Holiday Inn Basildon  

Friendly staff had everything we needed.

Central location good value for money.

Very good and relaxing .only one bar staff,I have waite for long time for service. Other service all good.

I was in Basildon on business and found the Holday Inn well positioned for access to my work. I asked for a quiet room and got one overlooking a lake. Very relaxing stay.

Not much! On arrival. Receptionist was rude.. Stuck up and stroppy! Didnt even tell us what level our room was on or how to find it, but I overheard her telling the guests before us! Live electric wires hanging from towel rail.. That had been maskingtaped up! But had come un.done. Tea and coffee supplies in room were low. Hearing music all night from the club next door, Bed was compfy!

Very nice inside and out rooms very clean staff very friendly

Drinks at bar quite expensive

I very much liked the staff. Very friendly and there to help. Credit to the company.

The only thing I found lacking was that there is no bottled water of any kind in the rooms. The staff told me that there's water in the exec rooms but to be honest I find the whole thing just mean and not a good reflection on the hotel. Our family stayed in a small village in the country side in the middle of Thailand this December past and even there water was provided as standard. So I say, come on, it's 2012 and your being as tight as a ducks. It's a small thing but it should not even be a factor in this day and age. I was genuinely embarrassed for the hotel and having to request this most basic of things. Once again, it's just plain mean and reflects badly on the company.

it has good views of lake and silent..

internet connection price is so expensive and it should be free..

Big rooms with good facilities

It is situated in a leisure park with lots of places to go and see and do.

During our stay while getting ready to go out the receptionist checked in another client in to our room and a middle aged gentlemen walked in as I said while we was getting ready I told the hotel staff all I got was an apology and no reasurrance it wouldn't happen again or any form of good will gesture, this aside I'm sure it was a genuine mistake but still wasn't happy was a huge shock.

choice of nearby restaurants

room a bit small

The hotel and rooms were tired and dated but clean. I had stayed in a holiday inn Express in the same week which was more modern for 1/3 of the cost.

Good room and bar. Poor breakfast with dreadful coffee!!!

The car port and trolleys for unloading the car. Well equiped rooms. Nice restaurant with pretty window views. We had a family wedding here, the room was nice and so was the garden for the photos. The buffet food was excellent, fresh and warm. A really nice place to get married at - highly recommend.

The breakfast was not frshly cooked but from a hot plate. I do not like a cooked breakfast but at the price you had to have one. However there was a good selection of fresh fruit. The rooms were nice but the bathrooms are in need of a refurb.