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Holiday Inn Express London - Epsom Downs
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When would you like to stay at the Holiday Inn Express London - Epsom Downs?
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Based on
118
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Susan
Mature couple
Benimeli, Alicante,
Spain
December 10, 2009
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Clean and good location. Yes, if your room is at the front of the hotel there is a lot of noise at the weekend from guests late at night. |
7.5 |
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Paula
Mature couple
Dulverton,
United Kingdom
December 9, 2009
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Clean Insufficient information provided on various things. We were not advised of location of dining area nor when breakfast times. Reception/bar layout. We arrived, wet, windswept with bags and suits etc over arm and had to walk through bar area to where people were in party atire relaxing - we felt uncomfortable.We are not regular hotel guests. There was no information provided about how anything worked in the room - lights especially we found a problem - nobody/nothing explained about the card system. We could not find information about breakfast so we missed it. It took ages to find out about checking out time. We felt more information was required in general for those who are not regular hotel guests. |
8 |
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Michael
Solo traveller
Kilcolgan, Galway,
Ireland
December 7, 2009
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I ordered an evening meal (vegetarian curry) which was very tasty. |
6.5 |
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Adebowale
Family with young children
Dublin,
Ireland
December 2, 2009
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like the views and atmosphere and the surrounding landscapes. Very well designed WC system Although well detailed, the "family" room (so called) occupied by my family was too compact to be called a family-room. The only thing 'family' about it is the provided extra bed-divan. It featured just a single room for a family of 2 adults and 2 children! |
6 |
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Eileen
Mature couple
Conwy N Wales,
United Kingdom
November 29, 2009
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Convenience of excellent position for visiting family and friends, anmd shopping in Guildford. I once lived nearby. Should be offerred discount when hotel almost empty. |
9.5 |
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Christine
Mature couple
Bridlington,
United Kingdom
November 27, 2009
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It was modern, clean and comfortable. The staff were friendly and helpful. There was plenty of free parking and the views across the race course were beautiful. Did not serve an evening meal. |
9 |
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Lesley
Young couple
Cannock,
United Kingdom
November 20, 2009
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New, clean hotel - in good location for our requirements. Unfortunately, we had quite a troubled stay at the hotel in that someone tried to break into our room at 2.00am on Saturday morning - which was extremely frightening and although we contacted reception no-one followed this up with ourselves. Apparently it was a drunken resident couple who was trying to get in. Also, upon departure we paid our bill and upon checking it discovered that we had been charged £24.60 for drinks that we had not even had - the hotel have since refunded this amount to our bill. |
5.5 |
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Katherine
Mature couple
Barnby,
United Kingdom
November 18, 2009
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The location was quiet and the rooms were clean. Staff at breakfast were few and far between. No decaffinated coffee availble. Beds not particularly comfortable. |
6.5 |
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Rod
Mature couple
Camaiore (LU),
Italy
November 17, 2009
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Location |
8 |
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Chandrakant
Family with older children
Leicester,
United Kingdom
November 15, 2009
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Location was excellent and peaceful with a great view of epsom downs racecourse, fairly large car park, friendly and approachable staff the room I was in had a burnt stain on the carpet |
9.5 |
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Jane
Solo traveller
north petherton,
United Kingdom
November 4, 2009
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my second visit in a month spreaks for itself |
9.5 |
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Peter
Mature couple
westgate on sea,
United Kingdom
October 28, 2009
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Room was very good,clean&tidy good parking Breakfast arrangments were very poor,no cups,saurces,glasses or knives vastly under staffed, tables not cleared &dirty trays laying on the floor . wWhen food was brought it was good |
7 |
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Anonymous
Solo traveller
United Kingdom
October 26, 2009
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Staff were very friendly. Fun interior deco! |
7.5 |
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Jane
Mature couple
north petherton,
United Kingdom
October 14, 2009
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the hotel was clean and comfortable a wonderful position on the edge of the race course almost in the country but so close to all thatlondon and the area provides |
9.5 |
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Roger
Young couple
Pyle,
United Kingdom
October 6, 2009
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modern design of the hotel with all the essentials in bedrooms done stylishly the design of the bar and lounge area was excellent a cooked breakfast would have been nice but otherwise very enjoyable break for us both |
10 |
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Nick
Young couple
Birstall,
United Kingdom
October 6, 2009
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Hotel did exactly what it needed to do. Area was good. There is a pub opposite the hotel that is on the racecourse. We ate there at night, was busy food varied and good for the price. Welcome after a long days travel. The price of drinks in the bar at the hoel was bad. A single shot Baileys was £5.80! |
9 |
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Paul
Solo traveller
Glenageary,
Ireland
October 4, 2009
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Good, few frills, clean and excellent staff. The self service coffee machine in the Reception/Breakfast/Lounge area was truly horrible and is to be avoided, unless you like manufactured brown liquids. |
8.5 |
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Antony
Young couple
Woking,
United Kingdom
October 1, 2009
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The staff at the hotel were excellent, especially Danielle at reception, and the facilities were 1st class |
10 |
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James
Mature couple
Bucknell,
United Kingdom
September 26, 2009
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The staff in particular were very considerate. The door at the bottom of stairs at the end of the corridor we were in slammed unnecessarily loudly at all hours of the day and night. The airconditioning and heating were excellent but when turned right down at night the electric motor driving ther fan was very noisy and we had to turn it off. That allowed the room to get stuffy, and when the window was open vehicle noise intruded! However, we will come again. |
9.5 |
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Rebecca
Group
County Meach,
Ireland
September 25, 2009
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The area the hotel is situated in was fabulous, the breakfast was perfect, however hot evening meals should be available No restaurant |
10 |
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Stephen
Family with young children
Leeds,
United Kingdom
September 24, 2009
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The relaxed atmosphere with helpful staff and a clean comfortable family room |
7 |
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Barry
With friends
LEAMINGTON SPA,
United Kingdom
September 23, 2009
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Perfect location for our requirements. Value for money. Almost new. Well designed. Not luxurious but fit for purpose and well thought out. Clean. Cheerful staff. Good parking. Good outlook from the front. Happily stay there again if similar circumstances arise. |
8.5 |
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Anonymous
Solo traveller
United Kingdom
September 22, 2009
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Very helpful, polite staff, esp. with my laptop! Very nice, modern room, esp. bathroom facilities. Great shower, gel & handwash dispensers. It wasn't clear to me when booking that restaurant not open on Fridays. I was really tired after a difficult journey and had to drive around Epsom at 9.15pm to find food. Also, could do with an egg boiling machine at breakfast. |
9 |
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Lucy
Family with older children
67 repulse bay rd,
Hong Kong
September 9, 2009
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Stayed this hotel several times since its opening in 2008. Found it value for money as the rate covers breakfast. Location is convenient with ample cak parking spaces. They may start to look into maintenance routine as basin drainage was leaking in my recent stay Sept 09 |
6 |
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Anonymous
Solo traveller
United Kingdom
September 7, 2009
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V.clean room, nice and quiet Miles from station taxi from hotel took ages even though booked. Problems with t.v. throughout stay. |
5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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