hotel needs a refurb - it's 25 years old and little has been done since - (typically) the extract fan in our bathroom was not working so the room has a stale (even foul) odour..

The hotel was easy to find, welcoming and comfortable! The room was very clean and comfortable and the breakfast was very good. The spa facilities are fairly basic but it was nice to have a swim and sauna as an added bonus.

The hot tub was heavily chlorinated and made your eyes sting, the bottled water in the room is charged at £3.95, otherwise I couldn't fault our 1 night stay!

spa was good water in the pool was hot food was very good, staff were more helpful than usual , room larger than usual good shower too,

Relaxed atmosphere, friendly and helpful staff

Ideally located for our purposes : visiting Highclere Castle and shopping in Newbury. Good food. Privacy.

Nothing to fault

Warm welcome & luxury

Clean friendly good location

Restaurant was very very expensive for the quality of food served

Good location Security- barriers on entering Friendly staff Good selection for breakfast

Room was a little too hot

design of bar/ lounge area, food, room was excellent, rate was reasonable compared to what it usually is - I would stay more often if this was the usual rate

no soap in bathroom!

Clean, friendly courteous staff

Friendly, helpful staff- large comfortable room, good quality food on deal offered at reception. Adequate parking area.

Corridor paintwork shabby.

attractive central bar area. reasonable priced quality bar snacks great breakfast friendly staff Nice spa facilities

Twin beds were a little small

room was beautiful staff were friendly food was fantastic price was good

Everythingv

Nothing

Pool

The staff were extremely helpful when I had an accident in the bathroom and they called the paramedics to take a look at my bleeding elbow which was diagnosed as badly bruised. I stayed at the hotel with a friend in a twin room which was spacious and very comfortable. The hotel position is excellent as the reason for staying is the close proximity to Lambourn.

The hotel bathroom did not have a rail on the inside wall of the bath and I fell while trying to adjust the shower. Food is not of a good quality Drinks are extremely expensive.

Great location for Newbury Racecourse. Staff friendly and helpful. All fine.