Hilton Sheffield    

Great facility. Convenient location. Excellent fitness center. Very helpful staff.

Our room was next to the elevator and as a bit noisy at night.

Being by the canal.

An unhelpful receptionist who needs better customer service skills.

Good deal, Lovely breakfast, Spotless, extras were a nice touch, location and cost of car park

The very helpful staff, very clean rooms and excellent gym

Don't know if it was an error on my part, but I honestly thought that breakfast was included in the price.

breakfast was excellent

i was over charged for the hotel, i was charged twice and still in dispute in trying to get my money back.

The bed was not very comfortable

The rooms were lovely and spacious, lots of hot water and main thing for me - it was clean!!

N/a

The hotel was very clean and welcoming the staff were all very professional and we were told the hotel wasn't very busy so we received a courtesy upgrade by the receptionist which we were thrilled with, the hotel was very close to the shops and the crucible where we were visiting. A great experience would definately stay again!

I had no complaints whatsoever the staff couldn't have been nicer or more helpful.

convenient to visit my daughter at the university

chef uses far too much oil when cooking eggs/omelates. he must have shares in an olive grove.

I loved everything about it was A country and city break two in one for price of one great deal

The close proximity to the train station, shopping centre and the crucible The room was clean, tidy and spscious the beds were clean and comfortable The fact the hotel room had Sky Sports was a bonus The breakfast/food in the morning was lovely and the choice of food was great The staff (chef & Megan especially) were helpful, attentive & really customer focused I would definitely like to return to the Sheffield Hilton next year for our trip to the Crucible 2014

The lack of a fridge in the room

The room was extremely comfortable, and the reception staff were extremely friendly and helpful with directions.

The room was well equiped and layed out. We had a good night's sleep as the room was quiet.

The television was difficult to control and the picture quality very poor.

Bar area was nice, and overlooking the quay and the narrowboats was lovely

Bit too quiet. not much atmosphere

The hotel was very comfortable and looked very nice and upto date

Paying for parking there was nothing is said about this on there web site I think it is a bloody cheek to ask a paying customer at the hotel to be ask to pay for a parking space which as it turned out was not a sure thing that you got one even if you had payed upfront I will not be staying there again, and I stay in Sheffield a lot very dissaponted at this

Everything the staff were excellent made my birthday very special with balloons and chocs in my room , hotel clean, good pool and gym. Breakfast really good could not fault anything.

nothing only taxis not reliable

The staff were extremely friendly and made the stay enjoyable

very good for city centre nice breakfast

Evening dinner as it was of a very poor standard for a 4 star hotel

Convenient location comfortable beds well appointed room blackout curtains quiet at night leisure facilities helpful staff

We expected biscuits on hospitality tray as is usual in hotels of this standard having to pay £6 for parking

Staff, the room, the food.

Car parking, should not have to pay for it as a guest!

The location of the hotel and the area it is in are very nice and convenient to get to. Bed was comfortable. Free parkingwas good for a city centre location. Fitness centre looked good but closed too early.

The bedroom walls were paper thin - I could even hear the kettle boiling in another room. It was probably 2:00 am before things were quiet enough to sleep and then I was woken up at around 06:00am. The food in the bar was expensive and of mediocre, at best, quality. The area you could eat in had flickering lights - not a good experience. The costs for wifi are over the top and I could not access the free wifi in the lounge area, constantly going to a walled garden wanting money for access. About time these hotels were made to give wifi access to guests within the room rate as at £15 for 24 hours - you are paying half of the monthly access bill for the hotel I would imagine. Hotel decor is ageing quickly and the rooms are starting to look and feel tatty with finishes peeling off in the bathroom sink for example. Overall - I would not stay here again and certainly not think about staying on a busier night.

Location was ideal, staff were very professional and courteous, room was as good as you would expect from this chain, decent size bathroom. Really very good, and would stay here again.

As a member of Hhonors I would hoped for free wifi, and even with a BT broadband account I couldn't get it working. Also many hotels offer free car-parking to guests but I had to pay extra which wrankles a little; it seems that all the hotels in some cities use each other as an excuse to charge extra; ("sorry sir, I think you'll find that all the hotels charge"). Bristol is another poor example of this. Show me a good hotel in Bristol or Sheffield with free parking and I will switch!

No complaints about the hotel or staff. Facilities great, perhaps a little too far out of the city? Breakfast great.

...the neighbours!!!

Comfortable rooms

Extortionate bar prices! I am sure it is false economy as they would sell more if the prices were more reasonable!

Room comfortable, food very good, staff helpful and polite and were keen to help.