Holiday Inn Belfast

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It was handy if you didnt want to be right in the centre of the city but
was well within walking distance to shops, pubs etc.....

I would have thought that there might have been a discount rate for
using the car park which was around the corner.

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Staff are very good

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proximity to the town centre

cooked breakfast was never hot

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Good room. Breakfast was excellent. Leisure centre was very nice. Arrived in room to find that the soap dispenser in shower was empty. Replacement was delivered to room very promptly.

Carpets in halls seem grubby. Manager at the breakfast serving was unapologetic about the delay in seating guests. 'Blamed' guests for arriving at the same time although there were numerous tables at the back of the dining room not cleared. Same manager then dscussed shifts and staff loudly in discussion with other staff! Other staff were very good.

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Very easy. Close to restaurants and entertainment.

Allowance for early check in

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Lobby area, and friendly reception/bar staff

Given smoking room when double non-smoking booked. Dismissive attitude
of duty manager ("I expect your pa booked the wrong room"). No
toiletries in replacement (twin) room. Poor service at breakfast, over-
stretched restaurant staff, no tea/coffee offered, ran out of marmalade,
orange juice etc.

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Great location and comfortable rooms

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Clean rooms and nice staff.

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Conveniently situated in the centre of Belfast. Facilities in hotel were good - i.e. gym, pool

Rooms were shabby with dirty marks on carpets, furniture scratched and in one room the headboard was dirtywith what looked like a spilt drink. In one room the air con didn't work even after repeated requests for it to be looked at. Some reception staff unhelpful - initially given a wrong room (double instead of twins) and not forthcoming on what was included in our package. Restaurant expensive.

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i had a great time, staff was really helpful. i left my ipod at hotel and they sent it to my home address within 48 hrs

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centrallocation

The meal provided for my grandaughter was over cooked and over proced. the pull out bed was broken and not made up. The leisure centre was disappointing- a long cold walk to the pool from the changing rooms on what felt like slippery floors. the changing room was very cold.