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Holiday Inn London Brentford LockHigh Street / Commerce Road, Brentford, TW8 8GA Hounslow (Show map) Very good, Score from 88 reviews“Room decorated to a very high standard and check in and out were very smooth and hassle free. Room service made me feel very special and the cheap deal on the room booking made this a fantastic way to have a break in London. Will definitely be back.”
Jennifer,
London
With a scenic waterfront setting, Holiday Inn London Brentford Lock is a 5-minute walk from Syon Park. The modern hotel has a mini-gym and a stylish restaurant with a terrace. The bright bedrooms have air conditioning and a TV with satellite channels and on-demand movies. All rooms have Wi-Fi access and a work desk, and some have a balcony overlooking Brentford Lock. Guests can enjoy Asian and European cuisine in the spacious Island Restaurant. The Island Lounge and Bar serves light snacks and hearty breakfasts, and 24-room service is also available. Holiday Inn Brentford Lock is a 15-minute walk from Brentford Railway Station, offering trains to central London. On-site parking is available, and London Heathrow Airport is a 15-minute drive away. Hotel Rooms: 134, Hotel Chain: Holiday Inn Hotels & Resorts.
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Total Hotel Score:8.3
Based on 88 reviews Guest reviews are written by our customers after their stay at Holiday Inn London Brentford Lock. |
Score breakdown
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Anonymous
Young couple
Brazil
October 22, 2011
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Really nice bed, and excellent bathroom, with good quality products. Tv has good interaction functions to explain the hotel facilites and services, wake up call, and more. Neighborhood has everything you need in terms of restaurants/pubs/general services. It´s really far from Metro and Train stations. You can take a bus to get there, but it´s also not that practical and worthy. Hotel has free internet on the lobby, but you have to pay to use it on the room, which was really lame. Breakfast is a little bit expensive, so we had a great English breakfast just a few steps away.
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6.7 |
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James
Mature couple
Visingsö,
Sweden
September 13, 2011
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Clean, practical, good position. Unusually complicated system for their under-hotel parking with new card from reception every time you needed to get out.... And that cost £12 per day.
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7.5 |
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Anonymous
Mature couple
United Kingdom
January 9, 2012
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1St floor executive rooms have a small balcony and a lovely view over the Lock. Hotel was surprisingly quiet. Staff were helpful and polite and the room was comfortable and clean. Breakfast was enormous (if expensive). Mini-bar prices are very high.
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7.5 |
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Darren
Group of friends
LUDLOW,
United Kingdom
January 5, 2012
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Fantastic hotel not far from railway to get into London. Spotless rooms staff friendly. Car parking charges are abit steep at £12 day or £1 hr for extra time u want to stay if u want to pop into london for few hrs after u check out.
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9.6 |
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Dyan
Mature couple
Formby,
United Kingdom
December 30, 2011
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Proximity to where my daughter lives and to shopping centres. Easy access to buses and trains. Rooms comfortable and quiet and warm. Staff friendly. Coffee etc., in rooms. Hairdryer in room. Bathroom facilities.
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8.3 |
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Anonymous
Family with young children
United Kingdom
December 28, 2011
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Close to friends houses ideal location. Will stay again!
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9.6 |
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Colin
Mature couple
Birmingham,
United Kingdom
December 19, 2011
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The Staff were very friendly and helpful and were a credit to the Hotel Group. Sorry couldn't say the same about some of my fellow English guests whose language was appalling whilst in public areas In sufficient parking due to function on at Hotel was unable to park at Hotel, considered returning home and returning next day. Web site states ample parking should be re stated as Limited Parking Available
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9.6 |
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Michael
Mature couple
vejer de la Fronterra,
Spain
December 12, 2011
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A proper business hotel giving good value It was fine.
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10 |
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Steve
Solo traveller
Abu Dhabi,
United Arab Emirates
December 6, 2011
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Suited my purpose. Staff helpful. Clean. Easy parking. I would stay again Room was a little warm even with ac. Could do with a better equipped Gym.
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7.5 |
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Anonymous
Mature couple
United Kingdom
November 28, 2011
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comfort and location Food could of been better.
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9.2 |
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Gill
Mature couple
Milton Keynes,
United Kingdom
November 2, 2011
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Lovely spacious clean room with choice of pillows, helpful and friendly staff, and a good night's sleep.
