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Newest reviews for Hilton Puckrup Hall Hotel, Golf Club & Spa

  • Maggi
      United Kingdom
    August 27, 2014

    Lovely hotel surrounded by beautiful countryside. Peacefully quiet but very close to motorways so very easy to access. Food was excellent and the staff were exceptionally helpful. We had a lovely large room overlooking the golf course.

    I can honestly say there was nothing we disliked about this hotel.

    10

  • Mike
      United Kingdom
    August 26, 2014

    Breakfast was very good

    Lack of choice on Dinner Menu and Waitress not informative enough

    7.1

  • Elspeth
      United Kingdom
    August 24, 2014

    Fantastic staff, always very helpful. Brilliant that the kids ate free!!!!

    Only small criticism was the Balharries restaurant was very slow at dinner time.

    10

  • Anonymous
      United Kingdom
    August 21, 2014

    Poor internet facilities. When given a complimentary hour it was still intermittent. Parking was poor, made in attempt to make sure that one car parked in only one space. Restauranteurs parked poorly making residents walk long distances... Reception talked loudly about personal life across the area ans seemed uninterested in my concerns.

    5

  • Becky
      United Kingdom
    August 20, 2014

    The price was quite high but the hotel is perfectly comfortable.

    7.1

  • Peter
      United Kingdom
    August 20, 2014

    The hotel was set in beautiful surroundings was clean in the main areas and the food was beautiful. Staff friendly and polite.

    The chambermaid did not make the bed and I had to tell her about stained towels in the bathroom.

    8.3

  • Colin
      United Kingdom
    August 19, 2014

    Wonderful location , great staff, clean, comfy , planning another visit soon

    Not stopping longer Breakfast not very hot from the self service

    9.5

  • Denise
      United Kingdom
    August 17, 2014

    The restaurant is particularly good with good quality food and good service.

    The doors in the bedrooms are heavy which results in quite a bit noise by other guests in the evening.

    10

  • Michael
      United Kingdom
    August 17, 2014

    Peace and quiet of the lovely location and very efficient and friendly staff. Food and service at Dinner and Breakfast very good

    8.3

  • Paul
      United Kingdom
    August 16, 2014

    A surprising location for a Hilton hotel, but very accommodating and comfortable. Good bar area, gym and swimming pool also. Breakfast was excellent.

    9.2

  • Anonymous
      Ireland
    August 13, 2014

    Clean very comfortable hotel Good Staff apart from our experience with restaurant food. Ideal base from which to visit Cotswolds very pleasant visit to the area very nice people

    Food expensive in Lounge Dining room food could barley be described as good and not value for money compared to excellent Restaurants in Tewkesbury

    9

  • Lindsey
      United Kingdom
    August 13, 2014

    Nice hotel. Clean, fresh rooms. Spa facilities great, and beds were very comfy. Easy to get to from motorway. All in all, good value.

    No 3G whatsoever anywhere. Not a single bar of reception at all to check your email. Wifi is available in the bar area etc but if you want to use your phone in the room - you have to pay. Only a little gripe

    7.5

  • Steven
      United Kingdom
    August 7, 2014

    excellent location freindly staff nice terrace area

    a bit noisy at night

    9.2

  • Michael
      Australia
    August 6, 2014

    Ok for a business trip if you play golf

    Mattresses were obviously very old and were hard and uncomfortable. We tried several rooms and all were the same. Rooms were not clean and were dusty

    3.3

  • Jane
      United Kingdom
    August 6, 2014

    Pool. Food was OK.

    Room was as far away from the lift and stairs as it could be. Room boring décor and bedding. Wash hand basin had huge crack in it. Room overlooked back car - not a nice view. Glass of wine was £9! Pricey - £99 for bed and breakfast for one person.

    5

  • Iain
      United Kingdom
    August 5, 2014

    It would score 9 out of 10 Shame about the noise from the kitchen

    Noise from the kitchen went on until 12pm despite two telephone calls and one trip to reception. Woke my 6 year old up Manager tried her best but it had little effect I was in room 127 above the kitchen

    7.9

  • Anonymous
      United Kingdom
    August 5, 2014

    Staff were excellent

    Busy resturant in the evening food sent back cold, a number of guest complained

    7.9

  • Maurice
      United Kingdom
    August 5, 2014

    Helpful chatty smiling staff!

    Lack of wi fi facilities in the room, with no access possible during the morning of our stay even in the lobby/lounge. Even Premier Inns provide this for free! Carpets in need of securing where they have worn and stitching has come adrift in the corridors at regular points along the corridor - trip hazard.

    7.9

  • Anonymous
      Germany
    August 1, 2014

    Good breakfast (apart from soggy black pudding)

    Refurbishment required (wooden furnitures falling apart and smelly carpet) Poor WIFI range Option to pay in sterling with overseas credit card - rate close to Wonga

    4.2

  • Diane
      United Kingdom
    July 29, 2014

    Everything

    It was all super there was nothing to dislike

    10

  • Philip
      United Kingdom
    July 27, 2014

    very clean rooms good service through out friendly polite staff.

    room wasn't ready on arrival at 5.30pm waited long time in restaurant for meal.was given complementry coffee for inconvenience. also two vouchers for drinks at bar. For having to wait for our room.

    7.9

  • Warren
      United Kingdom
    July 27, 2014

    The room (113) was excellent, overlooking the 18th green and patio. Weather was brilliant so the small veranda came in useful.

    Need to sort the car park out. Bay markings would be an advantage.

    10

  • Julia
      United Kingdom
    July 23, 2014

    We liked its setting/surroundings, leisure facilities and standard of hotel rooms, bar and restaurant. Tewkesbury is a lovely town in a beautiful part of the country.

    The bar prices meant that we were unlikely to stay on site, especially with such a lovely selection of great pubs and restaurants in Tewkesbury. Paying for taxis to go elsewhere was the cheaper option, though taxis were in short supply, so pre-booking is recommended.

    8.3

  • Paris
      Greece
    July 22, 2014

    The location The restaurant

    The room The beds The Wi-Fi

    5

  • Samantha
      United Kingdom
    July 17, 2014

    Comfortable room, the food was good, the breakfast was excellent, good quality ingredients

    Cost of in room wifi and water... It was a bit impersonal and when I arrived at reception I was ignored by the young woman behind the counter

    6.3

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