Hilton Newcastle Gateshead    

View of the river

Nothing

good facilities

some noise in the middle of the nigth from other hotel users

where it was situated. check in fast and friendly ice machine in corridor was away from noise view was amazing

I am a smoker and I booked a smoking room but the smell of smoke was really over-powering when we arrived had to hang clothes in bathroom don't think the windows were ever opened

Ridiculously expensive WiFi, a complete rip off and totally unnecessary in an already expensive hotel

Location and views.

Poor room assignment at first then upgraded upon request.

The use of the spa facilities always breaks the deal for us, great pool, jacuzzi etc !

Could have done with some complimentry biscuits to go with the tea and coffee !

Quality breakfast Good swimming pool

Not serious but 1st floor room situated over entrance a little noisy but not a problem - would ask for room on a higher floor next time

Comfortable mattress. View over the Tyne

The overall impression was they're trying to squeeze every last penny out of you. I was there for a conference and the catering was mean, limited snacks in breaks, tea, coffee and tap water only. Toiletries in room shampoo and soap, no lotion or luxury. Wifi extra. None of this was cheap. I'm allergic to feathers - they could only find one hypo allergenic pillow in whole hotel. Staff very variable - receptionist who checked us in very offhand which set up an immediate bad impression. Other staff great but next time I'm in Newcastle will go somewhere welcoming and feels like value for money

Great views across river of bridge and old town. Helpful and friendly staff.

Window in rooms did not open for fresh air.

Convenient location for sage gateshead

No bottled water; no toiletries in bathroom besides basics; no dressing gowns; served a lunch consisting of decaying brown avocado in salad, and reheated dried chicken for an exorbitant price so obviously no pride/quality control in kitchen

The location is excellent, just a short walk in to town. The views from the bar are wonderful over the city - especially at night. Staff are efficient and friendly. The general standard of the room is good and the rooms are generously proportioned compared to other hotels

The bar waiting staff don't serve you in the bar area - which I would have expected. Although the room was generally clean there were some marks and spills that really should have been dealt with in a general room clean

Having a little bit of luxury and a great view of the bridges

7seconds on the mini bar should be a little bit longer.

Was over priced just try and have your pants down all the time try and charge you everything they can wont ever go again just for people who like to show they got money but stay in a crap room.

The Easy Chair and comfort of the room. The distance to most places were close by and easy to get to by car.

The value for money, having to pay £15 if you wanted wifi access and £18 for parking for 2 nights. The dirty ness of the room there was patches on the ceiling, black marks on the floor and wall. Being woken up twice on the first morning of our stay to ask when we would like our room cleaned, we placed the sign on the door handle outside and still received 2 phone calls at different times of the morning. Clearly lack of communication between staff and persistence to get there room cleaned to free up their time.

Very nice breakfast excellent with very helpful staff

Pillows need re newing very uncomfortable

loved the location. the view of the tyne and bridge were amazing. the people of newcastle are so lovely and friendly. have told many friends to come and visit. am defo coming back. beast wk end ever!!!

Lovely setting, great views and friendly staff.

Nothing

Breakfast was good apart from manger continuously clicking his pen top, very irritating when sitting close to front desk of restaurant.

Not getting room with river view as specifically requested. Decor tatty, bathplug loose. Repeatedly very loud banging every 5 seconds in steamroom NOT condusive to relaxation after a long day

Location

£15 charge per day for internet and £10 charge per night parking

The spa facilities left a lot to be desired very poor !

The location was perfect, our room with a view of at least 3 bridges encapsulated the history and modernity of newcastle. Breakfast staff were especially professional, efficient and polite.As a mature couple we appreciated being a 'walk away' from the city centre hussle and bussle. I have to give the staff top marks at the Newcastle Greyhound Racing Stadium, we booked trackside restaurant, and it was the best steak and chips I have had for a very long time and so fairly priced. The tote staff were good and the general feel of the place fantastic. So good to fi d that this kind of meeting still exists, bringing back nostalgic memories as well as the thrill of wee bet on such beautiful animals-all in the comfort in the enclosed restuararnt area-magic

To be honest as far as uk city break goes, Newcastle surpassed my expectations with regards to choice of pubs, restaurants and cultural activities.

Excellent position with the room and Dining room overlooking the Tyne river. Leisure facilities and the evening meal were excellent. Easy walking distance of central Newcastle.

I loves the staff and how accommodating they were up to and on arrival. We had caused some confusion prior to arrival as we had a large group however the staff couldn't have been more obliging. Beautiful lobby area with stunning views (and also ask for a room with view - great!) Bar staff (especially Charlie) were great, Housekeeping always said hello in corridors! Rooms were fab and beds extremely uncomfortable. Great stay was had by myself and my 7 Irish friends

Nothing, however if you had Chai Lattes in the café I would have drank 40 of them so probably best the café didn'T.

Just over the Tyne Bridge, you're minutes from the City Centre. Great for City Breaks, or young people/couple who enjoys shopping, food, drinks and a buzzing nightlife on the side. Good for business trip stay as you have a great spa facilities to relax and unwind or the gym for those hardcores. The rooms are clean, the views are excellent and you just feel special on arrival. Staffs are friendly and the evening Concierges are so sweet, helpful and welcoming. Thank you guys!

Breakfasts should be included and if not, should be reasonably priced not £9 if you book on arrival or £16 if you want it the morning after. However there are many bars/cafes around if you fancy something different.

The spacious hotel has stunning views of the Tyne Bridge and Newcastle. The bedroom was large with a stunning view and comfortable bed.