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Recently booked in Brentwood
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Good,
Score from 79 reviews
“Very friendly and competent staff. Beautiful room. Everything perfect, thanks you”
Patricia,
London
This contemporary hotel boasts well-equipped rooms, convenient amenities and modern business facilities; within easy reach of the Bluewater and Lakeside shopping complexes. When not unwinding in your air-conditioned, broadband enabled room, you can relax in the indoor swimming pool, whirlpool and sauna, or have a workout in the gym. You can even indulge yourself with a beauty treatment. The Trader's restaurant is on-site to cater for all tastes, offering dedicated 24 hour room service. The 4 multi-functional conference rooms can be reserved to provide a tailored solution to any group occasion. Hotel Rooms: 149, Hotel Chain: Holiday Inn Hotels & Resorts. Most recent booking for this hotel was yesterday at 05:46 from United Kingdom.
GeneralRestaurant, Bar, 24-Hour Front Desk, Grounds, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning ActivitiesSauna, Fitness Center, Golf Course (within 2 miles), Spa , Massage, Hot Tub, Turkish/Steam Bath, Indoor Swimming Pool ServicesRoom Service, Meeting/Banquet Facilities, Dry Cleaning, Breakfast in the Room, Currency Exchange, Fax/Photocopying
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Total Hotel Score:7.6
Based on 79 reviews Guest reviews are written by our customers after their stay at Holiday Inn Brentwood. |
Score breakdown
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Score filter |
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Jade
Group of friends
Edinburgh,
United Kingdom
May 8, 2012
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Had an absolutely amazing time and the hotel was magnificent, couldn't ask for any better!!!
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10 |
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Alison
Family with young children
Hemel Hempstead,
United Kingdom
May 7, 2012
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Great location to brentwood town
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10 |
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Gary
Family with young children
devizes,
United Kingdom
April 11, 2012
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Very helpful staff good location £ 7 for two small cokes very exspensive otherwise all was great
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10 |
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Samantha
Group of friends
worthing,
United Kingdom
April 3, 2012
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Rooms were very clean, good location, daytime receptionist lovely Evening receptionist (manager) very rude and un helpful, refused to serve drinks to me and my friend at midnight due to the fact they 'don't serve nightclubbers' even though there was other tables of people sitting at tables with full drinks! Drinks rediculously over priced, 16 pounds for 2 glasses of wine which was not nice! Didn't try the food but heard from others priced waaaaay to high for the quality!!
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5.8 |
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David
Solo traveler
Raisbeck,
United Kingdom
April 1, 2012
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Location was convenient - hotel is a Holiday Inn what do you expect - not any better than Premier Inn, Holiday Inn Express but more expensive Total rip off for wireless broadband - £10 for 4 hours is outrageous in this era of free wireless broadband at most service facilities - it amounted to 10% of the bill!!!!!
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5.8 |
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Aimee
Group of friends
newark nottinghamshire,
United Kingdom
March 28, 2012
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Lovely hotel, very clean and staff were very friendly, only problem we had was we ordered breakfast one morning to be sent to the room it cost well over £30 and it was really disappointing, Definatly not worth the money we paid. Other than that it was a very nice stay and i Definatly recommend it and would stay there again. Breakfast as I refered to earlier, over priced and not up to standard.
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10 |
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John
Mature couple
peterborough,
United Kingdom
March 27, 2012
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Room furniture poor & stained trouser press not working light bulbs not working.On checking out girl too busy to process card[ i think not] said would do it later.Public area carpet also badly marked.
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5.8 |
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Maxwell
Young couple
03749 jesus pobre denia alicante,
Spain
March 22, 2012
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location no sky sports in the room
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9.2 |
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Nina
Group of friends
Bradford,
United Kingdom
March 13, 2012
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It was a poor visit unfortunately and feel put off staying at the holiday inns again which is a shame as I frequently stay away. The breakfast was below standard and the room was untidy and had broken facilities
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3.8 |
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Grant
Young couple
brighton,
United Kingdom
March 13, 2012
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Kates "selection"of cakes very misleading on the room service menu 1 poor muffin only not impressed!
