Left disappointed as looked full of character, the hotel was ok, but severely lacked attention to details & a was very tired needing a lot of TLC. My Keycard & Other guests stopped working, long walk to reception. On our booking said lady with mobility problems (Room given was furthest from lift not helpful?) Not at all good for disabled guests as to use Lift to floors had to walk through function room? (good job no function although Wedding previous day had not been completely tidied up, also hall to lift communal area shabby, possibly under refirb but no sign? certainly not vacuumed, very tired, used on Level 2 as storage with spare bed/iron/glasses left. Bar left unattended in evening, had to hunt for one member of staff/cleaner/nightman to assist even though lights & radio left on. Despite him leaving a note as the till wouldn't work, when paid bill next morning they missed 2nd drinks off our bill anyway (Good for hotel that we are too honest!! most would just accept free drinks) Rooms again ok but scratches in paint, hole in door, paint peeling, no bathmat or Shower curtain in Bathroom despite sign asking to ensure curtain in bath?) Panel on wall guessing for heated Mirror in blurb - no idea if broken or how to work? instructions? so no mirror as no fan in bathroom.
Rooms were ok, clean (apart from a few niggles listed in my dislikes mainly comfortable, and staff were very helpful swapped room for us, so one of our guests had a shower ( still no SlipMat) as mobility problems mean't not being able to use bath. Breakfast was good for us as quick service (guests day before told us to cancel as they had hour & half wait - but that was guessing with a couple of weddings on!)