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Show map Holiday Inn WALSALL M6, JCT.10

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Newest reviews for Holiday Inn WALSALL M6, JCT.10

  • Margaret
      United Kingdom
    September 2, 2014

    Clean, helpful staff, excellent Buffett breakfast, swimming pool good room cleanliness and comfortable beds.

    No fridge or hair dryer in room. Air conditioning not working at the time in 2 out of the 3 rooms.

    9.2

  • Sukh
      United Kingdom
    August 31, 2014

    Staff were friendly. don't have to wait long for food and value for money. I would recommend the hotel.

    9.6

  • Gilles
      France
    August 26, 2014

    It's always a pleasure to stay at Holiday Inn when I go in Scotland.

    9

  • Anonymous
      Italy
    August 26, 2014

    Sauna, nice room

    it was not possible to connect a laptop to the TV-monitor

    7.1

  • Nicholas
      United Kingdom
    August 25, 2014

    Breakfast

    Other noisy guests all night

    6.3

  • Geoff
      United Kingdom
    August 20, 2014

    Clean ,friendly easy to get to,good value

    Bed a bit too hard

    8.8

  • Sally
      United Kingdom
    August 17, 2014

    Staff were very helpful and accommodating .

    We were woken at around 5am and it seemed to be a very busy corridor where we were from that time .

    8.3

  • Stacey
      United Kingdom
    August 17, 2014

    Staff were excellent. Facilities were good on site. Rooms were quiet, modern and well decorated. I would definitely stay again.

    9.6

  • Beverly
      United Kingdom
    August 17, 2014

    Felt very valued as a guest. Upgrade to an executive room was an excellent treat. Have stayed here before and will definitely return. Use of pool is also a bonus, which was enjoyed by the family.

    10

  • Anonymous
      United Kingdom
    August 10, 2014

    Value for money

    Cleanliness of bathroom

    6.3

  • Daniella
      United Kingdom
    August 10, 2014

    Some of the staff were friendly

    Airconditioning was broken, hot tub was out of order, request for the poo to be removed from the corridor was ignored! Flashing lights all night on the broken air conditioning unit! Level of service was awful when the hotel was busier the list goes on...

    3.8

  • Kayode
      Ireland
    August 5, 2014

    The hotel was good

    I got lost in locating the place 5 home then 3 hours,if you are picking car rent from birmingham airport,bcos I dont live in uk

    7.5

  • Paul
      United Kingdom
    August 5, 2014

    Hi I work for hit training in customer care staff are ok

    There is a young man by the name of alan or Antony he need some real training I was in the queue waiting to get served and he pick who he want to be polite to. I had to tell him off

    8.8

  • Judith
      United Kingdom
    August 5, 2014

    The friendliness of the staff The cleanliness of the hotel The breakfast was delicious Our flight was delayed which meant we weren't checking in until late and the reception was open late which was good The channels available on the TV

    Breakfast only ran until half 10

    10

  • Alison
      United Kingdom
    August 4, 2014

    Great place to stay so close to the motorway and to walsall

    Nothing

    10

  • Marie
      United Kingdom
    August 1, 2014

    The staff were friendly on arrival and checkout.

    We stayed in one of the hotels more expensive rooms only to find mould on the window sill, the electric cupboard in our room and a damp/mouldy shower. The bar staff seemed confused when asked for certain drinks (wine!) & the bar was poorly stocked, particularly as we were there for a wedding. When ringing down for room service in the morning the staff suggested I come down myself as they would have to come all the way upstairs and it would cost me £4.50 on top of the items I wanted. All in all a very disappointing experience and wouldn't return.

    5.4

  • Helen
      United Kingdom
    July 31, 2014

    Twin room only with dirty walls. Air com which only expelled warm air. £4.50 tray charge. No hot food after 10pm as advertised on menu

    3.8

  • Lindsey
      United Kingdom
    July 31, 2014

    Very overpriced for food. When arrived advised we could not access restaurant. Bar menu was poor and very expensive. The glasses were very dirty obviously following from a wedding the night before. Two of us had to access Imodium the following day and were unwell for 2 days, it was either the fish or the glasses, but concerning!!

    5

  • Abosede
      United Kingdom
    July 30, 2014

    Good overall facilities, staffs very helpful and nice

    Cleaning after the first day not quite impressing as stained bedsheets not changed but relaid

    8.8

  • Catherine
      United Kingdom
    July 27, 2014

    Easy location. Clean rooms

    Expensive to eat. Breakfast ridiculous price. Pool facilities not very clean.

    6.3

  • Elin
      United Kingdom
    July 27, 2014

    We stayed over as attended a wedding nearby.Staff were friendly,booked a cab for us,room was comfortable and clean,had breakfast at good price,as it was hot we asked to sit outside and that was no problem.would definitely stay again

    Nothing

    9.2

  • Joshua
      United Kingdom
    July 27, 2014

    Cheap at only £30 per night. Decent sized pool.

    Jacuzzi wasn't working Air con wasn't working, very hot too! No communication on either

    7.9

  • Danielle
      United Kingdom
    July 27, 2014

    Price of room.

    Mould in bathroom, the shower ceiling especially and I have asthma.

    6.7

  • Claire
      United Kingdom
    July 27, 2014

    We had a quiet room in executive suite which had two televisions, sitting room, air con and a really comfortable bed with a choice of pillows. The bar and restaurant was really plush with great facilities couldn't fault it and great value for money Will defiantly be returning, great location

    9.6

  • Katie
      United Kingdom
    July 22, 2014

    The room was clean and spacious

    The air con didnt work, we reported this and was assured we would be sent a fan up(little consolidation as the room was boiling) hours later we had to ask again, still no fan, after several asks, at 11.45pm we finally received a fan. There was music from the wedding party blasting out until past12.30am so we couldn't even open our window'S. Furthurmore, when we had to ask the final time for a fan, we got the hroan of the reveptionist moaning about how many complaints he had already received that night. The jaccuzi and sauna were also broken, leaving just a small swimming pool. Definitely not worth the money, and far from the star rating it claims to be.

    3.3

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