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7.5 |
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Paul
Young couple
Letchworth,
United Kingdom
March 5, 2012
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Reception staff fine. Otherwise very poor. Room equipment was tired and due for replacement. Duty manager unfit to be in hospitality industry.
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4.2 |
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Louise
Group of friends
Dublin,
Ireland
March 2, 2012
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When we arrived and tried to check out there was a lot of hassle, we always pay cash upon arrival but here we could not and had to give a card or depost to cover all rooms which was a deal because we were not aware of this as only a short trip, would not alow us to pay for the room on arrival
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5.4 |
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Shirley
Group of friends
United Kingdom
February 21, 2012
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The hotel was convenient to the M25. Unfortunately, the heating in the room didn't work. The hotel was very noisey with guests coming in late at night shouting.
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7.5 |
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Natalie
Group of friends
Kelsall, Tarporley,
United Kingdom
February 6, 2012
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The hotel was extremely close to where I intended to visit whilst in Brentwood. Hotel staff were polite and accomodating to groups and young people. Would stay again if I went back to Brentwood.
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7.5 |
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Jayne
Group of friends
Preston,
United Kingdom
February 6, 2012
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The hotel was in a nice area & it was clean with plenty of room.Having night staff on the doors is a really good idea as me & my friends felt safe and secure. The staff were very unfriendly, and even rude in some cases.
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5 |
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Rachel
Group of friends
Biggleswade,
United Kingdom
January 31, 2012
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The reception staff were freindly and the main reception area was very good in terms of presentation. Plus I was able to order food in the early morning
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5 |
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James
Mature couple
blackburn,
United Kingdom
January 7, 2012
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clean quiet room, friendly staff, good location could have had biscuits with tea and coffee and more milk
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8.8 |
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Philippe
Mature couple
savennieres,
France
December 30, 2011
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The. Gym, pool & spa is the best offer in the hotel. It would just be good to respect the announced times 6.30-22.00 & not 8.00-20.00 The wifi is pure extorsion. Not only you pay a fortune, but you are limited in number of devices so if you have laptop, iphone & ipad, you pay twice. For me £41 for 2 nights. The worst deal in the world & staff only agree without offering anything !!! We did book an executive room for bigger bed. Didn't seem to be the case in 206.
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7.1 |
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Patricia
Mature couple
London,
United Kingdom
December 13, 2011
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Very friendly and competent staff. Beautiful room. Everything perfect, thanks you
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10 |
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Harika
Young couple
Cambridge,
United Kingdom
December 8, 2011
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Great location, not far from the High Street or Gidea Park. Reception staff were fantastic. Room 20 was a little dusty along the skirting boards, but didn't hinder my visit.
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8.3 |
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Harika
Young couple
Cambridge,
United Kingdom
December 8, 2011
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Liked the fact it had a gym!
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8.8 |
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Jo
Young couple
reading,
United Kingdom
December 6, 2011
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Our room was next to a fire door that was opened and closed throughout the night, this made it very difficult to sleep.
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6.7 |
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Karen
Young couple
Leigh on Sea,
United Kingdom
November 17, 2011
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Ideal location for a business event at o2 in London. Working in Brentwood meant it was easier for me to return to work in the morning all refreshed (no traffic) The fact that the room was booked for 2 people but only one dressing gown and only one complimentary bottle of water. Other than that it was fine.
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8.3 |
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Susan
Family with older children
CLACTON-ON-SEA,
United Kingdom
November 15, 2011
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Staff were always helpfull,room was good size and comfortable,thank you Unfortunatly other people staying had very little respect for others weather it was 4 in the afternoon or in the morning,calling loudly to each other and doors banging,so sleep was constantly disturbed,shame, it let the place down
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7.1 |
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Joanne
Group of friends
waterlooville,
United Kingdom
November 8, 2011
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We arrived after 2pm. Our hotel rooms were not ready til 3.45pm. There were 4 of us. We were given five vouchers to get a drink at the bar. On ordering 4 drinks, we were told 2 of them had to paid for, as we were only supposed to order wine or lager. It did not say that on the voucher. After I said I was going to complain, we had them for free. The hotel ran out of Vodka. The tv didnt work in one of the rooms. Was kept awake all night by young girls and guys, running into each others rooms, shouting and slamming doors.
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5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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