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Maker Lane.Hoar Cross, Newborough, DE13 8QS, United Kingdom – Show map
Excellent location — rated 9/10! (score from 164 reviews)
Rated by guests after their stay at Hoar Cross Hall Spa Resort.
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3 properties in Newborough
Including hotels, apartments, villas and more.
164 verified reviews
They speak your language!
Hoar Cross Hall Spa Resort's staff speak: English
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BBQ facilities, Garden, Sun terrace
Tennis court, Golf course (within 3 km), Billiards, Table tennis, Cycling, Sauna, Fitness centre, Solarium, Spa and wellness centre, Massage, Hot tub, Hammam, Indoor pool, Bikes available (free), Games room
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte), Restaurant (buffet), Snack bar, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Packed lunches, Luggage storage, Laundry, Dry cleaning, Meeting/banquet facilities, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Chapel/shrine, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Lift, Heating, Non-smoking throughout, Designated smoking area
17:00 - 23:00 hours
07:00 - 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Children cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 164 reviews
Value for money
Show reviews from:
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Score from 143 reviews Fabulous
Location and setting was Stunning.
Facilities were undergoing a lot of building work, this wasn't reflected in the price. This said Hoar cross is priced high end for spa breaks and doesn't deliver high end customer achievement, the interior needs updating, and attention to detail leaves a lot to be desired. Buttons missing on all massage chairs, suspended ceilings tatty and old, door locks been changed and holes under new locks, dust on pictures in corridors. Staff service not up scratch lots of staff hanging around watching you eat at the self service buffet lunch. Our room was not cleaned properly, there was a smell coming from jacuzzi and noisy freezer compressors outside room making wall shake. We were moved rooms which was nice but wasted 2 hrs of our stay and the new room we were moved two's sound proofing left a lot to be desired meaning we were awoken at 7 am by noisy neighbors on a hen do. Shame really as we spent alot of money to enjoy a nice stay, we would return if the Spa seriously lifted its standards.
Everything about out stay
Nothing I didn't like
The outstanding spa facilities gym classes and hi tech gym the snooze room massage chair excellent breakfast everything about it lovely quiet spacious room .
Queue to check in and out too long
The bathroom wasn't to the best standards as there where cob webs hanging from the ceiling, the bed was a double bed but fitted with two single mattresses which kept parting and was extremely uncomfortable. There was a dog in the room next to us which barked every time a door was opened or closed later on the night and started againg early in the morning. The spa was what made our stay even there was certain facilities which didn't work such as the massage chairs. So overall for the amount of money which we spent for and during our stay was not value for money at all.
Service and helpfulness of the staff was spot on. Lovely big room, well priced bar meals and good food.
Wifi not great and could be improved. There were building works happening during our stay, but these had minimal impact we were warned about them in advance.
Total relaxation, very friendly & helpful staff, excellent facilities.
Felt lovely and relaxed. Spa facilities are excellent. Highly recommended.
Some areas need refurbishment and modernising. Wi fi too slow
The massage and the dinner were excellent though at 100 gBP the former was a little expensive I feel. I did an aqua class which was excellent though we stumbled across it. It was advertised anywhere that we saw
No sun loungers available around the pools
The comfort and rest
Relaxing was the main objective so that was ok!!.
The food was very poor I recommend advertising for a new chef!!!'
Poor WiFi and lots of the area are tired. Building works were not highlighted when we booked
Nice to see they are upgrading hoar cross hall. It's always lovely a da beautiful place.
The Wifi is very temperamental.
Just a very nice place to stay
Excellent evening meal lovely restaurant beautiful room whole experience very relaxing
Not enough relaxing chairs around pool in day spa
spa facilities were good and breakfast was very nice
rooms were a lot smaller than pictures on internet , the television was to low to watch when in bed needs to put on wall , cobwebs in corners of the room , lifts were very slow had to wait along time for them to arrive
Very friendly staff especially in the gym area. The bar staff were cheery and eager to please. The spa facilities are amazing with something for everyone. The view from our room was magical as it was in the old building facing the impressive rear gardens.
It's quite pricey but definitely worth a treat.
Beautiful Location Friendly & helpful staff Brilliant facilities Food was exceptional
Bed was too soft
Luxury and being pampered
Excellent facilities Excellent staff Good food Beautiful building
Hot room but the weather was hot
Facilities were superb food was good staff were very helpful
Towels on chairs in spa but no people like being on holiday in Spain!!
The pool area is ideal and the treatments are spectacular. Food was all good quality and a lot of choice.
They have changed the location of where they pick you up for your treatment. Instead of the quiet and tranquil room it now so loud that the therapist are shouting names. Defeats the idea of relaxing.
The spa facilities; the grounds; the food
Spa was good
Hotel was terrible, staff have no idea how to act in what should be a high class environment, both me and my partner were extremely disappointed.
Great 'spa' facilities, grounds and gardens. Very good restaurant facilities and our superior room was exactly that, albeit furnishings are 'period' in nature and not exactly contporary.
Confusing corridors, slightly tired look in some common areas of the hotel section, but 'day spa' area was more modern.
Room and breakfast Spa facilities
Lack of lockers had leave stuff out. Evening meal was disappointing for the money you pay should of drove out to local pub. Meau changed from our last stayed in Aug 2014 My husband had to ask for his drink three times before it arrived 1 hour later. Flys in the room on arrival Lobby area not clean leafs and mud. Safe details were in the locked safe! We wasted hour of a stay.
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