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4 Portal Way, Gypsy Corner/ A40, London, W3 6RT, United Kingdom – Show map
|Standard Triple Room|
|Double Room - Disability Access|
|Standard Family Room (2 Adults + 1 Child)||
|Double Room with Sofa Bed|
|Standard Double Room|
|Standard Twin Room|
|Standard Family Room (2 Adults + 2 Children)||
|Executive Double Room|
|Standard Double or Twin Room|
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613 verified reviews
They speak your language!
Holiday Inn London West's staff speak: Filipino, Portuguese, Polish, Italian, French, Spanish, English
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Terrace, Sun terrace
Food & Drink
Bar, Restaurant (à la carte), Restaurant (buffet), Snack bar, Special diet menus (on request)
WiFi is available in all areas and charges are applicable.
Wired internet is available in the hotel rooms and costs GBP 8 per 24 hours.
Public parking is possible on site (reservation is not possible) and costs GBP 10.95 per day.
Room service, Packed lunches, 24-hour front desk, Express check-in/check-out, Currency exchange, Ticket service, Luggage storage, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Soundproof rooms, Heating, Non-smoking throughout, Designated smoking area
Filipino, Portuguese, Polish, Italian, French, Spanish, English
From 14:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 613 reviews
Value for money
Show reviews from:
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Score from 570 reviews Very good
I like the design and space.. pleasant staff, comfortable.
There should be a sign from the main road showing the direction to the hotel.
All the staff could not have been more helpful they all had a smile on their faces' & there one aim seemed to be to please you & to make sure you enjoyed your stay with them.
That we could not stay longer.
We were extremely disappointed with our stay at the Holiday Inn, firstly we paid extra for executive room and we were given one which was clearly a disabled room, with no bath and a big shower that did not work properly. Furthermore we had an awful nights sleep due to a green light in the middle of the ceiling which was so bright that it kept us up all night. Considering we paid a lot for a special room we were given nothing special with no bath, our stay was hugely unsatisfactory.
Great hotel in convenient location. Wifi was free of charge. Good breakfast.
We stayed at an executive twin room at the 7th floor. The location is good just a block from the North Acton metro station, the staff was helpful, there was a very polite Greek speaking employee that helped me a lot with advise and my luggage when we checked out, my request for an early check in was satisfied, there was a mini gym available, cosmetic products in the bathroom, spacious wardrobe, the heating was enough, the view was great, the Wi-Fi connection very good. It will stay at the same hotel next time I’ll visit London.
Comfy bed, Staff very helpfull and tried very hard to sort stuff.Central lounge and reception area had nice feel to it.
Not enough choice on the menu, not enough tea and coffee in the room, no bath in the bathroom, poor draining sink in bathroom, poor quality food served in restaurant eg very cheap ice cream, soup , prawn cocktail, meat in a burger very bland and tastless. Chicken curry very watery with little substance. No bread served with prawn cocktail which is traditional. Room keys continually failed to work even after several attemps to re-programme them. Cracked toilet, Tiramisu a very cheap interpretation. Television broke down twice.
The staff were warm, lovely and absolutely excellent. The coffee and food was great, especially the buffett breakfast. I absolutely love the fitout it's so modern and classy.
Room size Decor Breakfast (catered for gluten free diet) On site parking at a reasonable price Helpful staff Free wifi
View of car park
The hotel in general looks very nice and clean, nice lounge area with a bar. Comfortable rooms.
Make sure that you have everything ready at the time you come in couse its hard to get help from the desk. When we came we have already paid forthe hotel and we wanted to buy extra breakfast. We were toldi its £11a day but when i was paying i saw double the amount. When asked why the lady said its 11 a person. Fair enough if she said that before and didnt give us attitude. Also If you need a drink that needs something more than pouring from the bottle make sure that you have all day to wait until it`s ready. Staff don't know any of the drinks or how to make coffee although they advertise having Starbucks coffee shop. Overall disappointed with the quality of stay comparing to the money that we paid. Not what I wanted for my parents first time in London.
Room looked good clean and modern... Reception staff friendly along with bar staff
Second morning chose to have breakfast at hotel which paid around 12 pounds each for, which I had no problem with until a member of the quite unorganised breakfast team told me that my pancakes were on there way... After about 10 min of waiting by the counter and the same member of staff walking past me quite a few times I asked where these pancakes were, to which I got a quite rude blunt response of "they have stopped doing them now". I except that it was later on in the breakfast sitting however there was no communication, no apology for wasting my time and.I feel the cost of the breakfast and the time and money it it would take to make pancakes this matter could of been catered for.
clean and nice rooms good location 5 mins walk from north acton tube station
party going on til early hours couldnt sleep
Modern. Good shower. Availability of meals at and near hotel. North Acton tube within easy walk and in zone two Central line.
Not a great area but you can't have everything
I loved the hotel, it's features and the rooms were amazing. The food was great and room service was reasonably priced.
It's just the staff let it down. First the tried to charge me twice before I got there, then on leaving they charged me for our room service without using the holding that I pre agreed to, when we checked in. That meant we had to wait five days to get that money released. Staff promised call backs but some of them didn't even bother, so I had to call them. A man called Mikael I think offered us a room upgrade when we next go, but seeing as we won't ever go, the gesture was pointless. Just make sure your bills are correct in leaving and make sure also you don't get charged twice for your room. The AC in the rooms don't work right either.
The reception staff were top quality, the bed was extremely comfy and had that luxury feel. Room was immaculate and the shower was revitalizing, all in all a brilliant and memorable stay.
Initially the hotel is a little tricky to find, other than that, really can't fault the hotel.
Everything! Good location. Lovely and welcoming staff. Our room was amazing and wonderfully clean. The bed was huge and extremely comfortable. A lovely experience.
the big room
the noise from the floor when someone was walking
Great location just off main road with parking available. Also only a short walk from station with easy access into central London. Staff were very helpful setting up extra bed at very short notice
Near the metro station Stuff Room View
Sagging mattress. Noisy flooring inside the room (no carpet). Noisy corridor - floor and door moving all the time as people walk past. Staff not very polite or helpful No sugar in room only 3 milk portions provided and 2 tea bags breakfast expensive parking very limited and expensive
The staff was very fiendly and helpful. We had a very nice time in the hotel. Very convenient and comfortable with spacious and clean rooms. The decoration was great too!
The entire layout and design of the facility and rooms was magnificent!!! Best I've seen in years. as a next Holiday Inn employee I have to say the company has grown immensely!
low key quiet
bathroom smelled of very strong cigarette smoke ( we are non smokers) breakfast- bacon was rock hard and eggs like rubber.
Internet was free
The staff were very friendly and helpful
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