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Hilton Southampton
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When would you like to stay at the Hilton Southampton?
Top
Based on
178
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Norman
Mature couple
GLOSSOP,
United Kingdom
November 26, 2009
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It was in peaceful surroundings Bed was uncomfortable |
7 |
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John
Solo traveller
Leeds,
United Kingdom
November 23, 2009
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Very friendly staff, very comfortable room Wi-fi charge was too high - (£15 for 24 hours) I only needed access for 30 mins. |
9 |
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Paul
Solo traveller
DONCASTER,
United Kingdom
November 12, 2009
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Relaxed and pleasant staff |
8 |
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Janice
Mature couple
Wickford,
United Kingdom
November 6, 2009
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excellent refurbished room (4th floor plaza room) and excellent leisure facilities |
9.5 |
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Cheryl
Solo traveller
Lincoln,
United Kingdom
November 5, 2009
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Friendly, helpful staff The room I occupied was in dire need of refurbishment. |
7.5 |
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Nathan
Young couple
Dinas Powys,
United Kingdom
November 4, 2009
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Peaceful, friendly, and accomadating |
8.5 |
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Anonymous
Group
Guernsey
October 27, 2009
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Easy access into Southampton |
9 |
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Christine
With friends
Pocklington,
United Kingdom
October 26, 2009
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Convenience Parking - not enough parkng spaces and I was surprised that guests had to pay for parking - there was no alternative |
7 |
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Gabriel
Young couple
BOURNEMOUTH,
United Kingdom
October 24, 2009
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Good staff, nice room, not far from centre and good facilities. The gym needs an upgrade. |
9.5 |
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Ian
Mature couple
Bury,
United Kingdom
October 14, 2009
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I liked the way that all staff were polite and friendly but professional. On arrival my husband was told that there was no record of our booking. This caused to worry on what was supposed to be a weekend away to de-stress! |
9 |
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Bruce
Mature couple
Victoria,
Australia
October 11, 2009
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Initially was unable to find our booking on arrival but the documentation that I had confirming or booking enabled use to get our room. |
7.5 |
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Keith
Young couple
Cowes, Isle of Wight,
United Kingdom
October 7, 2009
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I found the breakfast very injoyable, with plenty of choice, and the staff was very prompt and very helpfull. We found the bed didn't have very much spring, and it seemed to creek (springs) when we moved, and also the tap driped so we had to put a towel int he sink so we couldn't hear it. |
8.5 |
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Melanie
Young couple
Oswestry,
United Kingdom
October 5, 2009
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We stayed there as we were going on a cruise with P&O the nexr day. The Hilton provided a great start to a brilliant honeymoon |
10 |
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Anonymous
Solo traveller
United States of America
October 5, 2009
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the price The front desk staff is horrible...they don't answer the phone when they are too busy, my wife was unable to reach me for over three hours. Room service was terrible, no wifi access in rooms, the toilets can only be flushed every 20 minutes. |
5.5 |
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Anonymous
Mature couple
Cyprus
October 3, 2009
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The location The quality of the evening meal was terrible.The food was not cooked properly either. They brought the wrong wine as well. The breakfast was very expensive 37 sterling for two people per day because this was extra. The window in the room was not shutting properly and noise from the road was coming in. There was a charge of 3 sterling for car parking as well. Wifi facility very expensive. |
6.5 |
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Peter
Mature couple
Burnley,
United Kingdom
September 28, 2009
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The hotel room was comfortable and the location was what we required. |
8 |
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Nicholas
Group
I don't live in a city!,
United Kingdom
September 28, 2009
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Good location and a good breakfast The rooms were poorly maintained: 1) My Mother-in-Laws' bathroom toilet would not flush, which was particularly frustrating for her as she has a medical condition and is disabled 2) There were not enough disabled car parking spaces 3) My bathroom had a serious leak from the ceiling which dripped on my head while I was shaving. I informed the desk before breakfast and in the space of half an hour, the ceiling was ready for collapsing! 4) The hotel manager didn't know how to make Irish Coffees'. |
4.5 |
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Ian
Mature couple
st sampsons,
Guernsey
September 26, 2009
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The high cost of using the internet |
7 |
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Sandra
Mature couple
Wolverhampton,
United Kingdom
September 26, 2009
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Good breakfast Dirty bed linen, dirty toilet, room hot and stuffy |
4.5 |
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Lorraine
Mature couple
Warrington,
United Kingdom
September 26, 2009
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Very friendly and welcoming staff. Price of drinks at the bar were vey expensive |
9.5 |
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Gillian
Mature couple
ELY,
United Kingdom
September 24, 2009
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Leisure facilities are very good, only comment it would be useful to have a dryer in the changing rooms for swimming costumes, had to take wet clothes on last day. Room was very good, no problem getting more pillows. Only comment was - twin beds - one did not have mattress cover so could feel mattress buttons through the thin sheets. Also on Sunday morning, many more guests and restaurant staff not able to cope - tables not set correctly nor cleared. |
8 |
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Anonymous
Group
Netherlands
September 23, 2009
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Breakfast The hotel interior is dated. The kitchen. The hotel is located quite a bit from the city center. |
6.5 |
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Gabrielle
Young couple
hillsborough,
United Kingdom
September 20, 2009
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Convenient to port Food was terrible and very over-priced |
5.5 |
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Joanna
Mature couple
Chester,
United Kingdom
September 19, 2009
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We were really impressed by the efficiency and friendliness of the staff, particularly at reception. Finding it was really difficult, the sat nav found the postcode on the hard shoulder of the motorway! |
8 |
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Anthony
Mature couple
Grimsby,
United Kingdom
September 18, 2009
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Pleasant setting. Good location for Southampton Cruise terminals.Good facilities,and smart decor. The calamari was excellent! |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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