Holbrook Country House Hotel  

Beautiful house and gardens. Very friendly staff.

We were accommodated in a garden room which needed a total upgrade, it must have had a major flood at some point as there was a terrible smell of damp and mildew in the room. Beware the £70 rooms !!

Nice Gym and pool , old style rooms but well presented .

Bar in the conservatory closed at 9.30 . The other hotel bar was in a corridor and lacked atmosphere.

One of the surprising hotels I have ever seen. Outside it looks outdated and not very attractive but inside .... Well that's another story. This hotel is a completely different level. Each item, from the shower bench next to the coal stove is the best quality and most pleasant design. Wonderful team. An amazing experience. Wonderful hotel. if you look for somthing diferent.thats the place.i forgot they they like manard dogs. thanks.Lior ISRAEL

Staff at the holbrook were very good and helpfull and when in the area I will always stay in holbrook

I would recomend it- comfortable-good breakfast- lovely room

Country house location in lovely grounds. Failure of hot water system in annex containing our rooms dealt with admirably by staff.

Lovely lady called Sophie made our stay warm and welcome,excellent customer service I would like to thank her

The hotel was lovely and the staff very helpful

The staff were all very friendly, helpful and professional. It was great to be able to walk trough the hotel in a gown to the spa! Breakfast very good indeed. So much character, we thoroughly enjoyed two days here.

The decor in the hotel is very 'country house' and delightful generally, tho' a bit bonkers in places (acres of thick peach gloss paint and opaque windows in the room). Although clean, the wallpaper was ever so tatty in places.

The staff were very friendly and helpful. The rooms are large and tradiional. There is ample tea/coffee making facilities which are replenished daily. The gardens are beautiful.

The property needs refurbishing in places. The toilet in our room took an age to refil after use. The restaurant is very expensive and limited. Drinks are expensive - £5.50 for a glass of wine.

We booked to stay here while in Somerset for a friend's wedding. From the moment I made the booking the service was great; they contacted me to book us a table for dinner and a massage in the Spa during our stay. A taxi was booked to meet us from the station, and we enjoyed an amazing "breakfast in bed" which we actually had out in the beautiful garden via our French windows! Nice touch with bathrobes and slippers. Great shower! Lovely spa. All in all very impressed, and got a great deal on here so good value also.

The beds were comfortable and the room was a good size

We had to make a late booking because of a problem at our original hotel. Confirmation had not reached reception when we arrived but it was sorted and we were quoted a price for bed and breakfast which was higher than our original room only price which we accepted. In the morning we were told we weren't booked for breakfast, there was no table but we could eat in the morning room. We declined and went to check out where we were quoted the increased rate of the previous night. When I pointed out we had not had breakfast I was told ' Well you wouldn't at that rate!' I was 'allowed' to pay the quoted Bookings room rate and the increased rate was explained away as a misunderstanding by the night staff. Not impressed as travelling with a starving 13 year old.

Friendly staff, lovely location, nice size room

Needs a bit of redecorating!