Holiday Inn Belfast  

to be honest we were very, very dissapointed about this hotel. location is excellent but the comfort and services were very poor. old designed hotel and definitely not 4 star hotel. we didnt want to have lunch or dinner in hotel couse the food in breakfast were definitely not in good standart. we wont come back here and would not like to recommend to other people, you will realise that the only good thing about this hotel is just location and thats all. there were milion problems - we had to ring to reception to ask fresh towels couse for first time in our expierence housekeeping didnt tidy up our room for some reason when we were out in town all day, then in next morning housekeeping were checking rooms at 9 o clock in the morning, i dont know why, but they opened our room twice, we definitely didnt feel comfortable in this hotel.

Myself and hubby's booked a night away from the kids just to chill out and do some shopping. We found the hotel very comfortable and really enjoyed the health club very much. Good vaule for money

At breakfast there was nobody there to show us were to sit and there was no clean tables when we came down. Food was good

Comfort, Friendly Staff, central location to shops and night life, easy found, quite and relaxing.

Only problem we had was trying to get an appointment in the health spa it was fully booked. At breakfast time we went for breakfast at 10am and there was no selection of cereal no orange juice and I had to search round the restaurant for milk for our tea and coffee. But when we were leaving at 11am the staff started to replenise the items I mentioned and as far as i'm aware breakfast ends at 11am so it was to late for these items to be used.

Location.

I found hotel staff to be very uninterested, and felt that they lacked in customer relations. On check in our Receptionist did not speak to us directly or welcome us to home. She keep her head down at all times gave no eye contact. Didnt give b/fast times, Dinner Options or even where the room was located. quite rude staff in generall

The staff were fantastic, helpful and polite. The room was very nice indeed and comfortable and it wasn't too expensive either!

I'm a little unclear on the booking I made as I made it with my credit card and I thought it was paid for by credit card in advance - turns out my card wasn't billed - so I just paid by cash in the end!

Great modern hotel in the Heart of Belfast... Walking distance to all major attractions.

The front desk staff could have been a bit friendlier.

Location excellent, breakfast great, staff friendly, rooms comfortable, clean and modern

Air conditioning

Location wise was good

Nothing special wasnt an executive suite standard and wouldnt stay again

There was nothing nice about this hotel. This was my second visit. I stayed there 5 years ago. The hotel has deteriorated and the level of service was poor. £1 for a small bottle of water from reception and no drinking water provided in the rooms - what an insult! 4 star? More like 1 star! The food was of very poor quality so we had to eat out. One cup of tea was poured at breakfast which went cold and there was no top up. I asked for a pot of tea for two but there were not small pots available and a large catering pot was porvided as a last resort after a long wait. Ther is no car park and it costs £7.50 per night to park at the public car park nearby. Thanks but no thanks. we will not be back.

Location, ease of access, facilities

We have stayed here a few times before, and it is always very good, clean and comfortable.

Well our heating wasn't working, but a heater was very quickly sent up and the the heating was repaired the next day. The pool was freezing !! One of the main reasons we book a hotel is for the spa facilities , which although excellent, were let down by such cold pool water !!

loved the location, close to shops and there's few place to eat and drink right beside the hotel which makes it very convenient.

The location was excellent and the beds were very comfortable

The spa facilities were poor the swimming pool was cold and the showers were limp.