Holiday Inn York  

The room was ok but the food was abysmal beyond words. I did not realise that in 2012 restaurants were serving such appalling food at such high prices ( just over £40 for dreadful pizzas, the only item on the menu we could face, and two glasses of cheap plonk). There was no where else to eat within walking distance without a booking.

The burgers were very good

The sanitary bins were over flowing in the ladies toilets

it was warm and welcoming throughout our stay. the staff were always friendly and helpful.

The location is good; within walking distance of York City and there is also a good bus service. The Holiday Inn offers good value for money. The breakfasts we have always found consistently good.

Everythning was excellent.

Very friendly, helpful and efficient staff. Very good breakfast choice.

Bed duvet on my single (one of twin) bed was a bit small and thin. Wi-fi should be free or a nominal charge - I know business colleagues who avoid hotels that do not have complimentary wi-fi or free access to computers in the foyer.

Everything just what we were expecting

My partner and I were just having a peaceful break before the hectic Christmas period. On arrival we were met by a lovely smile from the lady behind the reception, she was very helpful and gave us all the information we could have possibly wanted. Our room was lovely and everything we expected after reading reviews about the hotel. We spent two nights and for one of them my partner was poorly, he accidentally broke a glass in the bathroom and on telling the staff they were very helpful and considerate of our situation.

In the write up about the room it stated that there would be complimentary chocolate and water, there were no chocolates. Also stated that there would be bathrobes, there were none. These things did not spoil our experience and will definitely visit again and recommend it to our friends and family.

The receptionist was very polite and helpful on arrival. The room was clean, light and airy. The bathrrom was as expected, clean with fresh towells. We really liked the outlook from the window. Parking was ample and we enjoyed our stay. Whether we choose this hotel next time will be dependant on what I have said below.

We thought the breakfast area was a bit disorganised, having to wait for fresh food to be brought out. The breakfast plates were well past there best with wear marks on most. We found this a little off putting although the food was plentiful and tasty. The other reason is that we thought this hotel was a little closer to York town center and you need a bus, car or taxi to take you there. We estimated it was a "good" 2 mile walk into the town.

Its location to the racecourse

We found that the breakfast was of very low standard, the coffee being totally undrinkable, the price of the room was too high.

Very disappointed. Booked an executive room for £150 a night which was of a similar standard to a travel inn room. It was not what I would class as an executive standard at all. The bathroom was so small you couldn't swing a cat, no full size bath. There was a hole in the duvet. There were shutters on the windows instead of curtains that rattled all night due to the high winds. This is the most money I have ever spent on a hotel room for 1 night and it is the worst standard of room that I have ever stayed in. We payed extra for a racecourse or countryside view which from our room was a tree and a church (I would not call that countryside or racecourse). I would definately not stay here again.

Good location for those travelling by car with free car parking.