Kensington Town House

The underground trains could be heard from our room. I had to ask the desk to move room as we could not sleep. the rooms were small and the first room had no glass panel in the bathroom door.

easy to the metro underground to get around and also to get to Heathrow Airport

the shower was really small, found it difficult to have a shower, could not shave legs while in the shower, very tiny...the room was really tiny, single bed, but i thought i asked for a single deluxe, - room was too small, found it diffuclt to move around.. the lights in the room had no bulb, i had to use the lamp throughout my stay... but the staff there were relatively friendly

The hotel is located in a very interesting place, walking distance from museums, and 2 minutes from Earl's Court underground station.

Too noisy. Apparently the hotel is so close to the underground that you can feel the metro passing until late night.

Overall the location for my trip was good, along with the staff.

Room I was booked into was already occupied; the second room had the last occupancies clothes. However, the staff did contact me to offer breakfast at no extra cost.

I could not work out how to let the water out of the sink! What's wrong with a normal plug? I could not dry myself after my shower as there wasn't room to move! I have never had to pay a deposit on arrival. Why was the hotel called Kensington, the receipt Hogarth hotel & the key card said the Shrewsbury. Very strange! I stayed a nearby hotel 3 weeks ago which had a normal sized room & breakfast for £58.

Yes plenty as described above. & another laughable point was that the receptionist tried to tell me the room I was in was worth £210 per night. I had booked 3 deluxe single rooms, God knows what the basic single rooms are like!

Close to Earl's Court Underground station.

Noisy and small rooms.

I liked the area where the hotel is located The single bed room I stayed in was just the right size for one person to spend a couple of nights in London. Though it was small it had everything tightly yet neatly located within its space.

Not really. The people at the reception were really nice and helpful. I enjoyed my stay there.

the location as the Earls court station was 3 mins walk , the quality of the room is nice

the internet as they say it's free not worth it , even when i asked them they told me it's too slow coz a lot of people are using it , as i saw there was just 6 ! . the room is too small , to much noise as the hotel next to the station .

clean

very noisy as the above ground trains run right by the hotel's windows.

location

I booked single superior room but was checked-in in simple single. Still don`t no why! Internet didn`t work but stuff refused to fix it. Toilet was broken too! Terrible experience!

they promissed us a fridge...only gave us it on the last day

We liked the proximity to the tube and the updated look of the room.

We were surprised that the room was not vacummed during our 7 night stay.