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Review score
Score from 523 reviews
Providing comfortable accommodations, Kensington Town House is a brief walk from the Earl's Court and Olympia Exhibition centers. Earl's Court Underground (subway) Station is a short walk away. Most of the well-furnished rooms have a 32-inch plasma-screen TV. Free Wi-Fi internet access is available to enjoy. Kensington Town House provides guests with a 24-hour front desk and baggage room facilities. Kensington High Street is only a 15 minute walk from the building, and Knightsbridge, Kensington Gardens and Kensington Palace are all nearby. Hotel Rooms: 67, Hotel Chain: London Premier. Most recent booking for this hotel was yesterday at 11:37 from Saudi Arabia.
General24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safe, Soundproof Rooms, Heating, Designer Hotel , Baggage Storage, All Spaces Non-Smoking (Public and Private) ServicesRoom Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
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Total Hotel Score:6.6
Based on 523 reviews Guest reviews are written by our customers after their stay at Kensington Town House. |
Score breakdown
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Score filter |
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Victoria
Mature couple
Moscow,
Russia
August 9, 2011
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Windows is not possible to open. Conditioner is broken (only as ventilator) All items are old. There are blood-sicking bugs in the bed. Very bad.
10 out of 11 people found this review helpful, did you?
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5 |
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Emily
Group of friends
READING,
United Kingdom
May 23, 2012
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Clean and comfortable. Good location. The shower had so little power it was like trying to wash under a leaking tap!
Did you find this review helpful?
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7.5 |
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Moira
Young couple
Dublin,
Ireland
May 22, 2012
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On arrival we were checked in promptly by a very polite gentleman. We were advised that we would be staying in their sister hotel across the road. The room was clean, bright and comfortable. The location was second to none, just 2 mins walk from earls court tube station. Excellent
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10 |
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Jo
Solo traveler
TAMWORTH,
United Kingdom
May 19, 2012
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Close to underground. Easy to find. Room pleasantly comfortable. Basic reception area and facilities. Very poor aerial/TV reception made it virtually impossible to watch TV when I wanted to.
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6.3 |
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Karen
Solo traveler
Dundee,
United Kingdom
May 17, 2012
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Rooms are cramped and claustrophobic. The hotel backs on to a railway line so if you are unfortunate enough to have a room that side of the building the trains, which are seriously noisy, keep you awake until 3am then start again at 5pm. No sleep!
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3.8 |
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Neil
Young couple
Herne Bay,
United Kingdom
May 16, 2012
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Air conditioning made a loud sound when in use and when not but need it on as room was so hot. Telephone didn't work so had to call reception on our mobiles. Hotel smelt of urine Rooms are not like the ones on the internet site. Bathroom was dirty For the price i could of stayed some where better.
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3.3 |
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Antoine
Group of friends
Paris,
France
May 9, 2012
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Very welcoming, very clean, not so expensive for the location and the service. Very good stay, we enjoyed and recommend to all the travellers !
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7.9 |
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Jon
Mature couple
Hinckley,
United Kingdom
May 8, 2012
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Excellent value for money
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9.2 |
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Jose
Young couple
Madrid,
Spain
May 8, 2012
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The location is really good, because it very well connected. The subway line is one way whiout transfers to picadilly, the big ben, or the portobello market. It has places to eat nearby The room is big enough Wifi is only available at the lobby area (wired connection is availabe, but no way to connect an ipad with that) No toothpaste in the bathrroom
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6.7 |
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Elle
Group of friends
Ithaca,
United States Minor Outlying Islands
May 5, 2012
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Everything was absolutely horrible!!!
Did you find this review helpful?
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2.5 |
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Moataz
Solo traveler
GIZA,
Egypt
May 4, 2012
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Nothing except location ....... !! Room was very very small ..... tv channels very few ...... no place to put my luggage ...... window couldn't be opened ..... underground or train voice was horrible in the room .....
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5 |
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Katharine
Young couple
Stourbridge,
United Kingdom
May 1, 2012
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It was close to the tube station Way too small, and the rooms smelled like cooking.
