Holiday Inn Maidenhead Windsor

Bar was good! Breakfast was great. Fitness senter is great!

Receipt should be sent in the language of the hotel, as I booked with breakfast included and the hotel didn't think so.. they wanted £14,99 a day extra. Internet is listet as initial fee of £15, but the cost is £15 a day.

Close to the Motorway network

A bit 1970s in look, on the outside...

We stayed one night on a busy weekend and found staff very good indeed. Being able to make a cup of tea after a long driving day was very much appreciated.

quiet location, handy for the motorway

we were allocated a smoking room despite requesting a non-smoking room and could not change. The promised air freshener did not arrive. The room was dirty with lots of cobwebs

We were at this hotel for a wedding nearby; i booked a non smoking room and was given a smoking room and told that was what i had booked (i have confirmation it was not); we were told we could check in from midday if a room was available but on arrival we were told this would be charged at £25 which no one had mentioned previously, there were 2 other couples arguing this point also as none of us had been told. All in all this experience was not good and I would not go back there again.

The rooms were clean and the staff very friendly

Rooms quite small and especially the bathroom which was very small.

The bed was very comfortable.

It is the ugliest building I have everseen and bar was like a motorway services.

The friendliness and helpfulness of the staff in particular restaurant and reception

Not applicable

The restaurant staf were very helpfull,as were the receptionists,the pool was very overcrowed due to lane closure for the footballers.

there were not enough bar staff on during the evenings with two large events,wedding and footballer team to cope with the fee paying guests

It is a bit difflecult to answer this, as we only used the hotel as an overnight stop, returning from the West Country to pick up friends at Heathrow. The hotel is comfortable and well furnished and the staff were very helpful. I would not use this hotel if paying full price for the room as advertised in the hotel lobby.

The food in the restaurant was very good and a wide range of choices were available, but the temperature of the food was warm rather than hot.

Staff, as always polite and efficient, I requested an extra duvet and within minute-yes minutes- I had one. You will be looked after at this hotel.

Housekeeping lets the Hotel down. For some reason I was not left any milk/coffee on 2nd morning. Laundry was re-used which was dirty.Basin had a big crack in which must accumulate germs. I reported it to reception who are looking into it as we speak.

Good room, breakfast also good and staff very attentive, reception staff also very pleasant, and efficient

het personeel is zeer vriendelijk en blijft dit ook ondanks gigantisch langer werkdagen (>9 uur) - Een hele, hele dikke pluim!

Het is een familiehotel met tal van gezinnen met jonge kinderen die de hele dag en tot laat in de nacht in het hotel lopen en spelen. Prima - maar als je zaakelijk in de lobby wilt zitten / praten is dit niet mogelijk. Wat bijzonder tegen valt is het restaurant. Plastik stoelen die in een bedrijfsrestaurant zouden worden afgekeurd. Weinig zitruimte en lange wachtrijen om een stoel / tafel te kunnen bemachtigen. Het eten zelfs is slecht