Legacy Hollin Hall Hotel  

Heating in the room no working properly. No soap (awaiting a delivery). Generally it appeared they were trying to save money.

Character as we walked in was immediately noticeable. Staff dealt with issues fairly swiftly.

Rooms we were given were a bit dated and didnt have the same character as when we first walked into the building. Room was a bit damp so had to move. Room service took 35 mins to bring up a sandwich (only 5 for a beer!!)

We were attending a Wedding at near by Shrigley Hall and chose to stay at Hollin Hall as it cost half the price of staying at Shrigley. The room was basic but the bedding was clean and the towels were white and fresh.

Th hotel had a damp smell and the corridors and decor were dated . The view out of the window was horrendous, filthy back yard with the air conditioning units, if I hadn't have been for a one night wedding stay I would have asked to be moved but it fitted the purposes for a budget night stay. The breakfast was ok but no

Staff very friendly especially the night porter and his daughter and waitress very pleasant. Excellent breakfast. Grand period building in beautiful surroundings. Nice evening meal.

Bedroom basic but acceptable for one night stay and price we paid pillows too hard.

The location close to the agency I was visiting.

Dirty room with no phone or hairdryer.

The hotel is in very shabby condition. Our room was cold and smelled very musty. Two of the walls were just painted brick. A chunk of rough timber was put between the headboard and the brick wall behind which looked terrible. The furniture in the room had not been dusted. There were hairs on the shower tiles from the previous guests and unsavoury marks in the toilet bowl which I thought must be scratces but actually easily came off when I used the toilet brush. Breakfast was chaotic with no apparant organisation although my partner found the food to be satisfactory. The milk for my cereals and fruit juice I had were room temperature not chilled. We had booked for 2 nights but after seeing the room changed the booking to just the one night. I would not recommend this hotel to anyone.

Great location, great service, nice food.

Gym needs updating, internet poor in rooms.

Excellent service, beautifully clean facilities, excellent chef ad bar man , all staff just suberb . Many thanks. Will def come again and recommend to everyone !

much improved since our previous stay some years ago. There has obviously been some investment made as the rooms were nicer, better beds, bathroom in better state of repair, and the wi-fi worked quite well. Top marks for the full English breakfast!

Wifi did not work in all rooms. Layout is very poor for old / disabled people.

The staff were fantastic and really made the stay. I was disappointed by the room and Xmas lunch was not value for money as the portions were meager, service slow and either under or over cooked. A pity as other meals were good. Older paper was lovely ... Our room was grubby with damp in the bathroom. Disappointing!

See above.

The old part of the hall was beautiful and decorated superbly for xmas - the view from the car park is stunning

Found a false nail in the bathroom. Bathroom was tired and had mould around the bath.

The courtesy of the personnel, good restaurant, nice building.

The bathroom and the room needed some renovation and maintenance work.