Mercure Holland House Hotel and Spa Bristol

We liked the quality of the room and especially the bathroom.The reception staff were very helpful

Whilst the buffet breakfast was quite comprehensive it was spoilt by obviously sitting under the lights and drying out and also was not very warm.

Excellent service from bar staff Excellent service from room cleaning staff

Directions to larger car park not obvious

pleasant surroundings

2 out of 4 day stay room was not cleaned until late afternoon and then only after requesting it. Bar and restaurant very expensive. room very cold heating system only seems to blows out cold air

The location was excellent for our needs on this particular trip. The staff on reception were very helpfull.

The quality of the swimming pool water was poor

service and ambiance

the swimming pool

very helpful staff, good breakfasts and comfortable bedrooms. The hotel was in a good spot for central Bristol, and we did not need to use public transport. Pool was very relaxing after a long day on our feet.

Not enough chairs in the room; there were four of us and no provision was made for that in terms of seating, toiletries and towels. The pool female changing area was not very clean, no privacy apart from the shower cubicle to change in afterwards.

The swimming pool.

Housekeeping did not attend to our request for extra milk. The hot items for breakffast were only lukewarm. Tea and coffee should be poured at the table to avoid accidents.

The room was very spacious with a lovely shower. Although the pool was quite small it was good to have this facility on site. The hotel was within walking distance of the city centre and Temple Meads station.

We had breakfast at peak time and it was very crowded. The tables were very close together, but the food was fine.

Theatre ,sightseeing and shopping.

The dining room was stuffy and hot and cramped due to only using half of the tables as directed by staff. The hotel was very stuffy throughout due to lack of opening windows. The toilet paper was very poor.

It was close to Bristol city centre staff were very helpful and the hotel was really clean excellent breakfast too really nice swimming pool

Very close to the city centre

Traffic noise

Took my 17 year old daughter to stay here. it was excellent value for the money. The pool was warm ,ther room very spacious and beds very comfortable. Excellent breakfast , well worth the money.