Kensington Town House

La situació de l'hotel

El servei

Arrived and told room was not available, boiler problems! We were sent by taxi across London to sister hotel, The Park Grand in Paddington. An upgrade from 3* to 4*.

The Park Grand in Paddington also has a noisey boiler. From 11.30pm all we could here was clanking pipework as other residents used the showers. Spent the night with toilet paper stuffed in our ears.

I thought it was very convenient but gives me another meaning for compact!!

When checking in i had to listen to a conversation about my booking but not in English ,which I found Rude!!

Free newspapers, lcd tv, proximity to train station, large room

Having to pre-pay a 50 pound deposit for 'incidentals' such as phone calls, no sky channels on tv despite it being advertised on this website, had to change rooms because 1st room hadnt been cleaned, door key card played up continually, no safe in room, couldn't open the window for fresh air

The room was excellent

We coul not find the breakfast room when we asked the staff at reception who spoke very little english he sugested we used the hotel down the road.but as it was raining very hard we decided to wait for breakfast there which we were told would be from 7am.staff appologised for being late.

The underground trains could be heard from our room. I had to ask the desk to move room as we could not sleep. the rooms were small and the first room had no glass panel in the bathroom door.

easy to the metro underground to get around and also to get to Heathrow Airport

the shower was really small, found it difficult to have a shower, could not shave legs while in the shower, very tiny...the room was really tiny, single bed, but i thought i asked for a single deluxe, - room was too small, found it diffuclt to move around.. the lights in the room had no bulb, i had to use the lamp throughout my stay... but the staff there were relatively friendly

The hotel is located in a very interesting place, walking distance from museums, and 2 minutes from Earl's Court underground station.

Too noisy. Apparently the hotel is so close to the underground that you can feel the metro passing until late night.

Overall the location for my trip was good, along with the staff.

Room I was booked into was already occupied; the second room had the last occupancies clothes. However, the staff did contact me to offer breakfast at no extra cost.

I could not work out how to let the water out of the sink! What's wrong with a normal plug? I could not dry myself after my shower as there wasn't room to move! I have never had to pay a deposit on arrival. Why was the hotel called Kensington, the receipt Hogarth hotel & the key card said the Shrewsbury. Very strange! I stayed a nearby hotel 3 weeks ago which had a normal sized room & breakfast for £58.

Yes plenty as described above. & another laughable point was that the receptionist tried to tell me the room I was in was worth £210 per night. I had booked 3 deluxe single rooms, God knows what the basic single rooms are like!

Close to Earl's Court Underground station.

Noisy and small rooms.

I liked the area where the hotel is located The single bed room I stayed in was just the right size for one person to spend a couple of nights in London. Though it was small it had everything tightly yet neatly located within its space.

Not really. The people at the reception were really nice and helpful. I enjoyed my stay there.

the location as the Earls court station was 3 mins walk , the quality of the room is nice

the internet as they say it's free not worth it , even when i asked them they told me it's too slow coz a lot of people are using it , as i saw there was just 6 ! . the room is too small , to much noise as the hotel next to the station .