Hilton Sheffield    

Staff were great even when under pressure Patio by the river is a great place to relax

Hotel was obviously very busy but there was no respite from the noise from the functions and their attendees in the public areas, bars and restaurants

That you had to pay for parking even though I was staying the night. There wasn't a lot of channels on the TV without paying for them

Very expensive

The staff were exceptionally helpful, cheerful and well trained they always looked to do more to help. Food was very u

Rooms need hooks so they can be held open for wheelchair access. Price to useless wi fi was too high.

Use of spa and gym, breakfast was great too.

Slightly overpriced

Rooms were very spacious and comfortable. Location was great for city centre shops and restaurants.

Having to pay a car park fee!

Generally all round nice experience

Nothing at all

Good bar, nice staff and food

Rooms pretty poky, poor parking, we had to park a fair distance away as the car park was full. No help with luggage. Ironing board just leaning against cupboard, would not fit inside!

Felt welcomimg

Great facility. Convenient location. Excellent fitness center. Very helpful staff.

Our room was next to the elevator and as a bit noisy at night.

Being by the canal.

An unhelpful receptionist who needs better customer service skills.

Good deal, Lovely breakfast, Spotless, extras were a nice touch, location and cost of car park

The very helpful staff, very clean rooms and excellent gym

Don't know if it was an error on my part, but I honestly thought that breakfast was included in the price.

breakfast was excellent

i was over charged for the hotel, i was charged twice and still in dispute in trying to get my money back.

The bed was not very comfortable

The rooms were lovely and spacious, lots of hot water and main thing for me - it was clean!!

N/a

The hotel was very clean and welcoming the staff were all very professional and we were told the hotel wasn't very busy so we received a courtesy upgrade by the receptionist which we were thrilled with, the hotel was very close to the shops and the crucible where we were visiting. A great experience would definately stay again!

I had no complaints whatsoever the staff couldn't have been nicer or more helpful.

convenient to visit my daughter at the university

chef uses far too much oil when cooking eggs/omelates. he must have shares in an olive grove.

I loved everything about it was A country and city break two in one for price of one great deal

The close proximity to the train station, shopping centre and the crucible The room was clean, tidy and spscious the beds were clean and comfortable The fact the hotel room had Sky Sports was a bonus The breakfast/food in the morning was lovely and the choice of food was great The staff (chef & Megan especially) were helpful, attentive & really customer focused I would definitely like to return to the Sheffield Hilton next year for our trip to the Crucible 2014

The lack of a fridge in the room

The room was extremely comfortable, and the reception staff were extremely friendly and helpful with directions.

The room was well equiped and layed out. We had a good night's sleep as the room was quiet.

The television was difficult to control and the picture quality very poor.

Bar area was nice, and overlooking the quay and the narrowboats was lovely

Bit too quiet. not much atmosphere

The hotel was very comfortable and looked very nice and upto date

Paying for parking there was nothing is said about this on there web site I think it is a bloody cheek to ask a paying customer at the hotel to be ask to pay for a parking space which as it turned out was not a sure thing that you got one even if you had payed upfront I will not be staying there again, and I stay in Sheffield a lot very dissaponted at this

Everything the staff were excellent made my birthday very special with balloons and chocs in my room , hotel clean, good pool and gym. Breakfast really good could not fault anything.

nothing only taxis not reliable