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4.6 |
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Michael
Solo traveler
dunboyne,
Ireland
April 29, 2012
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Good location clean tidy Room beside railway line
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9 |
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William
Solo traveler
Watford,
United Kingdom
April 29, 2012
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too noisy as the tube was right outside our room
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7.1 |
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Joe
Solo traveler
Winchester,
United Kingdom
April 28, 2012
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Because several rooms were flooded I had to be moved to another hotel several miles away in Bayswater. This was unavoidable but inconvenient. The staff were efficient in arranging taxis etc but were obviously very harassed and preoccupied. The hotel I was moved to was fine although my room was minuscule!
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4.2 |
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Dániel
Young couple
Budapest,
Hungary
April 25, 2012
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Very nice Staff! My 6th time in London in the last 5 years, but the 1st hotel where they kept what they were promising! Very nice rooms, not only on the photos! Although the hotel was nearly full, it was very quiet, so we could relax well! Good located, easy to reach the highlights of the town. The receptionist 1st tried to give us a "fantastic" room on level -1, as - he said - this is the only room availible right now. Very dark, nearly no daylight in the room. After we said we don't like this room "somehow" he found another room on the 1st floor. Than this room was really okay and nearly luxurious.
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8.8 |
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Kirsty
Young couple
Doubleview,
Australia
April 23, 2012
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Room was surprising lovely for the cheap price. Very comfortable and clean. Train was very very loud. Staff were lovely except we arrived at lunch time after 12hrs of travelling, took a nap and were woken by a staff member knocking once then walking in asking if we wanted soap??!! We were only just covered under the bed. Not great!
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8.8 |
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Marian
Mature couple
Walderslade,
United Kingdom
April 22, 2012
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It was close to Earls Court Underground station. We were going to a concert at the Royal Albert Hall, therefore it was quite close to our destination.
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10 |
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Liu
Young couple
manchester,
United Kingdom
April 16, 2012
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everything are perfect
1 out of 1 people found this review helpful, did you?
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10 |
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Jennifer
Group of friends
BOIS COLOMBES,
France
April 11, 2012
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Very good geographic situation close to the subway station and most famous places to visit. Very clean bedroom and bathroom We can hear easily the people from the bedroom next doors...
Did you find this review helpful?
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7.9 |
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Stephen
Mature couple
Burgess Hill,
United Kingdom
April 2, 2012
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Convenient to Earls Court and tube without being too expensive. Good breakfast, but in another hotel down the road. Room was only about one foot bigger all round than the (small) double bed. Toilet/shower was very small, even for someone of average size. Tv remote did not work - flat batteries?
Did you find this review helpful?
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5.8 |
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Mohammed
Solo traveler
MAKKAH,
Saudi Arabia
March 31, 2012
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Free internet Air condition Underground noise Relatively small rooms
Did you find this review helpful?
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8.3 |
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Mariken
Group of friends
Fleet, Hampshire,
United Kingdom
March 27, 2012
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Location and price. The room was good for the price. Facilities were good, a microwave and a fridge. The location is excellent and if you are arriving at Heathrow the journey is a doddle. Many opportunities to go out for a meal and close enough to the west end. The bed was small and the mattress a bit hard. The bathroom had a bit of mould in the bath. The temperature in the hotel and in the room was rather high.
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7 |
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Mark
Young couple
waltham cross,
United Kingdom
March 21, 2012
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To be fair it was a bad experience & theres nothing I liked. But I guess if Im being generous, the location is good. They struggled to find my room, I was sent to another hotel to collect my key then shown to yet another for my room. When I entered it was already occupied! I was then given a room in my booked hotel and it was the size of a broom cupboard, tiny, and it was dirty. There were either blood or wine stains on the lamp shade & it was impossible to walk around the bed. The staff were inexperienced and although apologetic did not have any answers or solutions. Poor service all round and would never stay again or recommend. The room pics shown are actually of the Best Western across the road, a syndicate hotel, where we eventually stayed. Breakfast was awful... It took an hour to get into the room we eventually stayed in.
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3.3 |
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Egbert
Mature couple
utrecht,
Netherlands
March 18, 2012
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Clean room, fair facilities, enough towels Very small and bad bed (to soft) very noisy because of the underground
Did you find this review helpful?
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5.4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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