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10 |
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Carlos
Solo traveller
Shipley,
United Kingdom
November 1, 2011
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The room was fantastic, they upgraded me to an executive room and it had its own terrace facing the canal. The reception was a mess when I checked in. The person did not have the situation under control and I was serviced after a few persons that had come later. I went to London to see a gig in Hammersmith, that is near the hotel, just 10 min by car. But if you want to visit London it must be a long way to the City centre. It is near Heathrow Airport, so the airplanes can wake you up if you've got a light sleep.
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6.7 |
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Anonymous
Young couple
United Kingdom
October 20, 2011
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The service was excellent. Great room and facilities. Enjoyed our stay. Would go again. Room could have been just slightly bigger, breakfast overprice. Didn't have a restaurant it closed down.
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8.8 |
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Anonymous
Mature couple
Ireland
September 29, 2011
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We stayed at this hotel and they fined us 150.00 sterling for smoking in the bedroom. We did not know this was a non smoking hotel which was not stated on this web site especially in the hotel policy section. We were not told this when we checked in hence had we known we would not have smoked.After we had checked out of the hotel the manager rang our home and spoke to our 12 year old daughter and basically frightened her by saying he would have called the police had we still been in the hotel ( we had checked out at this stage and were not aware of the smoking issue) so I could not say this was an enjoyable experience. I definitely think this fact about their smoking policy should have been highlighted on your web site. The bed and pillows were rock hard not at all comfortable so I would certainly not recommend this hotel at all.
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2.5 |
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Grace
Mature couple
Torquay Devon,
United Kingdom
September 21, 2011
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From the location we were able to access buses into London for our planned trips, we enjoyed the view of the lock and the regeneration which enabled us to walk around the surrounding pathways.The staff excelled to please us and give advice to set us on our trips.Making it a trip to remember.
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10 |
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Stanley
Mature couple
Alveston,
United Kingdom
September 21, 2011
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Bedrooms are far too hot or noisy if window left open and fan left on Internet access way too expensive
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9.2 |
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Simon
Mature couple
Southampton,
United Kingdom
September 19, 2011
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Friendly, smart, efficient staff. Nice outlook over the lock. The bed was really uncomfortable. The £12 parking charge was excessive.
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7.1 |
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Simon
Mature couple
Wilmslow,
United Kingdom
September 6, 2011
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Great location, staff very accommodating, clean and tidy rooms with good facilities. Good breakfast selection. Corridors far too hot and the rooms even with air conditioning were stuffy. The bathroom extractor would only switch off if you removed you key card. Also around 21.30 every night there was a sound like someone moving heavy furniture or barrels that would actually shake the bed, this would last for 3 or 4 minutes.
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7.1 |
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Anonymous
Mature couple
United Kingdom
September 1, 2011
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Convenient for visiting our family in Chiswick. Very comfortable, room newly re-carpeted and decorated - we will use it again. None - very comfortable.
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7.9 |
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Anonymous
Family with older children
United Kingdom
August 25, 2011
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beds were very shaky
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8.8 |
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Frederick
Mature couple
Beverley,
United Kingdom
August 19, 2011
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The hotel was quiet with welcoming staff and ideal for a weekend break in London.
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9.6 |
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Hazel
Mature couple
Brentford,
United Kingdom
August 18, 2011
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Comfortable room (executive) - we extended the visit by another day because it was nice You have to pay for wi-fi in the room
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7.9 |
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David
Family with older children
ELLINGTON, MORPETH,
United Kingdom
August 17, 2011
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The rooms were functional and clean. The breakfast was on special offer which made it more affordable and the quantity was excellent. This was good for us rather than visit the local cafe. The front desk staff were excellent and very helpful The location was further from the city centre than we expected but local transport between the local tube station was effective. The room service staff were not too helpful and many could not speak any english which made requests useless.
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6.3 |
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Gay
Group of friends
Bristol,
United Kingdom
August 10, 2011
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It's fairly close to Twickenham Stadium, which is why we stayed there.We had a problem with electricity in our room and the way the staff dealt with it was simply amazing; we had to be re-roomed but this was not a problem. The staff we all polite and very helpful. We decided to dine in the hotel restaurant, this was a mistake, we chose the buffet menu which could only be described as adequate. However the breakfast was excellent with plenty of choice.
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8 |
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David
Mature couple
Highton,
Australia
August 6, 2011
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The staff were very helpful. Excellent, clean accomodation and easy access to railway station.
Did you find this review helpful?
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10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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