Holiday Inn Newport  

The hotel was convienient for the meeting I was attending

The staff, the service was excellent.

Bedroom heating problematic.

I feel that this holiday Inn is in need a money being spent on it , it feels and looks outdated .We always try to stay at the holiday inns, this one i felt, looked and felt like a travel lodge.staff were very good but were let down by the decor and shabbiness of the building.Carpets were old looking in the hallways and stained.

The room was well laid out, the bed was extremely comfortable and my stay was one of the better nights I've had recently.

Room was clean and tidy and centrally located

Wine "by the glass" was shockingly poor. Food generally was lovely, room was also lovely. Service at breakfast on the Friday morning was dreadful. Lady was acting as if the tea wss rationed, also she was constantly moaning to myself and another member of staff about how overworked she was and how bad the hotel was. Complete contrast to the Saturday morning.

Smoking is allowed in the hotel and if someone was in next room and vents were open it came through - hotel explained nothing could be done.

We enjoyed our one night stay, very comfortable and good sized room, excellent breakfast, staff very helpful and pleasant. Close to many attractions of South Wales with not too far to travel to the principality of Cardiff and its big city attractions as well as being close to lots of the heritage sights of South Wales. East to find as quite close to the m4 but set in its own gardens. Small pool was lovely although lack of individual changing rooms a bit of a put off - but great for an early morning dip. Very relaxing comfortable and welcoming hotel. Would stay there again - good business facilities too with wi fi keyboard for tv in rooms as well.

Very convenient location; ggod value for money.

The staff were extremely helpful; and changed my room for me when I requested a bath rather than shower only. The room was clean and comfortable and reasonably proportioned. Although breakfast was quite expensive at 13.95 I was informed by reception that purchasing tokens the night before significantly reduced the cost; as did booking the bed and breakfast option rather than room only. Similarly internet access was pricey at £5 an hour, but reduced significantly if the 24 hour for £8 option was chosen. The location is really only suitable for car users.

The staff were excellent. Sam and Kate were very helpful.I Had a large group traveling with me. The ladies helped me with taxies and alot of queries.

The breakfast was over priced at £13.50,

competitive price

We stayed for one night and the staff were friendly and the room spotlessly clean. Having Sky Sports on the tv was an unexpected bonus. There was no noise, despite being at the front of the hotel and near a very busy road. The location was great - just off the moterway and would be ideal for anyone looking to play golf at Celtic Manor. It was only a £7 taxi ride to Newport train station and cost only £3 for a return ticket to Cardiff. Overall a very enjoyable experience (just a pity we lost in the Heineken Cup final!)