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Cardiff Castle (0.1 miles)
Show map Holiday Inn Cardiff City

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Premier Inn Cardiff City Centre

hotel Well located in Cardiff city centre, this Premier Inn features modern rooms, with some offering views across the city. The shops of Queens Street are just 100m away.

Most recent booking for this hotel was today at 01:46

Score from 910 reviews Fabulous 8.9/10

Newest reviews for Holiday Inn Cardiff City

  • Carly
      United Kingdom
    26 August 2014

    the hotel was clean , had a fab view of the castle . Staff were extremely friendly and the location was perfect . Close enough to shop and enjoy a good night out but far enough to beable to get a good nights sleep without all the city noise

    it's hard to really fault the hotel after our stay however if I had to really scrutinize ,it would Be that the milk provided was not enough ( 1 very small carton / enough for 2 cups each only - double room) however we never asked for more so I'm sure if we did they would have obliged

    8.8

  • Vivian
      United Kingdom
    26 August 2014

    Second day breakfast was fine.

    First day breakfast. The help yourself buffet had queues of people waiting for hash browns, bacon, sausages and plates. Bed was narrow.

    5.8

  • Carol
      United Kingdom
    26 August 2014

    The pleasant staff , cleanliness of the rooms and breakfast served at the hotel.

    The non repairs of faulty lights and none working telephone line in room 306 had to walk downstairs to report a leaking bath tub which appears to have been there for a long time unattended to . Water was leaking a lot when the shower was in use . Repairs need to be done before allocating rooms to customers . As a couple we had a lot of confidence in Holiday Inn Hotels due to the lovely experience we had in Bournemouth last year.

    7.9

  • David
      United Kingdom
    26 August 2014

    we loved the room, the bed was really comfortable.the staff in reception were very friendly and helpfull and made us feel wellcome

    we liked everything.we would come again.

    10

  • Pheniah
      United Kingdom
    22 August 2014

    Particularly enjoyed the breakfast. Something to suit all tastes! Dining area nicely arranged to afford privacy for all diners.

    Would have liked two armchairs but this is a minor consideration.

    8.8

  • Sharon
      United Kingdom
    20 August 2014

    Friendly approachable staff.

    Room was very small.

    7.9

  • Beryl
      United Kingdom
    19 August 2014

    the excellent view from the panorama window. the beautiful flowing river and the green woods in the distance. and the nightly space like view of the city lights. a very happy, cheerful, helpful and pretty housemaid. everything a guest needs. a lovely bathroom with all necessary needs, tea tray and very comfortable beds with a pillow menu. nothing to dislike or complain about x :) thank you x

    10

  • Ged
      United Kingdom
    19 August 2014

    Nothing

    The hotel is old and tired. Rooms are small and tired and food was poor. I stay away at least 3 nights a week in all standards of hotels and was very disappointed in this hotel

    3.3

  • Anonymous
      United Kingdom
    19 August 2014

    Excellent location

    10

  • Kathryn
      United Kingdom
    17 August 2014

    Everything and also the complimentary bottle of. Wine and birthday card was a lovely gesture

    Nothing

    10

  • Anonymous
      Isle of Man
    16 August 2014

    The member of staff on reception when I checked in was very friendly, the location is great for shopping, and the view of the park is great. The room is (generally - see dislikes for further comment) clean.

    I have rated the hotel lower than usual for cleanliness and comfort as I stood on a shard of glass which punctured my foot, so I requested that someone come up to vacuum the room. They did, and it sounded like the room had not been vacuumed recently (sounded like lots of dirt was vacuumed up). I cleaned my foot up and it seemed ok, but I walked round the room with my trainers on for the remainder of the stay.

    7.1

  • Ashlyn
      United Kingdom
    14 August 2014

    Location and staff

    Load hen/stagg parties till early hours.

    7.5

  • Ony
      United Kingdom
    13 August 2014

    staff

    top floor water pressure both shower and toilet could be better.

    8.3

  • Chris
      United Kingdom
    12 August 2014

    Carpets could do with a clean in most of the rooms our group had.

    7.1

  • Kunle
      United Kingdom
    8 August 2014

    Being at the city center especially near the millenium stadium

    Not having a gymbin the premises, no robe in the rooms, keep asking for toiletories everyday and couldn't get a can opener anywhere in the hotel were some of the few things that were lacking.

    5.8

  • Amanda
      United Kingdom
    7 August 2014

    Very friendly welcome, helpful staff, good value for money. Great location.

    Breakfast got cold quick as air conditioning on in the breakfast room.

    10

  • Alan
      United Kingdom
    3 August 2014

    All except the parking

    Parking was far to expensive

    7.1

  • Catherine
      New Zealand
    29 July 2014

    Great location. Lovely bar and restaurant

    Air conditioning in bar and dining room rather cold, especially if sitting in its draught. No air-conditioning in rooms No free-to-all internet Bathrooms in room quite tired

    8.3

  • Iona
      United Kingdom
    29 July 2014

    Nice Breakfast Location Staff Clean

    Smokers outside hotel when arriving because garden was taken Rooms need upgrading with a lick of paint and need a walk in shower!!!

    7.5

  • Judith
      United Kingdom
    29 July 2014

    Location, being within 10 mins walk of the station, opposite the park and the castle, near the shopping mall etc, was good. The bed was comfortable.

    The noise; there was a party going on within the hotel with very loud music which was highly irritating in our 'quiet room' until 11.30pm. We had ordered 1 x continental breakfast room service; on checking-out, the Reception staff tried to charge us for a cooked breakfast; and then after checking, agreed the price for a continental breakfast but then tried to charge us an additional £3 fee 'tray charge', which we refused to pay - they could not explain how breakfast could be delivered without a tray!

    5.8

  • Anonymous
      United Kingdom
    29 July 2014

    Everything no faults anywhere

    10

  • Anonymous
      United Kingdom
    27 July 2014

    Rooms were small but very clean, lifts clean and main reception area very welcoming.

    Poor breakfast, nobody offered us tea and coffee, hot buffet at one point only had tomatoes. Waited for bacon, sausage, scrambled egg and hash brown- gave up waiting for black pudding and mushrooms. No white bread out for toast and cranberry juice in fridge not refilled. Member of staff who manned the bar didn't seem to know what she was doing when pouring pints.

    7.9

  • Jenny
      Australia
    27 July 2014

    Reception staff not interested in customer queries.

    6.7

  • Dave
      United Kingdom
    25 July 2014

    Excellent accommodating staff - especially Aimee Compact yet comfortable room. Good view Excellent AC Reasonably priced convenient parking.

    Restaurant closed early. Short of staff behind bar - people left waiting as young chap seemed to be sharing duties between bar and restaurant....which was closed!!! Shortage of front desk staff around check out time....queues forming.

    8.3

  • Anonymous
      Jersey
    23 July 2014

    location etc etc

    8.5

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