Holland Arms Hotel  

The staff was amazing and we had a great time. We were very warmly welcomed.

nice atmosfear,friendly,easy to find,good parking space

Staff were friendly and although did not stay long I would have no problems staying longer should it arise in future

The evening meal was very good, food homemade and fresh. Location good to explore North Wales by car.

The room was not as clean as it could have been, there were stains on some of the sheets. The shared bathrooms did not appear to be cleaned on a regular basis. We had no milk in our bedroom and had to keep going downstairs to ask for some. We werent supplied with enough cups or towels for our party. On the last morning we asked twice for tea with our breakfast, when it still didn't come after we had long since finished our breakfast and the children were fed up we left. We were later approached by the chef who told us he had brought our tea out to find us gone, when I explained we couldn't wait any longer he said someone had come to fix his fridge and he couldn't be in two places at once. On the second morning when there were four tables at breakfast a lady asked for tea, we were told he would see what he could do but he didn't think he had enough teapots for everyone!

The morning staff was very friendly and helpful. The bathroom was very large. Our room was quite clean as I had requested before hand after hearing personal tales of dirty sheets and unclean bathrooms from a fellow wedding guest just the night before we arrived. The Landlady arranged a personal friend to taxi us back to Bangor which was very kind of her and saved us a large amount of money!

The inn is very dated. It's above a very local type pub & we felt rather uncomfortable. Unfortunately our friend was given a pint which was off and she couldn't drink it & in the morning she was given sour milk for her coffee! The morning staff was much better than the night staff and were very apologetic about the milk though. You don't get much for your money. It wasn't very accessible via buses or taxis. Thankfully we managed to get lifts to and from the inn.

The breakfast was good, though no choice was given and not included in the price. Beds were comfortable.

In need of refurbishment and updating. On-suite bathroom poor, no water pressure in shower and went cold. Not clean, hairs in bath under bath mat!

Breakfast was awesome and staff were friendly

Sharing a bathroom that was not kept clean and had wall to wall carpeting?

The breakfast and carvery were excellent, the menu for other meals varied and reasonable, served by friendly and obliging staff. Location was central and easy to find.. Basic but comfortable room ,very clean with large bathroom

nothing everything was fine and we stayed for four nights.

Very disappointed. Long wait to book in, then rushed into ordering a meal because the restaurant was busy. Then a very poor meal. Little sleep on a mattress with springs almost poking through, and then had to bear the brunt of a chef who only had 6.5 hours sleep and told me if he had known I wanted breakfast at 8am he would have told me I would have to eat elsewhere. He was very confrontational - I settled for tea and toast. Not happy, and will not be staying again

We booked the en suite but there was no hot water and had to use the communal bathroom anyway. You get one threadbare towel Dont expect to get any sleep until the pub closes Staff are not very friendly, in particular the chef seemed very annoyed that we wanted breakfast (despite having included it in our booking). Dont expect to get a choice. He'll cook what he likes and put it in front of you. They say you get what you pay for but i have stayed in hostels better than this.

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